My in laws were excited to treat my husband and me to Yu knowing how much we loved fisherman’s lobster and crab specials. Foods were tasty, presentations were on point, service was better than standard Chinese restaurants … Everything was going well until I bit into a plastic piece from the garlic stir fry veggie dish. It was actually sharp and cut into my cheek. Imagine the emergency room visit or the hospital stay I would have to go through if I swallowed that… Or choking hazard for younger kids. I would like to live a long life and stay healthy. Your foods might be tasty but no thank Yu.
Kitty T.
Place rating: 1 Toronto, Canada
Horrible experience! Went for a Chinese New Years dinner, food and service is definitely not up to a standard of a high end Asian cuisine. We were a party of 8, but we were giving two square tables in a corner to sit in. Asked if we could sit at round table but said no unless we spend a minimum of $ 500. Because we were at a small table, there were limited space to place food, we were rush to finish our food in order to accommodate for space. We ordered a set dinner which comes with their most popular dessert. But we were told at the end of our meal that today they did not serve it. Instead of offering us another alternative they just shrug us off. Until we kept asking did they«try» to do something. They gave us a small bowl of gluten balls and told us to share among ourselves.(It was not even cooked) The worst of all from their service was they counted the money in front of us and whispered behind our backs. It was no only one person counting it but the manager called two other people to count it and made sure we didn’t leave. Not the kind of behaviour you would expect a high end cuisine. The food was not out of this world for the price they are asking. Taste like the regular Asian Resturant I go to. I wouldn’t recommend anyone going for dinner, at lease not at the price they are asking for.
Schelling Y.
Place rating: 4 Markham, Canada
Had a couple of clients bring me to this restaurant the other day and I must say that I was mostly impressed. There were a couple of big problems that they have to fix though. For those who don’t know, this is a new seafood place in Richmond Hill that replaced the old wasabi Japanese buffet. The did a fantastic job on the décor and even added a seafood market next door in order to fresh seafood to their clients. If you liked the dish, you could visit the market next door and buy what you ordered. Getting into the place was a pain. There wasn’t enough parking so we had to park at the other side of the mall. That would be ok if it wasn’t snowing or freezing. Reservations there are a joke. We had a reservation at 8, but because they were so busy, we didn’t get our seat until 9. People were getting in who arrived after us. The food was fantastic. Service was fast and the food came out fast as well. Keep in mind that we had a private room so the minimum order if for 10 people. The dinner is preset so all you have to do is pick one set and they will arrange it for you. They bring the seafood out prior to cooking to confirm that it is fresh and alive. Once you confirmed the weight and the animal, they start cooking Overall a little pricy but well worth it.
Michel G.
Place rating: 4 NORTH YORK, Canada
Wow. Pretty impressive. I wasn’t expecting the dishes to be so nicely presented. We had dim sum there on Valentine’s Day. The place was really clean and modern designed. Washrooms were clean and had mouthwash and Q-tips(?). Food was very nicely presented on their personalized plates. I was not expecting dabs of sauce and sprinkle of nuts with their dim sum. More like what you expect from dinner at the higher end Canadian/American style restaurants. Will definitely come back here as a place to impress someone. Thank you
Bella W.
Place rating: 2 Richmond Hill, Canada
Was here for dinner. It was kinda ripped off. In the dinner menu for 2, it says 2.5lb lobsters. However, we end up getting 2 cutie 1-lb lobsters. We asked the staff and their excuse was that some customers don’t like big lobster because the meat is tough in big lobster. So they change to smaller lobster. What da??? Not going back again… doesn’t worth it.
Angela H.
Place rating: 2 Vaughan, Canada
Only been here for dim sum. Modern and newly renovated place. There are rooms for large parties. Service was good since one of us knew one of the managers here. However, their food are just mediocre. Their dim sum, I would say were no different from any other dim sum restaurant out there. The server recommended a few of their specialty dishes, but I don’t recall any of them to be outstanding. Their signature dessert ‘Napoleon’ was just layers of pastry, fresh cream and fruits piled together without any skill or heart. In Richmond Hill, if your food is not outstanding, your price better be. But that’s not the case here either.
