Next Optical on Speers Rd in Oakville is a stand alone building with free parking on the south side of the street. This famous little optical shop has been around for years and has evolved the largest selection of designer frames I’ve ever seen in one store. There are hundreds of makes and models of men’s and women’s eyeglasses here; the collection fills twenty or more wooden racks downstairs and there’s an entire showroom devoted to designer sunglasses above. I went there for a one-hour eye exam and spent a few hundred dollars after getting a deep discount from Bo the owner on designer reading glasses and sunglasses — the more I spent the more I saved. Bo is great to negotiate with, and he made me feel like I got a super deal. Special shout out to the eye doctor on staff here — you were great too, and very patient with me. You didn’t make me feel like I was going blind faster than I know I am, which is what I’ve experienced at other stores. i will return to get more glasses as my health plan allows. Word to readers — ask for an espresso coffee while you shop — its delicious.
Wingsze C.
Place rating: 5 Oakville, Canada
Been to this store for the past 5 years! We used both of their optometrist and eye glasses services, and we are very pleased. The owner Bo has been providing excellent customer service to us and that’s why we’ve been there for the last 5 years. He continues brining more different brands and styles, so customers have more choices. He also customize his services to your need. He also gave us great aftercare services. We’ve been bringing in some glasses to him for repair even I didn’t purchased from his store. He never rejected his services or give us a hard time! His wife and daughter are very helpful too, gave us a feminine side of advice. Highly recommended!
Krystin D.
Place rating: 5 Oakville, Canada
Don’t know why some of these reviews are bad — this is the best place I have EVER gone to get glasses. All of my family members wear glasses, and we wouldn’t go anywhere else. The service is great — everyone who works there is extremely kind and helpful. I would recommend Next Optical to anyone looking for glasses/their next eye exam
Saisha M.
Place rating: 5 Brampton, Canada
Just ordered another pair of glasses today and Bo was able to get them ready for me while I waited. I love this place, I’ve never been disappointed! I’ll be back tomorrow with my friend to help her choose a pair.
Barry B.
Place rating: 5 Oakville, Canada
I alway get me glasses at Next Optical. Family run business and very accommodating.
Sandra S.
Place rating: 1 Mississauga, Canada
I would not recommend this place to anyone. I have been dealing with buying glasses for 23 years, and never have I ever been so disrespected and mistreated. The owner didn’t think we would be spending enough money at his store and as a result his rudeness escalated to the point that he literally kicked us out of the store. I cannot attest to the product the store has to offer, but i can say that the costumer service is horrific. I will never go there again and I seriously warn anyone from going there. When I read the 2 other negative reviews here before going, I didn’t believe it could be that bad, but now that i have experienced it first hand, honestly, such an awful experience :(
Darlene M.
Place rating: 1 Oakville, Canada
Run far away from this establishment unless you enjoy being treated in a condescending, righteous and uncaring owner who thinks customer service and retention is unimportant. A very pompous individual who only cares about getting your money and not following through with your satisfaction on his inferior product. There are so many other optical places around who would appreciate your business. BTW, while I was there, he was also treating another customer with the same disrespect and we both walked out together… never going back. Who runs a business like that in today’s world?
Bert B.
Place rating: 1 North York, Canada
I went to this optical place to get an eye exam for my daughter. The staff was quite rude and abrupt. I thought maybe they were just having a bad day. I came back with my daughter and luckily she didn’t need glasses as we originally had feared. Well, the staff became downright nasty and basically threw us out of the store because they assumed we wouldn’t be needing to buy anything from them. On top of it, I overheard them on the phone being rude to someone else. Not sure who they think they are but I would not recommend this optical place to anyone. They need to learn the value of customer relationship building.
Dany M.
Place rating: 5 Oakville, Canada
Super friendly and helpful, great customer service! Lots of selection for glasses and contact lenses too. They also have an optometrist on site for eye exams.
Florence T.
Place rating: 5 Oakville, Canada
Great place to go! I go here for all my glasses and contacts. Contact prices are fair, they haven good service and great selection. They have an optometrist on site for eye exams as well. Much better than chain franchise stores in my opinion.