Inn At The Quay

Greta location and great view ²⁴⁄₇. Easy access to get breakfast, lunch, and dinner. Few pub in this area, and great place to walk around and grab a few drink. Paddlewheeler is a great place for drink and food with daily special and happy hours. Breakfast I recommend Angeline’s next to h Boat House. Hotel will recommend Boat house for breakfast, and it’s pricey and not worth it. Wifi is spotty and weak, hot they can improve it soon.

Beautiful hotel, nice staff and awesome views. The hotel is located in a great location and the stay was pleasant.

I am moving from Toronto to New Westminster, and needed to stay 2 nights in a place near my new condo. It was also the weekend of my birthday, and I thought that I’d treat myself.
I drove in and checked in late the first night (about 12:15pm). No issues with the check-​in. The location is superb and the surroundings are quite nice. It is quite close to Skytrain and lots of restaurants. The rooms have lovely views, but mine was slightly obscured by window fogging (it looked as if it was between the panes). The beds are extremely comfortable and the room itself clean and nicely appointed. I wouldn’t call it a luxury room but it was as nice as any that you’d find in an older Marriott.
I slept in until about 11 the first morning and took off the do not disturb placard. I ran errands all day and ran to dinner. Beds weren’t made when I came back, so I don’t know if I missed something on my way out to signal to room service that it was free. I didn’t shower yesterday, and got up to do so before checkout. I found that the water in the shower wouldn’t turn on. I wet my hair down and off I went (I was in a bit of a rush this morning). At checkout, I mentioned it and was told that they’d «have someone check it» but I hoped to be offered a free coupon for an extra bag of trail mix (or something of the sort) on my next visit. Just kidding (sort of).
The biggest deal-​breaker is horrendous wireless internet speeds. I resorted to using my cell phone tether. I’m in IT and rely on the internet connection. I’ve seen this mentioned as an issue at this hotel on other forums (something I Googled to see if it was just me). You’d want an internet stick or to check your data plan to allow for tethering if you’re a business traveler staying here.
I would maybe stay again, simply for the fact that the location is convenient to where I need to be. I would check the basics before settling into the room. It is pricier than other hotels where I didn’t have these issues, and is about 25 minutes from Vancouver’s downtown area, so you’d want to weigh the distance as well. It’s ok if you’re mainly planning on staying in the Fraser Valley area.

We arrived at the hotel very late at night (1am) and the check-​in was nice and easy, no fuss, just facts — checking of the reservation (booked through Expedia), keys to the room and good night (I prefer that to bothering the customer with thousands of questions, when they clearly just want to go to bed). We stayed for three nights (technically two whole nights, since we arrived in the middle of the first night and left in the middle of the third).
Our room was on the sixth floor (and, as I discovered later, turned away from the «noisy» Paddlewheeler pub and the River Market, that some of the reviewers mention), but still had a balcony with a view of Fraser River. This is the West side of the hotel, but I think the view from the balcony (on any of the higher floors) is more or less the same.
The room is spacious and decently furnished. We had a queen bed, with a sofa chair and a desk with an office chair. If you have some work to do, or just use your computer, this is quite useful (there’s also plenty of sockets to charge your devices). There’s also a TV in the room (had no need to use it) and a fridge underneath it. There’s enough lights to keep the room bright and also an AC by the balcony door (turn it off during the night, otherwise you’ll freeze even on the lowest setting).
As you walk in, there’s a bathroom on your left (in our case) with a huge bathtub and a wall mirror. They offer you a ton of towels, bathrobes, a dryer and some shampoos and creams. There’s also a coffee machine, some coffee and tea with cups at the ready for you. No idea how much they charge for it since we didn’t use any.
The only problem that we encountered were some really noisy guests on our floor. Obviously there were more of them, but in different rooms and they had the need to yell out loud from one side of the hallway to the other. In the middle of the night. But that was it.
All in all this hotel is nothing special, nothing to rave about, but okay to spend the night if you’re out most of the day (city centre is 30min away with Sky Train and you’re 30min away from the airport with a taxi ($ 55) — Sky Train takes about an hour and a half since you have to change trains). The price is a bit steep for the value though, breakfast or any other meals are extra (not included in the price, as you might be used in the US).

If you don’t have to stay here I would try somewhere else!
Advertised beautifully — not quite the same in reality.

