Dhoom Restaurant & Bar

Horrible place to eat… Worst food of the world… management has no idea what they are doing… please don’t go to dhoom don’t waste your money

food is fine nothing special. service was absolutely terrible. words can’t describe how bad the service was. been here before but I can highly advise DO NOT go on any kinda holiday like mothers day. they cheap out on giving lemon with fish pakora. we asked 3 times to order with no avail. they gave us wrong drink and we asked for right one n the came back with same drinks. any other Indian place is better than here. after 45 mins we literally left with our Indian family and went to Boston pizza. so sad because I love butter chicken.

Great samosas. Licensed. I went here a couple years ago, and the food was great.

they deliver

Dhoom Restaurant (s) have got to be one of the most disappointing experiences I’ve had over 2012 so far.
Not so much in the food, which was forgettable and ordinary at best, but mostly in the service. Having bought a few gift cards at a fundraiser Dhoom donated to I was sent on a run-​around that last over several weeks to find out where they worked. None of the restuarants listed on the actual card accepted this card in particular. Instead, each one accepted a variety of different gift cards/​certificates.
Finally, after visiting a number of locations and calling ahead, I was sent (as a special exception after having a word with the management) to this one in Surrey. After making the drive there to this completely deserted restaurant we then had to wait another 45 minutes for the wait staff to figure out the gift card/​call their manager before we ordered.
Samosas and pakoras were horribly dry and very disappointing. The pakoras come in little triangles with a barbeque-​esque dipping sauce. The naan, I will say, did stand out — although it’s hard to screw up naan.
Again, perhaps if the management wasn’t so disorganized amongst all the locations the food and this review would have been better as I see other people in the past have enjoyed it. I’ve heard good things about the Fraser location but I will not be back to the Surrey one and I certainly will never buy a gift card from Dhoom again.

This Indian Restaurant is actually pretty good, and I recommend it!
So my girlfriend and I just had a terrible night at Bombay Se Indian Restaurant which is not too far away, so we were hoping for better. We came an hour before closing time but the staff was still friendly, and willing to have us. So we both sat down, glanced at the menu, and we ordered. We ordered Samosas, Butter Chicken, Egg Biryani, a couple of garlic naans and Rasmalai for Dessert. The waitress was really nice, and even though they didn’t have the local Red Racer Beer, I was still willing to eat.
The waitress brought us some crispy papadums to calm our hunger down. About ten minutes after that, our Samosas arrived and they were properly cooked, and tasted good with the chutney provided by the restaurant. After snacking down on our appetisers, our good arrived about seven minutes later. The egg biryani was flavourful and came with a side of raita, and the naans were very well made and went well with the Butter Chicken. The portions were great. The Rasmalai at the end put a smile on our faces, and my girlfriend and I left satisfied and even left them a nice tip. I was VERY WILLING to pay for a meal that costed nearly $ 30. It was very good and very satisfying. However, Bombay Se Fe Restaurant is crap compared to this!

This place has terrific Indian food! We tried butter chicken, lamb curry and the mixed appetizers. Everything was extremely tasty including the naan we ordered with it and the green sauce we were given with the appetizers. Service was decent and so was the ambience. I would definitely eat here again.
Plenty of parking and seating for large parties as well.