Ajax Pet Care Centre

After trying two boarding places and also a home pet sitter, this is the only place that treats our Venus as their own, like she is part of the family! Her behavior has improved so much! And she always magically comes out clean and shiny, better than when she went in! The girls are great, and always greet her by name! We are going on a two week trip soon, so will be leaving our Venus with them with no concerns at all… what a relief! Thanks girls, we are so glad we found Ajax Pet Care, and we appreciate all that you do!

Not a great place. For one, it is not at all clean. From the moment you walk in, there is either an overwhelming smell of urine, or bleach mixed with urine. Whether you leave your pet there for one day at daycare or for boarding, they will be returned to you reeking of urine, and gritty with dirt. Dirt I can deal with. Urine, no way. You will not want to touch your dog after a stay here. I know some dogs like to roll around in all sorts of things, but I had more than one dog here (one of which did not like to roll around) and they both reeked upon pickup. I also knew 3 other pet owners who had similar experiences. I chalked it up originally to standard «kennel smell» but have since taken my dogs to several other «free play» kennels and non-​free play kennels– they’ve never smelled the way they did at Ajax.
The worst thing though– my dog was seriously injured while in the care of the Ajax Pet Centre. I was told my dog was in a fight with another dog, and had started the fight. However, both the vet and the surgeon who cared for my dog advised that the wounds inflicted indicate my dog was in a defensive position (bitten on the inside of the rear leg). The other clue that my dog was not the aggressor was that there was no bleeding or inflammation around his mouth or gums, indicating that my dog had not bitten anything. These two observations were made independently by both the vet and the surgeon.
Unlike other petcare centres, Ajax does not provide «doggy-​cams» for you to observe your dogs, or to witness the care they receive. I’d think twice before taking your four-​legged friends here.

Super nice staff and my dog really liked it! They provide cage free doggy day care and overnight care for dogs and cats, the lady also runs a rescue out of the place which shows that she really cares for animals and this is not just a business for them.
I toured the entire place before and they offer a free trial which I took them up on. The place is not fancy by any means… but hey… I don’t think my dog really cared. It was clean, smells overwhelmingly of doggy and has a really nice outdoor area, one for big dogs another for smaller dogs.
This is a great option if you are looking for pet boarding where your pet can mingle with other dogs, run freely outside for at least part of the day and is’nt too expensive.