Petcetera

After petsmart had left a cut on my dogs ear and banned him, I came to petcetera where the grooming staff were much more professional and knew how to handle my little man who’s not good when it comes to nail clipping. I just wish they could get his muzzle on themselves but I do understand his habits so I do it before I go. Not as glamorous but it’ll do.

Petcetera… clever name, I guess. This place aggravates me and to tell you the truth I’m not sad at all that they have to fold. I go to Petcetera once in awhile to get crickets for my lizard, and that is about it. When my dog was a puppy I used to bring her there all the time for treats, toys, grooming, and once for a personalized canucks ID tag (I’m a sucker for anything with a canucks emblem on it even though I hate the orca). Their grooming is reasonably priced I will give them that, but their toys, food and accessories are outrageously priced. Sorry Petcetera but my dog doesn’t roll through the hood in gucci, oh wait that label says poochie not gucci… so why are they priced the same. Other than their cute caged animals that are starved for attention I have no reason to go here, and quite frankly I was damn near giving them 1 star (their lucky that they can groom). All said unless you have money to burn, you can get the same merchandise from your local mom and pop pet stores, even several well know pet stores and major corporations for significantly less coin. Here is why you sunk Petcetera, when I come into your store because you have a 70% off sign on the window, and your prices after the sale are still 5 dollars more expensive than they are across the street, you fail. Don’t worry though I’m sure you will be very successful in your new business ventures (selling snow to Eskimos). Just in case you were still feeling down Petcetera pan handlers with cute dogs get more money.

This company has never changed, even from when I was a kid. It still uses the same outdated colour scheme in the store, even though their website is updated and modern. Its like they are too cheap to paint and update the place to today’s standards.
The customer service is usually decent. The people there always seem willing to help. That is honestly the best part of Petcetera.
Now, the reason I am writing this review to detail some interesting information. I went in there the other day to get a gerbil, but it had to be male. I am using the split cage method to introduce my young guy to another. I don’t want to deal with having a litter, so that is why it had to be male.
So I asked, «What sex is your gerbils?»
The response was, «We do not sex our animals.»
I was surprised by this response and asked them to clarify. All Petceteras apparently do not sex any of their animals. How do they keep them from breeding then? If you go to any of the competitors, they will tell you that they are a «all male» or «all female» store.
I do not recommend getting a hamster, gerbil, mice, or guinea pig from there. Chances are, your not getting the one you want, or worse, get a pregnant female.

Not my first choice, but it’s convenient. More pricey than most pet stores and they don’t usually have all the things I like to buy in stock. The staff are always friendly but I’m not sure how knowledgeable they really are. Petcetera usually has some crazy sale going on so occasionally I can get something useful for dirt cheap.

Meh. As much as I wish Petcetera would be a great place to shop it just so isn’t. Not sure why they decided to keep this store open after it went bankrupt. There is never anyone in the store and everything is way over priced.
A perfect example is cat litter. There is a $ 5 difference between cat litter here and at other good pet supply stores. I will keep my business going elsewhere for my canine and feline needs.