Ardent Roof Systems

We hired Ardent Roof Systems to re-​shingle a section of our roof. We were very impressed by how they went above and beyond with their service. To start with, our roof had double sided sticky underlay which meant that it took twice as long to take off, but they didn’t charge more for the extra time it took. They also realized that the plumbing for our sewer vent was not installed properly so they made a trip to the hardware store and replaced it for us free of charge.
They are truly a company with integrity and I would have no problems referring them to a friend.

We did not have a good experience with Ardent Roofing. We originally obtained a few quotes from a few different roofing companies in Edmonton. Ardent Roofing was one of the first to show up on a Google search, and the company’s website looked professional and trustworthy.
We obtained a quote which had good pricing compared to a few of the other companies we seeked out, and was actually cheaper than some other roofing companies.
We had narrowed our choices down to two companies, Ardent Roofing and Rapid Roofing & Renovations. I asked both companies for references from previous satisfied customers, so that I could verify their workmanship before taking on such a large project.
A man named Murl responded to me quite rudely that they «have lots of good references» but refused to give me any and just ended it at that (rude, short email), and told me I had better book with them now otherwise I won’t get an appointment secured for the spring, as they get very busy. It was completely unprofessional and rude, and they clearly didn’t want our business, because they were willing to give up a $ 15,000 project for a re-​roof of house, garage, fascia, soffits and eaves — just because I asked them to provide references.
I have never come across a home renovations company before that refused to provide references, so I find this really strange, and it is clearly just bad business tactics.
Rapid Roofing, on the other hand, provided us with five references of the last five houses they re-​roofed, and all of them gave us fantastic reviews, and some even gave me their addresses, so I could pop by and have a look at what a good job they did.
It’s a shame that one person representing what seems to be an otherwise successful company just ruined a job and lost the company out on thousands.
If you’re going to do a re-​roof, I’d suggest going with Rapid Roofing (they also have a 10 year workmanship warranty and 25 year roof warranty, along with higher quality shingles).