Bonnie I.
Place rating: 4 Markham, Canada
Beautiful and elegant interior design(my friend worked in it). High ceiling and great ventilation, makes it feel very classy and comfortable … like a hotel! Each china piece is printed with their logo nicely. A great display of crabs and fishes as you walk in, feels like the aquarium. Bathrooms are individual stalls, clean, nicely done. They also offer other essentials like mouthwash, toothpicks etc within the stalls. However, the bathrooms are at second level so don’t wait too long if you need to go cause you’ll have to make a flight of stairs. Food is nicely presented and served however, I think its high in MSG … I can feel it right after. They’re tea is nice though, better quality than most. Some bussers are kind of emotionless and not too responsive. Some servers are great some were also emotionless. They’re seafood selection is great, sometimes though they’ll only carry heavy bigger items so you will have to add to the cost of your combos to make up the difference. They’re lunch menu are good deals too. Dim sum selection is okay and a lot of delicate items special to the restaurant. If you like bbq pork bun you should try the天下第一包, fresh out of the oven and very very soft. Overall a nice presentable restaurant good to host dinners and gatherings.
Nike D.
Place rating: 3 Richmond Hill, Canada
Place, Cleanliness and Food are great. Service is OK. Price is fair. Every dim sum dish comes in a giant heavy plate while most tables are small in general. Does it mean you either have to eat fast to clean up the table or it doesn’t want customers order too much food at the same time. With so many exits and hidden entrance, it is like a maze when you got in and you don’t know where the washroom and the way out when you are done. One bad thing is you cannot find parking spots easily within such a «mall» with so many restaurants, retail stores and bank.
Jennifer K.
Place rating: 3 Markham, Canada
This review of Yu Seafood is based on my dim sum lunch experience. Love the clean and modernized decoration. Richmond Hill definitely need a high end Chinese restaurant that would cater to those special occasions. There are quite a few private rooms of various sizes if you do want some privacy. Love the tea selection. And for $ 1.50 per person it is not bad for what I am getting. At least the tea is clean and kept fresh in a vacuum sealed bag. Dim Sum Selection is a little limited but as long as the quality is good, then I am A OK with it. They do have most of the classic and some with a little twist to the presentation. We shared: 金絲鳳尾蝦(L) Deep Fried Shrimp with Salad Dressing — 3⁄5 It is more like a deep fried taro dumpling which I do like, but why the spicy mayo on top of chips as a side? 朝陽珍珠雞(L) Chicken Duck Egg in Sticky Rice Wrap — 3⁄5 interesting presentation but why teriyaki sauce on the chicken? Love the crispy rice and the generous duck egg though 錦繡脆春卷(S) Pork and Shrimp Spring Roll — 2⁄5 meh, pass 陳皮牛肉球(S) Citrus Beef Ball 3⁄5 beef balls are A-OK, but the bitter melon was not prep properly 錦袍燒賣皇(L) Pork and Shrimp Siu Mai — 2.5÷5 Siu Mai was really good but why were they drowned in Sweet and Sour Sauce?! 天下第一包(M) Almond Custard Bun — 5⁄5 Best item out of everything we ordered. This is really a baked bun with BBQ pork filling. Crispy top and soft bread with nice balance of sweet and savory 上等鰻魚腸(L) Eel Rice Noodle Roll — 3⁄5 the Rice Roll is good but why the tofu on the side drowned in Teriyaki Sauce? 漁膳鲜蝦餃(L) Shrimp Dumpling — 3⁄5 Well cooked but why the shrimps on the side drowned in Sweet and Sour Sauce? Personally I think Yu Seafood tried too hard on presentation and being«creative». The kitchen has good dim sum techniques and the ingredients used were good quality. But why trying to add colour or contrast to the presentation by using cheap bottled S&S and Teriyaki sauce? By doing so, the taste of the dish itself were compromised and even overpowered by all these over saucing of interior components. And why those Mega plates? Those are really table wares for dinner service and they just use that for dim sum too. Room for improvements but effort for trying. Those are minor problems that can be rectified with some minor adjustment.
