It’s Friday at 5pm and I walk in to order a family pack and they tell me it is 15 minutes to wait for chicken. What!!! Your name is Popeyes Chicken and Biscuits and you don’t have chicken ready? But fine… I can’t expect them to know I was coming in for a family meal on a Friday evening so I wait. 15 minutes turns into 20 minutes. I have to hear all about the plans that each employee has for the weekend and who went skiing at Blue Mountain for Family Day. Oh and the young lady with the head scarf… She can’t ski, so don’t invite her to go because she ‘falls so much!’ Anyways, I get my darn chicken and get home. Shower and set the table so my family can eat. My husband opens the packages looking for the biscuits because my daughter is bawling her head off for some darn crack biscuits and surprise surprise… No biscuits. So I had to wait on chicken, I get no biscuits but they did give me their version of poutine which looked like someone already ate it and threw it back up in the container. The service here is terrible. I only go back because it is the closest one and my child needs biscuits once a month or she turns into the Hulk ‘Hulk Smash!’ #nojoke. Management needs to step up and fix the issues because they are starting to ruin the overall brand. The rolling eyes from the customers and they still want to talk personal thing while forgetting to put in the biscuits and then giving me barf look alike as a replacement all because they don’t pay attention! #gotoMaryBrownsinstead
Anisha A.
Place rating: 1 Brampton, Canada
Today I bought food from the location in the mall i have to say that I am very disappointed when I got home with the food there was a hair fried together with t chicken i took it back to them and the manager did care.
I. M.
Place rating: 2 Brampton, Canada
What is the point of a fast food joint having a website that does not include prices? Oh, I know… that way you don’t realize what a rip-off it is, until it’s too late. This chicken is perfectly fine, but they are expecting you to pay restaurant prices for fast food. I would never, ever eat there again, unless I was in the States where the cost is not as absurd.
Caitlin B.
Place rating: 1 Brampton, Canada
I’m a pescetarian so I ordered the fish sandwich as I’ve done many times before and I was so hungry I just bit into it and I looked at it as I pulled away and noticed it definitely was not fish… They had given me a chicken sandwich… So check your order before you just shove it in your mouth, blinded by hunger, like I did.
Tina N.
Place rating: 5 Brampton, Canada
I came here with my brother, staving. We came in around noon so there was a slight lunch rush. The cashier was friendly and was able to all questions during my order. Including if I wanted mild or spicy, which generally I would have to request at other Popeyes. Tables were kept clean. I got the two piece combo with coleslaw. So tasty and definitely satisfied my craving. Chicken was hot and juicy, biscuit was warm and awesome. The chicken wasn’t as spicy as I thought it would be though.
Ahmad A.
Place rating: 4 Brampton, Canada
As soon as you enter the store u get a delicious smell of fried chicken. The food is very delicious and customer service is great. They have daily specials which I love but my favorite is Wednesday because they have there chicken burger for less then $ 5 and with only a $ 1.25 drink and frise added it’s something reach over too. I do have one problem, the chicken is really gressey, I think they should have something to obsorve the oil.
Kenneth C.
Place rating: 3 Caledon, Canada
Chicken tasted hot fresh Biscuits were prefect n hot Butterfly shrimp were not butterflied Gravy was watery Mash potatoes were served ¾ of container. Wait time at 4pm on sat was 20 mins. Asked cashier for napkins and she turned around to face kitchen n ignore customers Manager hiding in kitchen. Was aware of customers waiting in front but didn’t understand sense of urgency for speed of service.
Bilal S.
Place rating: 5 Mississauga, Canada
I came here at an odd day to have some fried juicy chicken. The area is nice and plenty of seats, the staff was quick to order and served fresh off the fryer. The staff was good to let us know when our strips were ready. Its a good location to go and enjoy some Louisiana’s Chicken!
Geoff B.
Place rating: 4 Brampton, Canada
I came here the other day to try the waffle chicken. It was chicken battered in waffle batter and fried. I must say it was really good. I think it may be a limited time promotion so I recommend trying it while it’s around. This location is very busy around dinner time so be prepared for a wait.
Hina Q.
Place rating: 4 Toronto, Canada
I enjoy having Popeyes, it is one of my favorite fast food places. My regular order is the spicy chicken sandwich. They have better biscuits than any other place I know, although you do have to have it while its warm. This location is fairly busy, since its on a major intersection and close to the mall. So be mindful of a longer wait time. Although its completely worth the wait, and nothing out of the ordinary. Its good to sit and eat there they have a larger sitting area than most locations, or great for take out also.