Salvation Army

187 — 189 Lakeshore Road East
Mississauga, ON L5G 1G2
Phone: 905−274−0677
I’ve shopped at all the Salvation Army thrift stores for many years. The staff has always been pleasant and friendly. But recently I had the worst customer service experience at the new store in Port Credit on Lakeshore Road East. One of the cashiers is incredibly rude not just to me but to other customers as well.
I perfectly understood that she was being rude when she told me she was going to walk away from the cash register if I went to get my coupon that was in my car. My car was parked directly in front of the front door which was five feet away. When I went and got my coupon and returned to pay she walked away. When I loudly asked where the manager was… she quickly returned.
When I complained to the store manager she begged me not to tell the head office and offered me a 50% off coupon. She acknowledged that the cashier was a problem and «is a work in progress.»
I won’t get into the second time… she was even more rude and was talking about me to a customer. When I went out of my way again to let the district manager know I was asked if maybe I misunderstood and that the cashier had just been joking. He didn’t seem to care at all.
Hopefully they get it together.