Markham City Taxi

Horrible customer service and very unproffesional. Pretty sure this is a very poorly put together one man business. Used this «company» once before and the man called me saying he was 1 minute away but took 5 minutes. I was late for work so it was really frustrating. During the ride the man kept answering customer calls. He would give them the approximate time they’d have to wait but based on where I was going and where they were his times made no sense. Missed my bus to work today and called again because I had forgotten which taxi number this experience belonged to. Same man answered again and spoke very rudely. When he said 10 – 15 minutes I let him know I was late for work hoping for some urgency but instead got «I told you 10 — 15 minutes OK!?» In a very rude voice. Im use to reliable taxis not this garbage