Staples Capilano

This company must lose so much business by the fact that they never answer their phone for inquiries no matter which location you call. They have certainly lost mine.

One of the main reasons I even come to this store is because it is right beside my gym, right beside, and if it is still open after my workout, I walk around before I head to my car. On occassion I have found things to buy here, and have even sent my boss here to buy those Keurig K-​cups as they were clearing them out. It’s a big Staples, and one that is not too far from that other one in the next city in that mall, but if this is the only place you got to go to, forget the mall, just come here!
Usually, once you walk through the automatic opening doors there is a table set up, usually with their sale items, but more likely for their clearance items, and this store has quite a bit of clearance stuff, sometimes expanding to another table near the copy side to the left. Tons of spots right in front of the Staples, as the underground is usually for people who are going to the gym next door, just watch out, as it’s only 30 minute parking (but do you really need any more time in a Staples?) and I have seen tickets on cars…
As I said, dodge the mall if you gotta come to Staples. there is another one. and it’s not too far.

I remember seeing a sale advertised on a forum for staples so I walked in to this location and rushed over to the video games right away to see if they had any of the mentioned items (They didn’t) the manager rushes (borderline running) over to the aisle next to me and pretends like his looking at something but he was obviously making sure I wasn’t a thief. Just today I see a sale for a computer monitor on there website as I’m looking to upgrade from my current monitor same shit the manager was watching me like a hawk. I’m still going to buy the monitor because it’s the cheapest I seen. Either way the manager makes me feel uncomfortable every time I go in. No reason to be all militant Buddie. You don’t need to treat everyone like a thief because you’re angry and wasted all your potential mangering a store that sells office supplies. IMO. Not like there’s anything wrong with that.

Terrible service– employees just talked to each other and when I asked for help they told me they would be with me shortly. They forgot and it was a manager! This is not the first time I’ve had problems here. I now go to Park Royal every time– same stuff but friendlier more helpful staff.

This store is great for sale items. I got a shredder for $ 25 — half the regular price. And their sales are real sales. I also checked out some stuff at the store then ordered it online. Sometimes, the items are cheaper online. In this case, the two bookcases weren’t cheaper online. Either way — in-​store or online — shipping is free for orders over $ 50. And it’s next-​day shipping. I was pretty happy with that. I decided against one of two bookcases I had ordered, and the customer service rep said I could return it for free. Not bad.