We’ve been regular customers here for the past year and couldn’t be more impressed with this facility! This is the best and safest place to take my kids(2, 5&9) to burn off energy. The seating area can get quite chaotic on really cold/rainy weekend days, so we often come during the week and it’s perfect for parents to sit and talk while the kids play. They’ve finally repaired their arcade games and got loads of new ones that only take 1 or 2 quarters each, so my kids can stay entertained for hours without emptying my wallet. Make sure you ask for a loyalty card, it’s saved us so much money! Overall lot’s of fun, great staff, and super clean facility! Recommend to everyone I know.
Cara G.
Place rating: 2 Calgary, Canada
Not the best, not the worst. Clean enough and large but horrible staffing issues and overall lack of support. The play structure I was told(9,11&12yr old) was pretty fun and I like that there was a smaller one for kids 5 and under as well as the big one. There is a variety of activities but all on the ‘small’ side and all cost extra. Eg mini gulf quite mini, ‘arcade’ 4 out of the 9 are out of order. Bowling is extra money as well. Extra ‘adults’ cost extra too. Severely understaffed, not enough help at the front or at the concession stand. Where it took 20mins to get a small very cold serving on fries and simple not very good sandwich. When returning the cold fries apologies were given that they would get hot ones out in 5mins and bring them to me. Over 10mins later we went to find out where they were and there sitting, getting cold were our fries with no employee to be seen. Not enough sitting for parents, many people standing or defensive over their tables/chairs to a point of yelling for their kids instead of risking losing there spot. Overall the kids all lost interest within a short period of time and at approx $ 44(before extra cost games and food) it’s not likely we will return any time in the near future.