Definitely one of the«not-so-good» locations I’ve been to. Not recommending this place, try another Subway.
Ben C.
Place rating: 1 North York, Canada
I went into this place on April 25 and they wouldn’t honour a coupon I had. They claim that they don’t accept Subway coupons! I escalated the issue to Subway head office and they had the owner of the location call me. I have rarely found an alleged business owner to be so unprofessional. She kept talking over me and saying that it’s up to the franchisee whether to accept coupons or not. What kind of franchise system allows their franchisees to make up their own rules? The coupon does NOT state anything about being valid at participating locations only. I called back to Subway head office and they told me that their franchisees don’t have to accept their coupons, because it would amount to illegal«price fixing». What nonsense! I wonder how legal the word«fraud» sounds to them, when they offer a coupon deal and then refuse to honour it. I’m finished with Subway restaurants and informed them of such. My advice is to steer clear of this location, at any rate. The woman who runs it clearly wants the customers, as evidenced by the other ratings here in addition to mine, to accede to her wishes, rather than the other way around. Businesses with such a philosophy need to be punished by seeing a nosedive in their sales. Again, ALL Subway restaurants will suffer my lack of business going forward. If I can’t trust an enterprise to do something as basic as redeem one of their own coupons, then they won’t get any of my money.
Iginla W.
Place rating: 1 Toronto, Canada
I cannot believe I am writing a review for a Subway sandwich location. I never have problems until I came to this location. The staff were unwilling to offer me the $ 5 sub deal, and the sub gave me an upset stomach afterwards. I never plan on returning. I feel sorry for the people who live in the condos nearby and eat here because of convenience.
Bernie C.
Place rating: 2 Mississauga, Canada
Meh. Very meh. While I know this is a Subway, there’s no love in this place. A) no a/c in the spring/summer(which makes me wonder about the meat and the refrigeration b) The service is odd. I wanted to buy a pop and give them a 20 and asked me to use debit instead. You don’t have $ 20 in your till? Shouldn’t you at least keep $ 100 float? And then today, one guy asked what I wanted and maybe no more than 30 seconds, I told him and he was doing something else. I had to wait for the other guy to serve me. Like why bother asking me what I want if you’re not gonna serve me? C) cookies tasted stale and were a bit hard. What happened to the good olé soft Subway cookies? Verdict: probably one of the lower ranking sub shops I’ve been to. This place needs some TLC to get it to a respectable place.