Ricky’s All Day Grill

Went here around 11 am because Denny’s had a massive line up. The place was ¾ empty and the tables that were empty were all dirty. It took about 5 minutes for someone to come to the front. The waitress wasn’t friendly at all and non existent. The one time she came to check on us is when she popped her head around the corner from behind me. I had no idea she was there until my daughter who was sitting across the table from me looked at her as the waitress didn’t even bother to stand at our table or speak loudly to ask how things were. The food was not good at all, non existent unfriendly waitress. When we paid at the front, the hostess who was nice asked if the kids wanted something from the toy treasure box. This triggered a thought that the kids ordered kids meal and normally it should of came with a dessert, which the waitress ignored to offer. Out waitress had 2 other tables in her section so she wasn’t busy, just obviously couldn’t care less and not a good experience for our first and last visit.

The first time I brought my wife and kids here, the food was not great, but at least our server was pleasant and courteous (except slow). Something like 2−½ stars for that visit.
But the second (and our last) visit was worse than that: First, when we arrived, there were some people waiting to be seated. Several people who came in after we did were seated before we were. I peered around the corner and the hostess suddenly «noticed» me and pretty soon we had seats.
When we got to the table it was not properly set – we only had knives. The waiter did mutter something about it, but the rest of the silverware never came. This pretty much reflected all the service we got from the waiter, as she initially forgot our drinks, then brought them so late after being reminded about them that we were already finished eating! Also, my drink was about ¾ ice and just a splash of pop in the glass. I would have complained and asked for more, but she made herself so scarce that I realised I’d be lucky to get a refill at any point soon. I asked for ketchup, which never came, so I got up and grabbed it myself from the station. Several employees saw me, but nobody batted an eyelash at this.
She never came by and asked us how our food was. And then we waited and waited … and waited after we were finished eating, and someone else (who’d walked by our table three times and must have finally taken pity on us) cleared the plates. I knew she wasn’t our waiter, but I asked her for our bill anyhow. She responded that she would «tell the server.» And our waiter came by a little later, gave us the bill and said we could pay at the front. Then she was gone.
The food itself was edible, but below average. Certainly not worth what we paid.
The thing that irritates me more than anything else about this restaurant is that they are enjoying lots of business right now because the Denny’s a block or two away is closed for renovations. Ricky’s is the closest family restaurant to us, and they must be aware of this lack of competition as reflected in their disinterested, sloppy, and matter-​of-​fact customer service and below-​average food.

Wow, it was not to busy here but service was still slow. When I asked for more coffee cream, my coffee got cold while waiting, then I had to wait while they had to make a fresh pot. Food was substandard, rotting fruit in the small fruit cup, burnt French toast. There server did not care about the issues at all, nor the manager that was on. I will never come back to this location!

My wife and I were here on a quiet Saturday afternoon (okay it was today), and the interior seems to have been redone since last time we were here. The menu is vast and causes a bit of indecision: the all-​day breakfast vs a veggie burger vs pages of other stuff. I order a veggie teriyaki stirfry, and my wife gets a veggie omelette. They both arrive quickly. The coffee is nice. The football game is on in the background. They strangely seated us next to the only other couple in the big room, but their baby was cute so it’s even.
The food was above average. The stir fry was a bit sweet but had lots of vegetables and came with a nice flatbread. The omelette was one of the better ones I’ve had lately. There was a spice or herb in the omelette that was a pleasant surprise. It might have been lemongrass, but we were just guessing. It was mildly interesting at first, but it got a bit much by the end.
There was way too much food on each plate, even though we arrived quite hungry. And it was presented beautifully, like they sent us the one they were going to photograph for the menu cover.

There are other Ricky’s restaurants that are pretty good I’m told, and I may go there, but I will never return to this particular location. Here’s why:
The hostess should be fired immediately. She went to clean a table that she had promised to seat us at in short order. She proceeded to seat a party of three that walked in the door five minutes later. It would have been a booth, which would have been nice. So that loses a star. After we sat, we waited 10 minutes before a server paid any attention to us whatsoever. When we finally got a chance to order, we then waited another 20 minutes for our food. These are not exaggerations. We actually timed these events. So that loses a star, and that’s generous. I ordered a breakfast with eggs over hard. I used the word hard three times, because I hate getting runny eggs at a restaurant. I realize that this is apparently an unusual taste, as an abundance of restaurants mess it up, but it is my taste and it should be respected. I find that if I emphasize that I want my eggs hard, it often is. On the other hand, Ricky’s has incompetent cooks who do not know how to make a yolk hard. Seriously, even if these people are 14, they should know how to do that! I think I had it figured out when I was, oh I dunno, 9, and I can still barely tell the difference between a kitchen and a walk in closet, so yeah. Less one star for that. When we finished our meal, parts of which were nearly inedible, (and would have been completely so had we not been starving after enduring our endless wait,) we called the manager over to complain. She apologized for the bad experience we had, but it felt insincere. Maybe it’s harsh to take a star away for that, but I do. She asked if I wanted my coffee refilled and I said yes. Ten minutes later she came back with the coffee and the bill. Since I just wanted to get out of there, I declined the coffee when she brought it. Frankly, I wish I could have declined the bill.

If i could rate this place a zero i would, unprofessional staff, uncaring, substandard food with high prices. Soggy Shrimp, unseasoned food,
Brought concern over meal to hostess as waitress was unavailable throughout our meal and her comment «well was the rest of the meal ok»
Spend your hard earned money elsewhere…

FYI — For seniors, if you have the old Ricky’s Senior Card still, you can get 10% off when you show it to the waiter staff. Ricky’s does not give those senior cards out anymore.
Just had breakfast there today. It was quickly served and brought to our table. I had the Double — Egger Plate. It was hot and delicious. Ate 2 eggs, over easy, with brown toast and sausage links. Instead of hash browns, I had tomato slices instead.
As usual, the waitress kept coming by to fill our coffee cups. Love it! Great service.
Have to come back for dinner one day. I want to try the Caribbean Ribs — apparently, it falls off the bones.