10⁄10 Food is always amazing. They’re the only place that I know of that has wholemeal bases. Delivery is always really fast. Great price for great food, especially as a VIPP member. Have been treated well as a regular.
Raif O.
Place rating: 2 Castle Hill, Australia
Good pizza and at that price you expect it also comes with a good customer service but our experience was not good. Checking their Facebook and finding many people complain about the customer service, i concluded it is their way. Online order system sucks, when it fails they still charge your credit card and no refund they say next time you order you get credit but you are given no record, you have to remember and ask. When online system failed we ordered same over the phone without knowing our credit card was charged. We did remember when two charge entries in the credit card statement and spent half an hour and talking to several people they are«convinced» to accept. I ordered the same items as failed order to avoid any confusion and when I went to pickup the attitude in store was like they are giving us free pizza. By the way charge they were not refunding and holding was $ 90. Last time order despite their pizza is good.
Glynis M.
Place rating: 4 Baulkham Hills, Australia
There are 100 Crust stores around the world, a lot of them in Sydney and this year is their 10th anniversary so congratulations are in order. The Castle Hill store makes wonderfully tasty gourmet pizzas, salads and side dishes. They also make a form of pizza pie that are full of topping rather than having a flat pizza with topping: one is an olive tapenade and the other is Italian Sausage. Both of them are delicious and one will feed four people or my son!(he eats for four). The traditional pizza can be made as a traditional flavour combination or the more exotc gourmet pizzas. We often get one of each. You can sit and enjoy your pizza there as they have a seating in the window but generally they deliver or you can pick your pizza up. Being above Castle Mall, there is plenty of parking and their opening hours are extremely long. They have a very wide delivery area.