We recently had what we thought was an issue with rats, not a huge surprise in the city of Halifax! I came across an Orkin vehicle while at Super store and decided to approach the Orkin man and bother him with a few questions. He wasn’t even in his uniform and when he rolled the window down, I felt a little embarrassed but I posed a few questions. Not only was the man extremely informative, he asked a lot of questions and asked if he could come over for a free inspection to see if there was anything he could do. Now my wife has been beside herself for days and after ten minutes with him, he explained some of the issues we could correct(seal seal seal every entry point, then seal it some more!) it was like he waved a magic wand. No sales pitch, just what should be done and he could do it, or we could shop around. We decided to go with Orkin because of the customer service and are about to sign up for monthly service that was customized for our needs. If you are having any issues, call and ask for A.J. The rats are still everywhere in the neighbourhood, but no more scratching in the walls!