The room was nice until the trains going by began blowing their horns every two hours all night long. The glasses on the nightstand vibrate from the noise. Literally got no sleep. The front desk agreed it was noisy but said it was too bad and refused any recompense. Don’t stay here if you want to sleep!

This hotel was a HUGE let down.
I highly discourage anyone from going here.
My wife and I booked this hotel room in advance using a pre-​paid credit card. The previous night we had used the same pre-​paid credit card to spend the night a prominent hotel Downtown.
When we arrived at The Inn, my wife was 8 months pregnant and it was a cold and rainy night outside. They told us that they would not accept the pre-​paid credit card for payment. Every other hotel in New West was booked for the night and there was no where else for us to go. They got really rude with us and turned us away with no where to go, despite the fact that my wife was 8 months pregnant and it was freezing cold and raining outside. We found out later that they actually billed my pre-​paid credit card for the night anyways, and it took weeks to have the charge reversed!
So, in short, my wife was pregnant, it was cold and rainy outside, and all other hotels in New West were booked full, however, despite having a reservation, they turned us away and then billed my card for it anyways. BEWARE this hotel!!!

spent 2 weeks here in July while working in the area. Rooms are unique, nicely decorated, not the standard hotel décor. Each room overlooks the river and i think all rooms have a small balcony (mine did) Enjoyed sitting on the balcony watching the river traffic. The hotel gym was nice, and also overlooked the river. Great area with lots of unique places to eat and shop. Hotel was a little pricy, but I suppose you’re paying for the view. Also close to the train so its easy to get into Vancouver. Restaurant attached to the hotel was expensive so I avoided it.

Wow!
I’d read some good and bad reviews on this place and so, when the husband and I were choosing wedding venues I wasn’t sure about it.
Best venue ever!
First off, Caley was a pleasure to work with. Our original plan was to have the ceremony in our church and then have the reception here. Our church got their information mixed up though and after we had paid our deposit we found out that the cost was WAY higher than we had been told. I called Caley and she said that since we had already rented the two ballrooms for the entire day we could have the ceremony there and they would take care of the ceremony setup AND then rearrange everything for the reception free of charge. Wow!
I cannot use enough words to say how great she and the rest of the staff there were. Our guests raved about the menu and they made everything look absolutely gorgeous. And their prices were more than fair too!
We spent our first married night there and woke to the most gorgeous sunrise over the water.
Our family still raves about this place. My mother in law and mom both just want to live there now and I cannot wait for us to have an opportunity to have another party there again. If you’re looking for a venue then I highly recommend this place.

My husband and I stayed here for two nights after our wedding. The hotel is located in a convenient spot right by the River Market or Quay and the New West downtown area, and in walking distance of the skytrain station. The location is the big selling point for this hotel, in my opinion. It’s close to the boardwalk, tourist attractions, restaurants and shopping.
We didn’t have our wedding here but there were quite a few wedding parties happening that weekend and even that night when we checked in. Luckily the walls aren’t too thin, so we managed to get some good sleep while here. We didn’t have a luxury room or anything, but it was clean and comfortable with a nice view of the Fraser River and boardwalk.
The accommodations were actually a gift from our family; they had found a good deal on the hotel through a group saving or discount site. The hotel staff also allowed our family to make surprise personal touches to the room, albeit after a little arguing I found out later. The hotel staff were friendly and accommodating. I found it amusing that all the staff wore shirts in the hotel’s color palette.
Overall, a great stay because it was clean, comfortable and great location.

All these reviews are quite good which is really great, too bad it’s going out of business and closing very soon. Another New West business going out of business, this is happening way too much !!

I have stayed in better and I have stayed in worse. I found the front desk staff to be very condesending and I felt as though I was in someway inconveniencing them. The «luxury» room was merely ok, nothing special although the bed and covers were very comfortable and I did have a very restful sleep.
The room smelled a little of smoke, I don’t know if this was from a recent previous guest or the fact that years ago the hotel did allow smoking… febreeze people! The carpet did have a large cigarette burn about 3 inches long, obviously caused by a wayward cigarette.
There was no attention to detail regarding cleanliness in both the bathroom or the room itself. They both appeared to have been quickly «cleaned» by someone in just too big of a rush and with no sense of pride.
Would I stay here again… Probably, simply because the Inn at the Quay has no real local competition!
I used to stay here quite often approximately 20 years ago but you can tell the hotel is showing its age!

