I love Pizza Hut and despite the low quality of service I receive, I keep coming back(to good to give up) the place is clean, but the service is too slow. We were the only table in the place and we had to continually go find the waitress. She was nice, but for being her only table, you would think she would be all over us just to to be able to pass the time. Even though I gave them 3 stars, I unfortunately know that I will be back on my next trip!!!
Denis D.
Place rating: 2 Ottawa, Canada
I hit up this place occasionally for their lunch buffet. Staff are nice and quick to seat you. The only reason I can’t give this franchise more than two stars is that they skimp on the ingredients for the pizza that is served during their lunch buffet. The cheese, pepperoni and veggie pizzas(the cheapest to make) are on high rotation and I have yet to see something like a Supreme show up. Service is good and place is reasonably clean.
Andrea B.
Place rating: 3 Ottawa, Canada
Craving a little nostalgia and stuffed crust, my sister and I decided to venture to Pizza Hut to stuff our faces. This was the closest location, so we drove through the madness of Merivale with high hopes. What this place does provide is comfort — I always feel like I’m transported back to being a kid here. The comfy booths and dining room décor are a reminder of simpler times… before I learned about oysters and bone marrow and truffle oil. And kale. Our server was kind of meek and quiet, but she was sweet. We ordered a classic combination with stuffed crust, and yes, the first slice was delicious(but maybe because we were starving. And everything tastes awesome when you’re starving.) I have to say, I couldn’t handle the stuffed crust without marinara dipping sauce — it’s meal changing. Overall, while this place is comforting, the refills are free and it’s kid friendly, I really think they need to update things. It feels super dated here, and the staff seem bored out of their minds. I can’t fault them for the pizza — it tastes just like Pizza Hut always does — which is sometimes exactly what I’m craving!