Juliette Et Chocolat

Après plusieurs visites au Juliette et chocolat, force est de constater que l’endroit né s’améliore pas .
Je dois aller avec la majorité des commentaires: le service est mauvais, pas très attentif et assez long. Un sourire est difficile à trouver. Et attendre 20 minutes avant qu’un serveur né vienne, c’est normal? Situation qui s’est répétée plus d’une fois.
Également, même si les desserts sont bons, ils sont beaucoup trop chers pour la qualité des produits .
Des chaises en bois inconfortables, sur un carrelage en céramique et aucune décoration. Bref, un décor de fastfood. Dommage.

Had lunch and dessert here with the parentals and my girlfriend. Quite enjoyed the food (the ice cream sandwiches are incredibly good and nicely presented), and the service was friendly. My only beef is with their prices, which strike me a little steep for what one gets.

I don’t care what the other reviews say. This place was effing amazing. I do agree that the service wasn’t the greatest, but it was all made up for in the food and drinks. That being said, it looked like our server was the only one in the entire restaurant, which is probably why it was so slow, so I’m willing to overlook it.
I’ve never experienced a place like this. There is chocolate everywhere. That. is. AWESOME.
We had chocolate martinis with real melted chocolate, hot chocolate (dark, milk, white) with massive homemade marshmallows and chocolate balls, crepes, and a cheesecake chocolate brownie. We literally made ourselves sick here, and it was so worth it.
If you do go here, one of the menu items that I recommend is the «Snow White» martini. It’s a white chocolate martini with frangelico. It was delicious and cold with cinnamon on top.
We decided to go with some savoury crepes to offset all the chocolate we were eating. I had the caprese crêpe and it was just great.
All I can say is that the next time I get out to Montréal, I am going to remember this place because all I want to do is go there and stuff my face with chocolate. Yum.

On a passé une commande pour emporter. La file s’allongeait alors on a avancé vers la caisse pour laisser la place à des clients qui choisissaient leur commande.
Pendant qu’on attendait notre commande devant ce qui semblait être la caisse réservée au comptoir pour emporter une serveuse «Amélie» de la section des tables est venue m’engueuler sans ménagement (oui, oui, engueuler!) moi et mon père car il semblerait que sans le savoir on était rendu dans un espace strictement réservé aux serveurs et qu’on y était persona non grata. Pourtant rien n’indiquait que l’on était dans une telle zone.
«Amélie» était aussi contrariée qu’on né prenne pas une table avec elle et qu’on choisisse plutôt de commander au comptoir avec une serveuse déjà affairée à nous préparer notre commande et bien plus sympathique.
Cependant suite à cette intervention inopportune d’Amélie notre serveuse au comptoir est devenue vraiment toute stressée et anxieuse.
On a mangé nos deux brownies et deux chocolats chauds pour un total de 25 $ et presque autant de minutes debout au comptoir à attendre notre commande.
Le chocolat chaud était tiède.

Terribly long service
Got half wet napkins
The smoked salmon crêpe is … Lacking smoked salmon and the smoked salmon is very fishy. Not the salmon you expect
I’d say pick another spot for lunch

I ate at this restaurant on Saturday at 8:00pm.
The food was really good.
The service was awful. After ordering our food took over 30 minutes to arrive, and when it did, the ice cream had already melted. I tipped the waitress 10%, only because I’d feel bad not tipping at all.
The restaurant itself was very loud! It was not a pleasant environment. People were screaming and it was really hard to have a conversation with the people at my table.
Never again… Not worth it for that price

Overall the environment was very cozy!
Food was delicious but some how too sweet, i give it 3 stars because the service was okay and i didn’t like that they put the napkins and utensils after we sat down.
I had the waffle with banana and vanilla ice cream, topped with caramel and nuts. It was really good but it wasn’t a regular size waffle, it was small and not fulfilling.

Restaurant p-​a-​r-​f-​a-​i-​t! Rien de négatif à dire! Il faut ABSOLUMENT essayer le brownie à la fleur de sel qui est probablement meilleur que tout ce que vous avez goûté dans votre vie! Les crêpes sont également excellentes. Je recommande également les galettes au sarasin qui sont excellentes pour le lunch. Plus spécifiquement la complète pesto qui est succulente! Allez-​y tous vous né serez pas déçu!

