Old House Village Hotel & Spa

I thoroughly enjoyed my stay at Old House Village Hotel & Spa. Vanessa, in particular, was terrific and she always had an answer to all my (crazy and abundance of) questions. She made me feel like a VERY special guest; she knew I was working with media for the whole weekend and made accommodations according to my ad-​hoc schedule. The other staff were very kind and courteous as well!
The hotel was very clean, beautiful, had a separate (large) bedroom, living room, TV with a patio and full-​kitchen.
This has been my favourite hotel stay! Thanks for having me and my team and supporting the entire media for BC Shellfish and Seafood Festival.
Cheers.

We stayed here for our 9 years Anniversary and just booked a regular room on the 2^nd week of March.
Very thoughtful staff. I mentioned that we are staying on our anniversary and we were updated to a penthouse suite!!! It’s a beautiful loft with an ensuite jacuzzi. Very clean and the location is close to downtown. Thank you for making our visit extra special.

Really, really nice hotel. Stayed in one of the suites for a month or two, love the modern style and outdoor hottub n pool! Nice walking trail right beside the hotel on the river as well.

We stayed at this hotel as we were in town for the BC Shellfish Grower’s Association 9^th Annual Chef’s Gala Dinner. We reserved a suite for approximately $ 200 American. The room was akin to a nice-​sized 1 bedroom apartment here in Brooklyn, NY, complete with a full kitchen, full-​sized fridge, and a dishwasher. The room was clean and well maintained. The bed was comfortable. I would definitely stay here again.

I needed somewhere comfortable to stay in Courtenay on a short notice and found the hotel on
Upon arrival I was super exhausted and therefore really appreciated the very clean and comfortable, warm room. No surprises there, it fitted the description accurately.
There was a little self contained kitchenette, fully stocked with kitchen tools, mugs, plates, bottle opener and etc…
The closet had an iron+board, spare blanket and cosy bath gowns in it.
I was particularly impressed with the bathroom, again it was very clean, with a generously sized soaker bath tub and separate shower.
The pool and hot tub looked very nice and well taken care off. Unfortunately I didn’t have enough time to use it.
Sleeping was alright, as good as it can get away from home. I am very sensitive to sounds so the humming of the refrigerator got on my nerves and I couldn’t switch it off.
I would haven given the Old Village Hotel a better review but what left me very unimpressed, in fact I am pissed off about that, is that I was not told that almost 350 bucks would be blocked on my credit card as some form of deposit.
The next day I went to use my card and it was declined. Very embarrassing.
4 days later and I still can’t use my card!
I spoke to the bank and they told me that this wonderful hotel is still blocking my card.
I know it’s common procedure, i.g. same when you rent a car but at least they tell you so in advance and they take it off right away when you return the vehicle.
There is no reason to still block it, since I didn’t smoke in the room, left a mess, stole anything, destroyed hotel property or left any unpaid bills behind!!!
Totally unacceptable.
So much for customer service. The guy on the check in desk wasn’t particularly friendly or welcoming either.
Will I go there again? I think not.

We were really looking forward to staying here. The room was nice enough although there were no extra linens anywhere to be found for the pull-​out bed? The king size bed in the room was terrible. We also found the pillows to be less than satisfactory (use the small ones… the large ones will put your neck out). Our big complaint is that this is a non-​smoking establishment. You even need to initial the sign-​in sheet that you won’t smoke in the rooms, they take it that seriously. It was a lovely day and we opted to keep our windows open overnight for some Island fresh air (that and the AC was really loud). However, at 3AM… we were woken by a hotel employee who chose to stand right outside our room and smoke. We were not woken by the smell of smoke, we were woken by the employee hacking up a lung for several minutes followed by the smell of smoke and then followed by his whistling to get another employee’s attention in the lobby. Really? There’s nowhere else more discreet to smoke on the entire property save for right in front of a bunch of guests’ rooms at 3AM and then not even be quiet about it?
We lost a night of much needed sleep and then we got to pay for it. Probably won’t be staying here again. Spent $ 186 and had only 3 hours of sleep before being woken by a hotel employee who clearly has no common sense.

An excellent place to stay. I’d recommend waking up early and going for a walk down by the river while the dew is still wet and the air is a bit misty. Then follow that up with the eggs benedict in the restaurant — try to get a table with a view of the garden and gazebo. Remarkably refreshing.

Absolutely 4 stars worthy. I have been in many chain hotels and spas over the past 6 months and this one is a pretty good one. I didn’t have time to check out the hot tubs and infrared saunas but apparently they are available. My room was spacious and über clean. The towels were plush and smelt really good. There was a microwave, mini fridge, coffee maker and most importantly wine bottle opener in the room along with plates, cups etc. Definitely comfortable if I was staying for longer than 1 night which I wasn’t. The bathroom was large and I yearned for the tub but alas… no time.
I hear the spa is quite nice and the price list was reasonable. Definitely recommend it if you are staying in the area.
Also, front desk worker Vanessa was professional, organized and über cute.

Great base for adventures in the valley. The suites are extremely well organized and come complete with washer/​dryer. Quiet and peaceful. A balcony to enjoy the garden and view. The cleaning staff were wonderful and continued to do a great job all five days.