Apple Store

Apple Fairview Pointe Claire is a strange place that’s getting stranger. I went in 4 – 5 times when replacing my old apple laptop pro. Got 4 – 5 different answers. Only 1 out of the 5 was informative… and accurate. I am actually being generous with 2 stars because it only deserves one. Computer competition has improved enormously whereas Apple has the same problems and Yosemite stinks. The world remains largely dependent on Microsoft and years later, Apple still can’t produce good software. Why? Really what happened to: Think Different???
Fairview is usually very busy, and now the staff no longer wears name tags — big mistake. Management needs to monitor for quality — it’s like they don’t really care anymore– The cache of the Apple brand is what they’re selling, no longer a difference in Quality. Really disappointing — and remember I’ve been on Apple for the last 5 years.
But now, I’ll stick to MS computers at a small fraction of the price for performance reasons.

Bought a Fitbit for my wife that after a few weeks was not working properly. Had contacted Fitbit support who while trying to help basically told me to go see the Apple store where I bought it.
I tell you, there is a reason why I gave this place 5 Stars. Walked in, spoke to a Blue shirt, explained situation and 5 minutes later walked out with a new Fitbit. Very friendly, fast and efficent service.

I fund this store has a very friendly and helpful staff! My only critique is that the service is very slow! You can go in there for one question with an associate and you are often left waiting because they are serving 3 people at the same time. The associates at the genius bar again ver nice however they try to rush you off and the client often feel leaving confused resulting in yet another visit.

This place is just so much better than the one on Sainte-​Catherine.
The design of the place was great, very opened space. The place is very crowded (like any Apple Store), but there are a lot of polite and well-​trained staffs so the service was very enjoyable. I had something up with my iMac and the «store genius» took more than 2 hours to solve my mac’s issue. He was very patient and opened to conversation.
I wouldn’t go on about Apple’s price… Of course they are overpriced, but I’m paying more for the using-​experience and for the service they offer after my purchase. Some people value less the user-​experience, so Apple products aren’t made for everyone.

Well trained staff, clean layout and everything Apple! One stop Apple shop!
This local has better service than Carrefour Laval.

Ok ok, I will admit I’m compromised by the fact, I’m not part of the Sect. I’ll admit a couple of good point that makes up for it.
1) Good service
2) Available and well trained staff
3) Clean design.
Now the negative part, for me, off course:
1)Too darn expensive. 90 $ with tax) for an adaptor? Really? It’s like half of the price for regular PC, Laptop.
2): Where’s the cash? I had to wait, then ask, then in the middle, in the Zen, empty place, there they are! — Isn’t it a little bit sketchy that