Service — THIS IS NOT A DEAL BREAKER FOR THE JOINT
— No acknowledgment at the front when you walk in for at least 5 minutes
— Once served, the staff is great
Food
— All desserts came out hot and delicious
— Presentation of desserts were great
— Taste were all phenomenal
**Tip** on any brownie, top it with vanilla ice cream
Atmosphere
— On the weekend, it feels like you are in high school
— Not a deal breaker
This review would have got 5 stars if we were acknowledged faster.

Je trouve que le «Juliette et chocolat» du quartier dix 30 est le mieux et le plus propre par rapport aux 3 de montréal. De plus, il est plus facile de se stationner et c’est gratuit :)
Pour la nourriture, j’ai pris un diabolo framboise comme boisson (correct sans plus), une crêpe savoyarde (on né sentait pas beaucoup le fromage à raclette et les pommes de terre sont fades) par contre la pâte à crêpe à la farine de sarrasin était bonne, et en dessert un «trifle» (morceaux de brownies avec une sauce au chocolat noir) c’était bon :)
Leur meilleur dessert pour le moment que j’ai goûté et à conseiller: Medley fleur de sel

Autre succursale de la chaîné assez bien connue. On y trouve le menu habituel: centaine de sortes de chocolat chaud, crêpes sucrées et salées, fondue au chocolat, etc. C’est bon au goût, mais un peu cher compte tenu de ce que c’est réellement.
Les employés sont toujours hyper sympathiques et souriants, sauf que le service peu être lent parfois. Ce qui me marque chaque fois que j’y vais est que c’est tellllllllllement bruyant. Puisque cette succursale est située en plein milieu du quartier Dix30, elle est assez achalandée… et par conséquent, c’est extrêmement bruyant. Né vous y rendez pas dans l’idée de passer un moment tranquille en amoureux.
Vous y trouverez certainement votre compte si vous voulez vous sucrer le bec après votre séance de magasinage.

Meh… this place looks better than it tastes.
Came for brunch and tried the crepes. They are okay but overpriced for what you get.
The hot chocolate was too sweet for my liking.
It definitely doesn’t compare to similar chocolat places I’ve been to in Paris lol.

Loooove their white chocolate coconut brownie!
Service could have been better, it was a little slow.

Delicious desserts. Just wish they had better savory options so we could enjoy dinner before our dessert. The crepes are ok for a lunch but not a dinner.

Un peu cher, difficile à trouver au Dix30. Mais les desserts, les crêpes, le chocolat valent la peine. En hiver, un chocolat chaud est l’idéal

Always a good spot to get your sweets /​chocolate fix.
I tried many desserts on their menu and they were all delicious. I would definitely recommand their white chocolate and raspberry cheesecake, their dark chocolate raspberry mousse, and finally, their banana and strawberry crêpe. Oh! And if you’re feeling something colder, grab a dark chocolate milkshake. It’s a must.
I also had a lunch package once, but got disappointed with the soup included that reminded me Campbell’s Chunky soup. Salad and cheese crêpe were good though.
You go chocolate on this one or go home!

Gonna keep it nice and simple.
NOPE!
Walked in… kept walking no one at the counter, no one anywhere.
Finally some waiter at a table in the back gets up from eating his meal and decides to seat us.
Either ur looking for a waiter to help and they are no where to be found,
or there are two of them literally filling ur water glass at the same time.
Service was slow to non existent, the food was cold at the moment it got to the table, my girlfriend’s hot chocolate arrived cold as did my watered down espresso.
We were at a table with two extra spots next to us and the waitress seats two more strangers basically at our table. Everyone was kinda feeling awkward since we counted over 23 free tables in the place.
The actual place is very nice but the staff is clueless slow and incompetent.
The first thing we thought was the place was really nice looking but new staff and management is a must for this place to survive… which is kinda sad since it’s relatively new.
Not going back.
Cacao 70 wins my business over this place any day.

I went here for a chocolate fix and I was a little disappointed. The décor was charming but it lacked in character like the store in St. Denis.
I had the fleur de sel medley and it felt a bit off. Less orgasmic than what I remember. The saltiness of the caramel sauce did not jump at me. The servers were nicely suited with cute red themed costumes but they were slow on the uptake. This location seems to lack the vibrancy and flavour of the other store. But it is definitely better than no Juliet et Chocolat at all.

