I fully agree with the previous reviewer’s comments on quality of the merchandise in this chain of stores. However, my review is about the«service», if you can call it that. The moment I walked in the store, a sales associate approached me and this is what tumbled out of her face: «OHMYGODILOVETHATPURPLEONYOURSHIRT, IT’SLIKEALLUPINMYGRILL!» …what? This was followed by: «OHMYGODITOTALLYLOVEYOURSHOESYOUSHOULDKEEPTHOSEONYOURFEETALLDAY!» …seriously? Maybe I’m aging myself here, but when I worked in retail, a simple, polite greeting followed by a «what are you shopping for today?» or perhaps a «please let me know when I can assist you with something» or even«I like your shirt»(if you want to go the compliment route) etc was the appropriate way to initiate a conversation with a customer, not a diatribe of verbal diarhea littered with street slang no one understands.
Jenni B.
Place rating: 3 Manhattan, NY
When I was broke and had no money I loved Suzy Shier for work attire… so cheap so easy. In the past year or so they seem to have committed to using the crappiest material which itches, pulls, and is generally unflattering. I went anyways on my mission for trousers which were at least passable. There was obviously some head office person touring the store as staff was very focussed on that. I got the greets and promo speech as I am sure they have mandated(which usually they most ignore if but for a hello). I ploughed for the rack, no after no after no, oops, I was talking to my self about«that is crap.» Sorry Suzy Shier staff, I don’t want to offen you in the store, you don’t make it. I did spot some sale rack items(never pay full price there, ever, within weeks the item will be on sale), all redline merch was 50% off. I pulled a couple tops I’d eyed in the past, put a faux fur vest which looked cozy(I was cold yesterday, that influenced my purchasing behavior clearly). I stood at he fitting rooms a couple minutes until a staff member finally noticed and broke from the store tour to let me in a room. She was really friendly and confirmed the faux fur vest was 1. cute and 2. 50% off. The tops fit like utter shit(apologies for vulgarity, but no other word would describe exactly how poorly the fit was). The vest was cute, so I decided to $ 12.50 it was going to be mine. They had some cute shoes for super cheap, I also saw a few faux snake texture bags which were very inexpensive as well. All in all, the staff is good here, the sales are ridiculous, you just have to look in the chance you’ll find something; but as a company their design team needs to learn about draping and design.