SW Hotel Toronto Airport

This place was totally gross. Old and decrepit and in need of an update. The service was practically nonexistent. We couldn’t even get anyone to bring a luggage cart up. The worst was the room which needed to be gutted. The bed was hard as a rock and wasn’t worth the cost of the room.

OMG … i drove up and thought what i have i gotten myself into. This hotel is stunning and allow free parking on your holidays with a shuttle back and forth. The rooms are stunning! The hotel price is very inexpensive we had a king room with two tv’s … we will return.

Louisa is magic.
She’s the Sales Manager at SW Hotel Toronto Airport.
And. She. Is. Magic.
Seriously. She may be my favorite Ontarian (not including my wife).
Every interaction with her over the last few months has been amazing. She’s kind, personable, clear about what’s offered, honest about what’s not, and helpful about assisting with anything (within reason) that she can help with.
I was a little reticent to use SW Hotel when I first saw the place. From the outside, there’s really not a whole lot going for it, because it used to be another hotel, which Sandman Hotels had purchased.
Stepping inside, I was surprised to discover that the design and layout is drastically nicer than what the outside and parking lot would suggest. The rooms (I’ve stayed here multiple times now) are also nice, and include either a King-​sized bed (in a bedroom, along with a convertible sofa bed in the living room area) or two Queen-​sized beds (with a convertible sofa bed). All of the standard amenities are included (fridge, microwave, etc.) and the bathrooms (washrooms, whatever) are nice and clean as well. The pictures on some popular travel websites appear to be very dated compared to what I was offered during my stays. Also, many of the reviews (on some popular travel websites) are unfairly harsh and whiny. Louisa did mention that renovations are happening and they’re tackling it floor by floor, which would suggest that certain floors may not be as modern and aesthetically up to date as others, but other than some design choices, everything is likely the same. I know the 9^th floor isn’t that great, but the 2^nd, and 6^th floors were nice.
They have breakfast available. It’s like… $ 6 – 7. I can’t vouch for it. Even when it was made available to me, I didn’t get a chance to eat it.
All things considered, for the price ($ 80 – 100 depending on various factors), this is a very nice place. The excellent service that I’ve received from Louisa and team has only solidified my positive feelings about SW Hotel. I can only imagine that it will become nicer as the renovations continue. I was already a fan of SW Hotel before my interactions with Louisa. Now I’m bordering on becoming like an irrational Justin Bieber fan where SW Hotel can do no wrong.
P. S. The pool and fitness center are pretty decent.