Vincent C.
Place rating: 4 Markham, Canada
As the restaurant was opened by the same owner as fishermans clubhouse, we had very high expectations for this restaurant. We ordered a set dinner for 4 persons which included: assorted appetizers, Alaskan king crab cooked in 2 styles, lobster, shark fin fried rice, and pea sprouts b/c everyone needs a side of greens. In general, everything was very delicious and was worth every penny shelled out and was enough to fill up 5 tummies. The service a little below expectations for a high end cuisine as some staff members seemed confused at times and were not coherent with instructions from the managers. However, given the restaurant has only been opened for roughly a month, I would expect this to improve over time and turn this review into 5 stars the next time I’m back.
Cynthia C.
Place rating: 4 Markham, Canada
Came here with my family for my birthday celebration. We reserved a table for 5 at 7:30pm. We got to the restaurant at 7:25pm and was told the table will be ready in 5 mins. But we didnt get seated until 8:15pm, we waited for 45 mins even though we reserved a table !! We ordered a set dinner with alaskan crab(6 lbs) and lobster(4lbs). The bill came to $ 500 with tax and tips. Its a little pricey but its worth it if you enjoy the restaurant décor and the food presentation. The food was great. The alaskan crab was cooked with 4 different styles. The crab meat was cooked just right, not under or over cooked at all. The lobster was tender. Other non-seafood dishes were okay. One thing the restaurant might want to improve on is their service. The servers seemed confused most of the time. The service was slow. Perhaps the servers are still relatively new. But i think the servers definitely need more training.
Jean M.
Place rating: 5 Thornhill, Canada
Absolutely enjoyed my meal. I showed up near closing and the place looks like a movie set. Music very nice piano jazz. Lobster was a monster. Perfectly prepared. I am looking forward to testing out lunch Dim Sum. Only minor issue. Menu only Chinese…
Hin T.
Place rating: 4 Toronto, Canada
Interesting dim sum. Unlike other dim sum restaurants that try to be upscale, this place actually pulls it off for the most part. We had chicken feet(OK), beef balls(good…nice they left out water chestnuts which I feel do not belong in this dish but every place seems to include them), sticky rice(very good… deconstructed), vegetable dumplings(good…had some truffle infused element on top, beef short ribs(good), and BBQ pork crispy buns(excellent…but I think they are called custard buns on the menu which is confusing). This place is not fully launched yet as they have a fish market area that isn’t even opened yet. In terms if service, the staff tried but seemed like they didn’t fit the elegant interior and high quality of food. They looked lost and acted like they were working in just a regular dim sum restaurant. If they could improve the service, this place would be a 5 star. Surprisingly, the prices were quite reasonable. Overall, pretty awesome!
Tiffy I.
Place rating: 4 Toronto, Canada
This place from décor to food hits the mark! Its very good. BUT the service, maybe because it is still new but they seem VERY lost. I came here with my family and made a reservation and front desk said they don’t have us in the appointment book. After much confusion we got our table. We ordered 16 pounds worth of lobster and they gave us the wrong order it was a plate with around 6 pounds worth of lobster. My uncle was infuriated and complained to the manager. After 20 minutes of confusion they realized they gave our order to another table. They took back the 6 pounds worth or lobster & made a fresh batch for us. They gave us free pop, which we only drank 2 of the 10 bottles and weren’t given the option to take home the remaining. Hope this place gets more organized, as I will be coming back for the good food.
Frederick C.
Place rating: 2 Kitchener, Canada
–Service is very slow –Service is very inconsistent –Food is mediocre –Nothing really stood out –Restaurant is nicely decorated, but the food quality doesn’t match the standard of the interior –Servers don’t really clear the tables –Our server«SUNNY» didn’t seem to be attentive at all –There are much better options in the area –Prices are very steep and not worth it –Service is very slow, but grabbing the bill is very quick ***Won’t be coming back
Laney H.
