I’ve got a 2 hour layover so armed with my trusty ipad I decided to review this box restaurant. I usually don’t review places like this. They are all the same to me. Food is on the average side. I ordered a chilli, coffee, and a donut. The food tastes the same as every other T Hortons I’ve been to. That’s the advantage of these box restaurants, generally there are no surprises. My tirade is going to be on the service staff. These women are awful! The counter person who served me did not dare look me in the eyes when addressing me. Avoiding eye contact, looking down, she mumbled something incoherent to me. I had to ask her twice what she was trying to say to me. She wanted to know what kind of bun do I want with my chilli… Whole wheat or white. I know many of the counter people who work at T Hortons are immigrants working for min wage and they are working long hours, but have a bit of empathy! A weary traveler would certainly appreciate a friendly smile and a sweet disposition! I think showing that you’re happy can make you feel happy! Just food for thought… Something to think about on your next coffee break.
Jonny C.
Place rating: 2 Willowdale, Toronto, Canada
My relatives were going home back to the Philippines and we were at the airport waiting for them to go on their flight back so I decided to offer them some Timbits because they have never have tried them before. We walk to this location inside the airport and buy 40 Timbits for us and the family. If y’all had old Timbits, you know that if them yummy balls of goodness have been sitting there for a while, they start to have a liquidy, wet sugar coating over them. I thought, «This sucks». Their Timbits experience was not the best and I was kinda disappointed that they were not fresh. They still enjoyed it but I did not!
Faye C.
Place rating: 3 Toronto, Canada
It’s a Tims. The nice thing about it is, that it’s the same price as other Tim’s and not super inflated despite the fact that it’s at the airport.
Garrett K.
Place rating: 3 Baltimore, MD
The food is where it’s at for me with TH. I’m not a big donut person but hey when in Canada you have to try one of them so I got a Timbit. Good flavor, good crumb, perfectly serviceable donut. The biscuit, egg, and cheese sandwich BLOWSMCDONALDSOUTOFTHEWATER!!! It’s all in the biscuit because TH’s isn’t too fluffy and they griddle it before assembling the sandwich. McDonald’s take note on how to do it, because I want more!
Chris P.
Place rating: 3 Calgary, Canada
This location is right beside gate c26 in terminal 3. There is always a line, day or night. Though the line always moves quickly. The staff are quick and efficient but could be a little friendlier.