Ricky’s All Day Grill

Great service. Typically a busy place but staff is friendly. Food is consistently good

1. We went into the diner and immediately received attitude from the waitress when my grandmother asked for a freshly brewed cup of coffee. Waitress was curt IMMEDIATELY.
2. My grandmother said the coffee tasted old. VERY VERY VERY politely asked for a fresh cup. At this point the waitress, I kid you not, no exaggerations, started SCREAMING and CHASTISING my grandmother for asking for a fresh pot. As my grandmother is a regular there, apparently she asks for this every time. I understand this could be frustrating for a server to always have to get a fresh cup, but we were 1 of 2 tables in the establishment, and really– how hard is it to get a new cup of coffee? I don’t care if she asks every time to scream at a customer, and chastise anyone, let alone an 80 year old woman that can barely walk is abhorrent. This shows zero respect or decency.
3. My grandmother very calmly and politely asked the waitress to stop screaming at her. Waitress continues to scream at my grandmother that she’s not screaming. She walks away.
4. I walk over to the waitress very calmly and immediately apologize for her if she’s frustrated with my grandmother, and explain that my grandmother is always particular about a cup of joe being fresh. I apologize if we offended her but I explained gently that it is not okay to scream at my grandmother. She’s old, she’s a customer. I was cut off by the waitress and she decided to scream at me in return. I am a very well educated individual, that has worked with intense people and usually spend my days playing mediator. I know how to speak calmly to difficult people. I have been a waitress, a retail cashier, worked in a grocery store for years prior to finishing my masters. I get its tough– this was not warranted in any fashion, and even if asking for new coffee was unreasonable, screaming and chastising anyone is NEVER okay. It’s humiliating, its grossly disrespectful, and its downright abusive.
5. We never received an apology. We were over charged for our meal. She came at the end of the meal, did not offer to get me a refill until we were done our meal (would’ve been nice while eating my meal).
Worst dining experience I have literally had in my entire life. I am beyond furious.

Im giving this place a ⁵⁄₅ because our waitress was AMAZING! She was such a joy and very prompt.
The food was also great. I prefer the breakfast over the rest of the menu only because I just love breakfast XD and there stuffed French Toast is to DIE for!!! Yummy!
The place itself is smaller then the usual but looks well kept and clean…
I will definitely be coming back!

Good service, freshly ground coffee, electrical outlets and large tables make for an amazing study space (except during the weekend brunch rush). Wholesome entrées are great for students far from home and there is free Wi-​Fi for existing Shaw Internet customers. Unfortunately, if you aren’t a Shaw customer, you will have to depend on tethering to your smartphone for internet. Music is low volume enough that it doesn’t compete for your attention or headphones and there is plenty of sunlight when you want it but adjustable blinds for when your laptop screen gets too reflective.

Didn’t have many options during Floodpocalypse, so I came here.
The preservatives and butter can be taken down a notch. I feel like death right now.

Loved the ambiance, the food and the service! I went to Ricky’s with a couple of girlfriends for a brunch, and came out super satisfied. Had ordered their Swiss sandwich along with some sweet potato fries. It tasted on the spot! Aside from that I had one of the best milkshakes I had thus far in life. They probably dumped the whole vanilla ice cream jar with cream in it. Whatever it was, was wholesome and yes rich as just how the doctor did not recommend it. Too bad I don’t live in Calgary anymore, but I will definitely miss their milkshake all the way!!! Definitely check this place out for some quality soul food.
The staff was really friendly, a huge bonus :)

You know I’m going to like this Ricky’s because it’s in one of my favourite places in the city: The Country Hills Plaza. What is it with me and this plaza eh??? I dunno, I just LOVE it.
Ricky’s is a cute joint to head over to for a meal. Unlike most people, I like going to Ricky’s for a late evening snack, rather than for breakfast. I don’t love their breakfast & brunch, but I do love their grilled cheese sandwich. I usually head over late at night, at like 8 or so, and enjoy their grilled cheese, fries, and a side of cardiac arrest.
I ask for the grilled cheese to be prepared on whole wheat bread (it makes it feel a smigen healthier) and I ask for vinegar so I can sprinkle that on my fries along with ketchup.
SO. GOOD.
If you’re in the mood for some soul food, head over to Ricky’s and order the grilled cheese with fries. That break up wont feel so bad, the world wont feel so cold, and the week wont seem so dreadful. I promise.