Commonwealth Bank

These guys know that «going to the bank» can be a complete chore. That’s why they pretty much dedicate their jobs to be the absolute most friendly and happy bankers you’ll ever experience.
Every time I go there, the bank tellers ask me how my date went while processing my money. Quick, efficient, and the friendly conversation didn’t delay me at all. Do the employees at Commonwealth Bank go through a social etiquette course in their training or something? From the excellent phone conversations to the well-​groomed and friendly tellers, I’m starting to think that there’s a giant conspiracy — Commonwealth Bank overloads their customers with kindness so we will flock to them instead of shitty banks such as Westpac.
As a former Westpac-​customer turned Commonwealth, it’s working.
Essentially, be prepared for ultra-​friendly service. Maybe going to the bank doesn’t need to be such a huge chore after all!
BONUS:
~ This branch is located at Kew Junction, so you can stop somewhere for a snack or a coffee as well.

I hate the bank. All they do is tell me how little money I have and how much money I owe. However sometimes some friendly customer service is all you need to pep up your day and completely transform your thoughts on a company.
The guys that work behind the counter at the Kew branch are so lovely that I want to take them out for a beer and be their besties. They are always happy, friendly and have, on more than one occasion, gone above and beyond what I required.
Good work team!