Probably most Vancouverites don’t know there’s a hotel here right on the waterfront in New West.
Nice view and all, just a 10−5min. walk to the main roads, though not much to do for a tourist. A new Shoppers Drug Mart, & theatres, Safeway, and a few pubs/​Greek restaurants but no shopping mecca — unless you’re planning to buy a wedding gown lol.
Free surface parking, good entrance to the washrooms on your left. Front desk will barely notice you though you have to walk by them, but the lobby is quite large & rectangular.
Like how it’s easy access to the Boathouse resto too, plus the Keg there too.
Probably the nicest, best accommodation to stay in new west.

Stayed here for two nights back in Feb 2012.
First when we arrived, the lady in the front lobby didn’t welcome us; she seemed very tired or unhappy. Well, everyone has their bad days so it didn’t bother me too much.
The room was very nice and comfy; got a nice view from outside the window; I gave 3 stars just for the room itself. I was able to see the ocean and some night club down the street.
There was a wine shop next to the hotel but my fiancé and I wanted some whiskey; we had to drive around the neighborhood but didn’t find any.
They did provide us free wifi, but it was slow to the point where we just gave up.
We stopped by their restaurant and bar, no one greeted us; we had to grab the manual to see ourselves. They didn’t have too many whiskey choices and sort of overpriced. Hence, we went to the bar right across street.
If I would have more options, I wouldn’t come back here.

What a fantastic place for a Wedding, we booked our event hosting 70 of our closest friends and family at the Inn at the Quay and it worked out absolutely fabulous. Cayley the event manager, took care of our wedding with style and ease, all the staff were very helpful. Additionally if you haven’t been there lately, they have recently renovated the ballroom, so the final setup room looked absolutely stunning.
We stayed overnight before the wedding, in a room looking over the river, this room had a Murphy bed which was perfect because all my bridesmaids and I were able to have our hair and makeup people come to the hotel to get us ready, the bed tucked into the wall which provided the extra room we needed to get ready for the day.
Originally we were going to be taking pictures on the boardwalk — which is beautifully maintained, however it was a raining day, so we were creative, the lobby and mezzanine in the Inn provided a perfect back drop of some dramatic pictures, additionally we walked over the The Quay for more pictures, using the clean cement lines and the shops, we really got some amazing pictures! Note: use the escalator and check out The Great Wall for Tea!
The Boathouse provided the food at the wedding, and everyone though out the evening was coming up to us saying how much the enjoyed the food. My husband and I were also provided with the complimentary suite when booking our wedding, which was great after a long day and night of dancing! The two person jet tub was the perfect end to the night and the King size bed with the stunning view of the river was super comfy too!

Great value, especially if you book BC resident rate. A true gem in the city — — clean room, great price, and great view.
Hotel– ok, u are not looking at a 4 or 5 star hotel. The hotel has some age to it but it is pretty well-​maintained for a 3 star. Nice, sleek, clean décor. Vaulted ceiling in the hobby.
Price — My hubby & I stayed here for our anniversary in July 2010 for a night at a special summer rate of $ 99/​night as they were doing a promotion for BC residents. For the same price, you can only afford to stay at a cheap dirty inn/​motel in downtown Vancouver. Even for out-​of-​towner, it is very affordable at $ 159 a night.
Room– Great view; every room has a riverfront view — no joke, not street/​city view. Even our room is just a basic king sz bed rm, the washroom is very clean, spacious, well equipped, e.g. free internet, a small fridge/​freezer, hair dryer, tv etc. And yes, it has a balcony over looking the river and the dock.
Parking — very reasonable, right beside the hotel for only $ 6 overnight; while usually it is anywhere between $ 16 – 20 overnight at downtown.
The only downside is location. It is approx. 20−30min drive from downtown Vancouver and the airport. But if you are simply visiting a friend and renting a car here, this can be simply overlooked as the traffic getting in and out of this area usually is usually pretty good.

It’s a good hotel next to the water. I paid $ 150 for two nights through priceline. The hotel also charged me $ 15 for two nights of parking. The place is clean and the staff is very friendly. I really enjoyed my stay.
The downside is that it’s about 10 miles away from downtown and Richmond. So the location is not great. Also, there’s a railroad track next to the hotel. So sometimes you can hear the train.
Overall, it was a good experience and I would stay there again.