Place rating: 4 Toronto, Canada
The manager told us that the restaurant is still in testing phase. So this is just a soft opening and is not officially in full operations yet. We went for dim sum at 9:30am on January 2, so it wasn’t too busy(about 10−15% full). Even with a toddler, they gave us a table tucked in, and it wasn’t that spacious. Many of their tables are circular booths, so there wasn’t a lot of options. The flavour of their food was quite on point. They paid attention to the details for each dish, for example, they are accompanied by a «side», the plating is pretty fancy, and they use pretty large plates, which made for a crowded table.
Richard M.
Place rating: 1 Richmond Hill, Canada
Went there for dinner and was told. There are no English menu and all menus are only in chinese We asked and the reception brushed us off and told us only Chinese Maybe a language problem but. If they don’t have an English menu and will not help out a English speaking person all I can say is F U
Andrea L.
Place rating: 4 Richmond Hill, Canada
This restaurant opened about a week ago and they offer dimsum as well as massive seafood dinners. There is also a store on the side of the building which wholesales seafood. We came here tonight as a party of 12 and the bill came to ~$ 700 after tax and tips. The restaurant has been completely renovated inside and looks very grand and modern; when you first enter, it looks like a hotel lobby. You then walk through a hall of tanks with crabs, lobsters and other fish before you reach the main dining area. The dining area has many cute circular booth tables and many larger tables for large groups. There are also an additional 5 private rooms that have anywhere from 1 to 3 larger tables. great for privacy but there are a lot of walls everywhere and I almost got lost going to the ladies room. All of the tableware from spoons to bowls to serving spoons and platters are engraved with the restaurant name. Quite fancy. They also serve soda in the glass bottles which is a nice touch. There are four packs of tea leaves laid out at each table for you to pick your tea of choice. For our dinner we ordered a set dinner which included soup to start, sea cucumber with duck feet, eel, 15lb lobster and crab, a bottle of white wine and dessert. The food was all very delicious but I have some concerns regarding the integrity of this restaurant. Our set dinner included 15lb of lobster(which we were shown prior to cooking. There were 3) but when our meal came. It was a small platter of lobster which was probably about 8lb. we brought this to the attention to the manager and he had to bring other staff to evaluate the issue. Turns out we received the wrong serving of lobster and if we never pointed it out, we would have been out half of what we paid for! We were served 4 lobsters in the end(so clearly not the lobsters we were shown). So I do question whether customers are served what they are shown. At the end of the night, we were advised that the dessert soup of the night(sesame paste) was all out and they would be compensating us with deep fried glutinous balls(slightly disappointing. :(.) I understand that the restaurant is newly opened and quite busy which could stir up much confusion so given that. I would definitely give this place another chance.
Esther H.
Place rating: 3 Markham, Canada
Food is just okay. Not the best but not the worst. One thing I like about this place is that it’s very clean and nicely renovated. The old wasabi sushi buffet restaurant. They have no weekday or grand opening special. I prefer dragon boat dim sum any day but this serves as an alternative if you want to go somewhere less busy and really really clean.
Robert H.
Place rating: 4 Richmond Hill, Canada
Came to Yu Seafood on Christmas day for some afternoon dim sum. The interior has been completely overhauled from the old Wasabi restaurant. Absolutely beautiful interior! The food quality is excellent, and the presentation is fantastic. The dim sum doesn’t come in the typical bamboo steamers, but on pre-heated plates. Nice touch, but personally, I prefer the traditional bamboo containers as I find the food comes piping hot and retains their heat better. I would say this place is very comparable in quality and price to Casa Victoria or Casa Imperial for dim sum. I would have to give a slight edge to Casa Victoria for the taste of the food, but Yu definitely wins when it comes to presentation. It’s too bad that Yu’s regular dim sum menu selection is pretty limited. They do have specialty dishes, but found that their price is quite steep($ 20 for cold sweet and sour pork?), so skipped that. In terms of presentation, atmosphere, and overall dining experience, I think Yu has a lot to offer. Apparently today was only their 4th day since opening, but service was excellent and food was served promptly. Looking forward to trying out their dinner sometime.