My most recent visit here turned out to be a real bummer. I purchased a pineapple and realized when I got home I was charged a wrong amount. I guess they had these coupons you needed to cut out of the flyer and I didn’t know that. So I called the store. The woman I spoke with was very snotty and said I have to come back today to get the right price since the flyer was expiring. I was so mad I decided to drive to the Royal Oak store and return the stinking pineapple. The girl at the customer service counter at Royal Oak told me that they would have recorded my name in this binder they keep and I could get the price difference the next time I came in. I didn’t need to come right away. She actually refunded my money and gave me the pineapple for free. Great customer service at Royal Oak, but not at Brentwood. The Brentwood store is rather old and small in comparison to most others in town. Checkouts are usually busy but thankfully they have the self checkouts which I use whenever I go here. I don’t like the way this store is arranged with the produce way at the back and all the crap stuff at the front. It’s a goofy set up. Of all the Co-ops in town, this one has to be one of the worst. I avoid going here and you should stay away too.
Genre S.
Place rating: 3 Calgary, Canada
Oh yes. A North west Co-Op. Go there for the Louisiana Hot sauce, stay for the review. Sapna’s right — the service, stock and selection are fine. For a big block store. If you need anything other than hot sauce, please find a local grocer and go to it. Co-Op food is not meant to being transformed into a human being. Seriously. Get out and find a local, sheesh.
Sapna G.
Place rating: 4 Calgary, Canada
I’ve been making impromptu visits to this Co-op for a good two decades and I haven’t a single complaint. Every time I go, the service, stock and selection are good. I especially like their bulk foods section of the store — they’ve got a good variety of foods. I also very much like their candy section(go figure). Plus how convenient is it to stop by here on your way home from school or work? Located literally across the street from the Brentwood C-Train stop, grocery shopping just got a helluvah lot easier. They offer big quantities of food for low prices, and anywhere that’s got that, as well as service with a smile, gets my vote!
Christopher W.
Place rating: 2 Calgary, Canada
This Co-Op is kind of dirty and old. They also don’t boast prices that will force customers to come back. The girls working the tills get a little silly at times and I’m not sure they’re focused on work and helping get the customers through quickly. But it’s not the worst service I’ve encountered at a grocery store. I wonder what’s going on with this Co-Op membership stuff, though. If you have a card from somewhere else in the province, it’s not valid here. That’s weird, but I have never been a fan of having to be a member of a place to shop there. Why can’t people just buy groceries anymore without having to sign up for something and give out personal info? Buying groceries is a necessity, not some special privilege granted to you by some secret cabal. Do they want money from us secular shoppers or not? That seems to me to be the fundamentals of retail in this country, but I guess we all have to join clubs now in order to spend money and eat…
Jen D.
Place rating: 3 San Francisco, CA
I used to bag groceries here 9 years ago. Does that validate me for review? Probably not. Since my most vivid memories of the place include getting my head whacked by some lady closing her mini-van trunk before I was out of the way, and skidding down the parking lot when it was icy with carts full of groceries(you have to try and have some fun with a lame job). I digress — the place was OK for groceries. I was a starving student back then, so the discount helped. It was alright as a grocery store, but I’ve been to better.