As far as Coles goes, this is a gooden. I do my weekly shopping here and they always have everything I am after, and the isles have a logical order. It’s also clean compared to other supermarkets in the area, and their fruit and veg is more affordable than Woolies in Dog Swamp. Sometimes on a Saturday you’ll get hit with massive lines at all the tills but that’s life.
Just A.
Place rating: 1 Perth, Australia
Once again I have just had a whopping $ 25.75 refunded to me due to products that scanned higher than the shelf price. As per my review for Woolworths, Coles are just as notorious for overcharging at the scanner. The one thing that really cheeses me off about Coles, though, is that the stores I go to are all guilty of placing the wrong product above the sale ticket. So when you challenge them on the price in some instances, you are actually incorrect as they have [deliberately?] misticketed the shelves. [It happens far too often for it to be a genuine mistake]. The other thing they do that you need to be aware of is they will advertise a sale price on a product, but only offer that sale on a selection of the range. For example, Leggo’s make about 7 varieties of pasta sauce and Coles might advertise a special on «Leggo’s pasta sauce». But when you get there, the tickets are actually only for two or three of the range, not across the range. So if you pick one that isn’t specified on the sale ticket(that often sits underneath all of the range, including the product you have selected) you will neither get the sale price, nor the item for free as it has not technically scanned incorrectly when you are charged the correct price for a product that is not included in the sale. So today I purchased a 2kg Omo washing powder advertised by a ticket on the shelf below the product as half price. It scanned at $ 22. A pair of latex gloves I selected for being labelled as costing $ 2.97 scanned up at $ 3.75. When I went back to check the washing powder, sure enough, I was the victim of the product misplacement strategy. The particular Omo product I had chosen was not part of the half price sale. However, it had still scanned higher, with the ticketed price(once I found where it should have been stocked on the shelf) displaying as $ 20.40. That’s a freebie, thanks very much. The gloves were a no brainer. Also free. Note that I have also caught them out by a matter of two or three cents. This still qualifies, whether they round up or down. Don’t listen to any excuses that may be offered. If it scans higher, you get it for free. No ifs or buts. So, when in Coles and selecting a sale product, it pays to ensure the product you select above the sale ticket is actually the same as the one listed on the sale ticket. And if you can remember your individual prices, check them off when your receipt prints out to ensure you have not been overcharged. This is a public service announcement. You’re welcome.
Tamara C.
Place rating: 4 Perth, Australia
It is always a headache when deciding on Woolworthes and Coles in the same shopping complex. Normally I go for a default Woolies shop however, this time I thought I’d give Coles a go. I was surprised by the fact I liked Coles better than Woolworthes in this scenario. I tend to get angry in grocery shops when I want to know how much something is going to be each rather than kg(pathetic I know) and it seems Coles doesn’t do this as much as the Woolies in the same complex. So if you are curious about my dogswamp shopping centre pick of the big supermarkets(although I’m sure you probably are not) it is Coles. I must admit though, I was not as lucky in the carpark as a car full of strange people kept talking to me and wanting to add me on facebook. How odd.