The burger is by far fresher and more real tasting than any other fast food restaurant. Quite delicious in fact, I wish I had got 2 burgers instead of fries. My concern was in wait time as it seemed to take way too long to get burgers. Though, this isn’t McDonald’s, so I’m willing to wait. But why not gloves for cooks? I just prefer food handlers to be wearing gloves I don’t think that’s unfair.
Randy G.
Place rating: 4 Toronto, Canada
This has become a favourite for lunch at the office — at least, when McDonald’s Monopoly isn’t on. It’s a recently renovated location, so the fixtures are all new and the place is very clean. I’ve found the weekday crew to be very good — fast, efficient and gets the orders right. Exactly what you’re hoping for with fast food. The quality is what you’d expect from Harveys — better than McDonald’s, not as good as Licks. When I’ve gone in on the weekend, though, it’s a slightly different story — longer wait times despite less of a crowd, and having to repeat myself a few times while ordering. The wait times may well be due to less order volume — that I get — but the repeating myself just means to me that you aren’t paying attention. I don’t come in often on weekends though, so not a huge issue for me. One other gripe: there only seems to be one Interac machine for customers at the counter. When the crew from our office comes in, we all pay by debit, so this is an annoying bottleneck that should be easy to fix. Get on it, Harveys!