Went for a little chocolate treat tonight at the dix30 location. Service was okay but I thought it could’ve been better if the employees would have better attention on the floor… They kept talking to each other so we just sat there waiting to order.
Finally, I think the deserts we’re not as well prepared as the location on saint-​Denis street… Maybe a better manager would be a good idea.

My first time here was with my cousins. We came in here to have some sweets to satisfy our palates.
I have to say I enjoyed the atmosphere, it was warm and welcoming. The customer service was good; very accommodating. The pastries were subtly sweet (which I love) and obviously not overwhelmingly sweet like most American desserts. Overall, I can’t complain.

J’ai visité cet endroit avec ma blonde. Nous avons toujours voulu essayer ce restaurant mais nous avons été très déçu. Service médiocre.
Le restaurant est très beau et très bien décoré. Le Chocolat était excellent. Toutefois Leur service laisse à désirer. La serveuse n’avais pas le goût de nous servir. Elle nous a assigné une table sale, nous lui avons demandé 2 verre d’eau qu’elle nous a servi chaud de l’évier sans glacé n’y rien. Nous n’avons pas oser de lui demander d’autres eaux puisque j’avais l’air vraiment de la déranger. Nous avons entendu un bon 20 minutes avant qu’un serveur vienne nous voir, il a décidé de venir nous voir quand on était sur le point de partir. On a eu un autre service douteux par ce serveur qui aimait mieux parler avec tout ses collègues …
Bref, pour tout cela nous avons décidé que nous né retournons pas. Trop cher pour le service.

One of the best chocolate experience! Vous devez vous arrêtez à cet endroit!

I came to this café 3 times before writing this review. I cannot tell you how excited I was that a Juliette et Chocolate was opening in my hood. I really, REALLY wanted to write a good review, but I am afraid, after giving it 3 tries, I simply cannot. I’ve broken up my review by visit, the final being the «nail in the coffin.»
Visit 1: Ordered two brownies. They were pretty tasty, but my friend said that they didn’t heat the brownies like they do in Montréal. The bill took a good 45 minutes to get to us once we asked for it.
Visit 2: Ordered hot chocolate. It was thick and delicious, but it was lukewarm for me and my friend. My friend (a different one) was disappointed because she said the Montréal one served the hot chocolate HOT. Service was slow, as was how long it took for us to receive our order and bill.
Visit 3: Ordered some round chocolates (holy cow, they are 4 $ each!!!). I took them home as a gift for my mother. They were terribly disappointing. I’ve made chocolate by myself before and have an inkling of what it should taste like. The chocolate crumbled into your mouth; it did not melt. The consistency was chalky and there was far too much sugar in the chocolate. The peanut-​coated one had expired peanuts on it (there was a rancid odour and taste to them). Now, I’m not one to complain about cost but the pricing was unjustifiably bad because of the poor quality of the product. I paid a good 22 $ for a box of 5 sugary, crumbly «chocolates». To be honest, I feel like this establishment ought to be ashamed to call itself a chocolate shop after eating chocolates like those.
I will not go back unless one of my friends convinces me to go back, which is an unfortunate possibility… (sigh)

Delicious quality chocolate desserts in a trendy and inviting setting.
I’ve visited 2 other Juliette and Chocolat locations in Montréal which are more or less the same. They’re always busy, especially in the evening, expect a line up.
I visited this Dix 30 location on a Friday evening with my cousin, had no problem being served — there were many available spots but we were seated in the same corner as all the big groups which prooved to be quite noisy…
The menu is grand, intimidating if it’s your first time. There’s an assortment of hot chocolate drinks, where you can choose the percentage of cocoa, milk, cream as well as cocktail concoctions with cream liqueurs.
I ordered a white chocolate and raspberry couli smoothie as I was in the mood for something cooling in this overheated environment.
With that, I got a crêpe with semi sweet dark chocolate, strawberries and bananas, fool proof choice. They let you pick the type of chocolate — a step up from other crêpe places that just spread that processed nutella.
Everything is rich and decadent. I’ve previously tried their sundae and brownie desserts which are equally satisfying.
Wait staff was particularly attentive, she made sure to give us time and check up on us when we were eyeing the menu, came several times to refill our glasses of water and when she noticed my cousin and I were having good conversation, she did not interrupt us for the bill nor chase us out.
We spent nearly 2 hours there, chatting and catching up on lost time — unfortunately the longer we stayed, the more people starting coming in and it became very loud. Maybe not the best place to have a conversation on a friday evening, but food is delicious, I definitely understand why this place is always packed.
Only drawback is the price, for my smoothie and my crêpe, walked out of there with a 15 dollar bill + tip.

