Store carries nice items, had shopped there many times until I had the misfortune to deal with the owner. Incredibly rude, dismissive(literally, I was trying to speak to her and she turned her head and walked away from me). Would not go back, no one should give their hard or not so hard earned money to anyone who is so unappreciative. Regardless of how successful your business is, clients(and people in general) should be treated with consideration and kindness. This woman does not deserve anyone’s business.
Frédérique S.
Place rating: 5 Montreal, Canada
My favourite shop in Montréal, definitely my go-to shopping destination. My mother and I are regulars there and have been for many years and have never observed the kind of attitude described in the previous reviews. Fabulous clothes and gorgeous brands!
Sofia R.
Place rating: 4 Montreal, Canada
I’ve avoided Lyla despite their gorgeous lingerie and girly clothes because in the past have been made to feel like a hobo who just wandered in off the street by the snooty sales girls. I don’t always get a manicure and blow-dry before going shopping, okay?! But I think that they must be trying a new approach because I gave it another try today and was pleasantly surprised. The sales girl, Anouk, was both hilarious and extremely helpful. Overall, a fun and glamorous experience. I’d be willing to try it again.
Janine T.
Place rating: 2 Montreal, Canada
They have absolutely lovely brands here: lingerie, shoes, clothes and hosiery but they get 2 stars because the service was so atrocious. I guess my Jimmy Choo heels and DVF dress were not flashy enough for the sales girls because every sales girl looked down her nose at me and I was followed around like a hawk around every single nook and cranny as if I was about to shoplift or something. I went in there knowing what I wanted to buy, but now I’ll be seeing if I can purchase it anywhere else in Montréal besides Lyla.