Horrible! Unprofessional! At the end of January I booked her for makeup only and she is not good with hair for the end of august for my sisters wedding. She said she did not need a down payment as getting my makeup done cost $ 75. She asked me to confirm with her a few months before to show that I am still Interested. I confirmed with her in May. So everything was great. I learned that she was moving to coquitlam which posed a problem for me. When booking my appt with her I informed her that I would be coming to her place in Richmond as I booked my hair with someone else in richmind. I asked her in May if she would be moving and if she was it would pose a problem for me and I booked her for convenience to have everything done in Richmond. She said she would let me know soon as she would be moving. I did not hear from her for a month. So I messaged her and asked her. She said she will not be moving but because I did not confirm with her she booked someone else! I informed her that I did confirm with her and she was supposed to get back to me regarding moving. She did not even apologize. I have the text messages of my conversation with her. If she keeps her messages she would see that she made a mistake. She is clearly unprofessional and unorganized. If you don’t have a contract with her I would be worried. If you do, make sure she remembers. Hopefully she has learned from this and uses a scheduler.