6 janvier 2013
Retour chez Juliette et Chocolat. La dernière fois c’était pour des chocolats au comptoir. C’était très bien, les chocolats sont extraordinaires (5 ÉTOILES) mais comme ils ont voulu allier le concept service-​resto et chocolaterie-​pâtisserie, ils ont oublié de maîtriser les deux côtés. La succursale est superbement décorée dans un look très actuel, nouveau-​post-​industriel, ouverte depuis le 7 décembre 2012, ils né font pas sur place les confections. C’est une usine, à l’extérieur, qui prépare le tout et qui transforme le chocolat initialement pour approvisionner les boutiques. Ils préparent, sur place, seulement les produits finaux destinés au concept resto ou les confections pour la partie pâtisserie.
J’ai pris, une galette de sarrasin savoyarde accompagnée d’une simple salade. Rien de particulier mais bon. Comme dessert, je les teste avec les profiteroles, simples pâtes à choux farcies à diverses sortes de crèmes glacées et décorées de chocolat et caramel. Très bonnes encore mais tout réside dans le service et la durée du service. Au début on se demande si c’est une question de clientèle trop abondante. Mais non. La boutique n’était pleine qu’à moitié avec un flux constant de circulation «in vs out». On vous demande 2 FOIS, par 2 PERSONNES DIFFÉRENTES, LA MÊME CHOSE ! Franchement ! On prend beaucoup de temps pour vous servir. C’est long 10 – 12 minutes pour des profiteroles !!! Je suis sorti de là après environ 1 heure. J’avais mangé une galette, une petite salade et 3 profiteroles. Oh !
C’est nettement en bas de mes attentes pour une deuxième visite. Le concept resto OBLIGE à avoir la cadence et l’organisation d’un café, sinon, on passé à côté de la cible COMPLÈTEMENT. On en sort avec 3 profiteroles à 5,99 $. La galette Savoyarde à 13,99 $ était assez impressionnante question grosseur. On est loin de la simple collation.
Conclusion: on y retourne pour le concept chocolaterie-​pour emporter.
January 6^th 2013
Returning at Juliette et Chocolat. Last time, I tried the chocolaterie concept at the counter. It was very nice, the chocolates were A1 (5 STARS) but they tried to link two concepts without mastering both of them. The place has been decorated in an actual look, new-​post-​industrial, opened since 7^th of december 2012, they don’t prepare the confections on site. A dedicated outside plant is doing all the work. They only distribute and re-​prepare what is needed for the resto part.
I chose a buckwheat galette Savoyarde style served with a simple small salad. Nothing incredible in terms of taste. As a dessert, I test them with profiteroles, simple choux pastry stuffed with diverse ice cream flavors and decorated with caramel and chocolate. It was good but everything resides in the service of the order and its length. At first you ask yourself if it’s a client number reason. No. The place was half full and the «in and out» ration was constant. They ask you TWICE THE SAME THING by TWO DIFFERENT PEOPLE ! Come on people ! They take too long to serve you. 10 – 12 minutes for 3 profiteroles, it’s too much !!! It took 1 hour to complete de meal which was ment to be a snack. I only ate a galette, a small salad and 3 profiteroles.
For a second visit it’s subpar. The resto concept IMPLICATES a coffee place tempo otherwise you miss the shot COMPLETELY. You get out of it 3 profiteroles for 5,99 $ and a large buckwheat galette Savoyarde for 13,99 $, it’s for a snack, bring your apetite.
In conclusion: return for the chocolaterie concept as takeout.

All you chocophiles, hold your breath: Juliette & Chocolat has finally decided to open a location on the south shore!
I was so incredibly happy when I stumbled upon the Café/​Boutique in the middle of the new «Square Dix 30»! The sitting area is quite large, and MUCH less crowded than the Montréal locations, which is a huge plus. Given that J&C is a chain, the desserts obviously live up to the expectations. This time, I decided to go with the chocolate fondue duo, and went with Milk and Very Dark chocolates. Mouth watering, scrumptious, delicious!
Will definitely be back!