Jack In the Box

I have never had such a bad experience at a jack in the box like I did on feb.3 2016. I went to the drive thru and ordered food. got my food and drove all the way home. When I got home I found my order was wrong. When I went all the way back to jack in the box and told c them my order was wrong I was told next time I need to pay better attention to my order next time cause sour dough jack sounds just like jumbo jack

*** Pit stop review (Yucca Valley) ***
This location is perfect right off of the main strip on 29 Palms Hwy. This makes for a nice place to pull over to take a break and quickly resume trekking. Here’s what made them stand out. Evidently there was some kind of a power outage in the area. As a result of the power outage there were a whole lot of customers lining up here. There were a lot of street lights not working and a number of fast food places closed.
Even under pressure with a huge line in the morning the employees were still smiling and working hard to clear the queue! I heard people complaining that it was taking so long. To me it seemed that they were handling things well given the situation. I got my food quickly and went my way.
Here are some things I liked…
* Easy access right off of the main road.
* Nicely newly renovated.
* Unusually friendly staff. Something about small towns seem to make people unusually friendly :-)
* Forgot to mention very nice large pull through parking spaces open everywhere!
Food = good (as expected)
Seating area = very clean
Service = very friendly
Restroom = average

Please note, I’m posting this as we are still on the road, so I ask you to forgive my lack of structure. I promise to fix it later.
This is the worst place I have ever been. They did plenty of drive through orders in the 22 minutes it took for me to get my food. As for my parents who ordered right after me, another 2 minutes went by and they hadn’t even started making their sandwiches! Angelica, the manager, walked away mid asking for those sandwiches to make them, didn’t even say I’m going to make them right now for you. My parents also ordered a large smoothie, were charged for a regular (not a big deal), and then told they were out. In the mêlée of trying to get the sandwiches we found out that yes they did have the smoothie mix. By then we had already fixed the drink issue by ordering something else and got the difference back, so they did get their strawberry smoothie for free. As for my order, I gave it back and got a refund. I was so angered by their lack of customer service, and lack of caring that customers were waiting for over 20 minutes at a fast food restaurant, that I wanted nothing to do with their food. I’m sure she would have refunded my money and let me keep the food, but that just wouldn’t make up for her «oh well» attitude.
Icing on the cake, we got in the car and drove away only to find out my dad’s sandwich wasn’t right, and even had a good size piece of eggshell in it.

Simple, just don’t do it! Night time crew are a bunch of idiots! Stay home, though maybe prison food would be better even?

This place was once stellar when it was a corporate restaurant. The food quality, cleanliness, and service have all taken a nose dive since being taken over by the Franchisee. George was a great manager, worth the money! The cutting cost has really hurt this place.

Stopped here for drinks and a restroom break. Their fries, both regular and curly, suck. :(

I haven’t been to one for so long and wanted to treat my daughter and granddaughter. I ordered one of each of the taco flavors. I only received two of the three ordered. I don’t recommend the nachos tacos as it was not real tasty. The bacon taco was very good and pretty big size. My granddaughter got the chicken tenders and they came out hot and fresh. Love onion rings and ordered it as a side. They had a lot of breading and very dry! I wish I could review the original flavor taco but not in the cards today.

1. Lady making my food also rang me up. Never wore gloves nor washed her hands between custumers.
2. Gave me the wrong order then said to me «well thats what you ordered». And did not fix it.
3. Charged my card twice.
Note: great place to work if your a meth head