What a wonderful place to get away from the same-​old for the weekend!
I was unsure of where to stay and let Priceline do the picking for me. I ended up with a Queen Quay room here, and I’m oh so glad I did.
The room was cute, the bed super comfortable/​soft, the view of Fraser River from the window/​balcony absolutely fantastic, the snacks super tempting, the Canadian television on the nice-​sized flat screen tv entertaining, and the sauna quite nice.
The walls were thin enough that we could hear one set of loud people in the hallway, but for the most part it was a very quiet time with no outside sounds. I really enjoyed the sauna and the whirlpool tub in the fitness area was nice, but sadly not quite as hot as I wished it would be. I did use it at 4am (it’s open 24h) so it’s likely that it just didn’t get a chance to heat up as much as I wanted it to. Thankfully the sauna heated up quickly, so I was able to enjoy some serious heat after relaxing in the warm tub.
I love that they have free wi-​fi for guests because it was SUPER useful for iPhone Unilocal/​Facebook/​web browsing during my stay. You need to log in to use it, so make sure to get a username/​password when checking in to the hotel. (They will probably offer it to you, but there’s a good chance they don’t remember to ask every guest.)
A nice bonus for people with iPods: The alarm clock has a dock for your iPod, so you can easily listen to your tunes on some speakers.
Parking (24 hours) is free for hybrid cars, $ 6+tax for other cars.
I’m glad they decided to update this hotel and make it nicer than it originally was. It looks good now, but there are little things that make it pretty obvious that it wasn’t quite as… stylish… in the past.
I would definitely stay here again!

I’ve stayed at a multitude of hotels, and none have come close to The Inn at the Quay in service or amenities. My boyfriend and I stayed at this hotel for our six year anniversary and couldn’t be more happy. The décor of the lobby is incredible and very lush and modern. The staff at the front desk were incredibly kind over our three day stay.
The room was beautifully decorated, with a huge bed, fluffy pillows, and a breathtaking view of the Fraser river. As an added plus, they left a M&Ms (eat your heart out dainty pillow mints!).
I didn’t eat at the restaurant, as my boyfriend and I are vegetarians and the fare was much more seafood related.
I would suggest staying here if you want to be close to Vancouver but still feel like you’re not in downtown, if you’re having a romantic date night/​anniversary, or if you want to have a nice place to have a girls night in.

Interesting to hear the place is closed for renovations, would be nice to see the new décor. Actually, would be nice to «see» there. I stayed here while getting a retouch at the London Eye Centre. Foot traffic getting to this place is a little sketchy, specifically around the base of the foot traffic bridge, but this place is located near a lot of amenities and restaurants. Amazing little wine shop and a pharmacy that sells tylenol with codeine off the shelf (see above surgery… no touch PRK is not without PAIN). Facing the water, you can watch huge logging boats float by… which is nice, but the porch areas are quite small.
Very close to the SkyTrain, but quite a bit of a hike (uphill) to where I was going, and post surgery, a taxi is a must. I visited Summer of 2007… a lot can happen in that time. But my eyes are still pretty good so I don’t need to go back yet (London Eye Centre is the best)

Inn At Westminster Quay is located on the Fraser River in New Westminster. It is next to the Westminster Quay Public Market. Though it is closed currently for renovations. It was a bit difficult finding my way to the hotel. You actually have to turn down a ramp and drive through a neighborhood with condos to get here. The lobby is a bit small which pretty much consists of a small sitting area with a computer setup for visitors to access the web.
The room I had was nicely decorated. It had a good view facing the water, along with a balcony. It also looks like most of the rooms in the hotel have a view as well. The bed was cozy and there was a nice desk for me to get my work done. There is free wi-​fi which is a plus, though you have to call reception for the login info. The toiletries by Cutler Salon are excellent and surprisingly large sized. Did not use many of the features of hotel except got in a workout in the exercise room. It is smallish with free weights, treadmills and the like, but decent sized with a hot tub and sauna.
Location is great as well. It is about a 5 minute walk from the SkyTrain station in New Westminster and about a 30 minute ride to downtown Vancouver. There are some awesome dining options downstairs including The Boathouse Restaurant which is located in the hotel. Overall, I would recommend Inn At Westminster Quay for its lovely views of the Fraser River and close vicinity to Vancouver.