Heritage Hills Golf Resort & Conference Center

the food is great and the entire property has golf, minature golf, snow tubing, and has a couple restaurants and a bar. great place to have fun with kids during the day and friends in the evening.

We started a tradition of dining at HHGR for Thanksgiving. It has been 4 yrs., and we have been highly impressed. Stephanie took care of our reservations in advance as she has in previous years. She makes every effort to place us in the Oak restaurant which, is our preference. Janeen was our server and anticipated our every need. The young lady who seated us was also very courteous and helpful. The food was delicious. Cider enhanced Salmon, Ham with the optional cherry sauce, Turkey and Pork, Buttermilk Chicken, an Omelette bar, Cream of Crab Soup, Pumpkin Soup, Poached Shrimp Salad Sliders, Scalloped Potatoes with Leeks, assorted desserts and so much more. If I’ve made you hungry, HHGR has a Brunch on Mother’s Day and Easter. See You There!!!- Tim and Barb

Attended a golf tournament this past summer. I was blown away at the amount of activities for the whole family. I live in Harrisburg about 40 minutes from York and I have never heard of this wonderful resort. Had I known I would have come down more often. The course was prestige, the club house is beautiful, all the employees were so friendly. I enjoyed the hotel room being so super close.
I wish I had known what a great place this is for children, I would have brought the family. They need to spread the word to harrisburg parents ! It’s the best weekend family get away.

Everyone has a different experience and usually someone only writes a bad review when ONE bad thing happened that ruined their entire stay. I had multiple bad experiences that almost ruined my weekend.
I was brought to Heritage Hills for my cousins wedding (the wedding was offsite, whew!). To say the least, I should have stayed at the Holiday Inn. It was cheaper and family there said it was nice, staff was pleasant, and good bang for their buck. Heritage Hills did not check any of those boxes.
My first issue was my experience with housekeeping. Never in my life (I work with hotels for my job), have i received a sheet of paper under my door to let me know that I was being passed up for housekeeping at 10:30am and if I wanted my room refreshed I would need to go to the front desk. Beyond the mere fact that there were spelling errors and whole words missing from this sheet of paper, I had to go to the front desk twice to get my room refreshed. I also don’t understand how the housekeeping staff wouldn’t come back around after their one stop. I was shocked to be honest. It was a Saturday, I have the right to sleep in and I needed to get ready for the wedding. I was out of the room by 1:30pm, still a reasonable hour for housekeeping staff to be onsite. After the ceremony, our room still had not been touched. Not sure how their system works, but if you want a clean room, don’t go there.
Second issue was the staff. I can count on one hand (4 staff people) that were actually pleasant. I dined, drank, and spent a good portion of my time at the resort and every staff person I encountered, it was like I was bothering them and they would like it if I just left. They were rude and their general demeanor towards hotel guests was filled with attitude and distaste for us. 2 bartenders Friday night at Knickers Pub and the 2 waitresses on Sunday morning for brunch were absolutely delightful. Front desk, wait staff, Saturday afternoon bartender, and managers were overall rude. I can understand why staff think it is okay to be rude, if they see their managers being rude. Also, for lunch, waiters should stop flirting with the hostesses and actually pay attention to their tables.
Overall, I have to say my stay at Heritage Hills was extremely disappointing. For $ 179 a night, I expected better service and overall a better stay. Add a musty smell and feeling to the hotel and it just isn’t enjoyable. I am so happy the wedding wasn’t their because I can’t even imagine what that would have been like. I had a great weekend because I was able to enjoy my family but Heritage Hills clouded my weekend with being terrible.

Let me start with i go their to every holiday and the food is really good, now onto the bad, i made reservations for mothers day brunch got a call back a week later saying that they can’t seat us till 4:00 pm, who eats brunch at 4:00 pm? Then they go on to tell me that they have been booked for a week when i called 2 weeks prior. Not the way anyone should do business, pretty much told me tuff luck and sorry but can’t help you. my family has spent almost every holiday their for the past 5 years and now no deal. I went and called holiday inn at west manchester got rite in and food is probably better anyway Altland house is incharge of their catering now .Bye bye HERITAGE !

Pertaining only to miniature golf: worst miniature golf ever.
1. So boring! Not a single fun obstacle. We took our 8-​year-​old niece and she was really disappointed. The vast majority of the holes were par 2.
2. Broken lights, sticks on the course… It looked like there had been no maintenance done since the snow melted.
3. The last hole is the one with the flashing light if you get the ball in the little box inside the cage. For kicks, we threw a ball in, and the light didn’t go off. It’s not like we would have bothered playing a free game anyway.
We paid $ 17 for this. Totally unacceptable.

we just stayed here this weekend room was great king size bed giant hot tub with a bar and tv in both rooms giant bathroom with a great view of all the sledding hills and ice skating right out back you can park and everything is right there the food in knickers pub was great we had burgers risotto soup and dessert… loved our whole mim vacation will be back next year

I only came here for Snowtubing and drinks/​apps — I can’t say I was impressed with much but I can see the appeal of the place. There’s restaurant/​bar conveniently located right next to a golf course.
The snowtubing — this was fun. There were a lot of little rascals running around to try to get back in line snowtube first — they were well-​behaved with an occasional scuffle here and there.
The chocolate bar inside for powdered cocoa mix and toppings. The toppings were well worth the extra 50 cents (totaling 2.50 $) where it included whipped cream, sprinkles, marshmallows, and the other works.
The bar was also decent. I got the Hot Toddy and it sure warmed me up quickly. The nachos were okay. There was nothing outstanding about the drink nor the food. It just was.

I was very impressed with their snow tube and ice skating operations during the winter months. A little pricey, but hey, you can’t do these activities everywhere. Their facilities were well maintained and their staff was friendly. Great first date idea!

I was try to order a whirlpool king room. They told me there is only two queen bed whirlpool room. So I said ok. But when I get there they just give me a normal two queen because they were full. But they did not tell me before. I was excepting to have a romantic anniversary with my boyfriend in a room with a hot tub and Enjoy the golf. But now we drive three hours just for a normal room and ruined our whole mood. I really do not like this hotel and the service is no goof at all. Hate it!!!

I great place to end the day with a group of co workers. Decent food, good service. Food could have more favor but not bad for the price.

I think I’d much rather stay in a Hampton inn. Let me start by saying the staff is very nice.
When I checked in the staff seemed overwhelmed. I was with a large group of people from a meeting and we all checked in at once so that is probably the main reason they were overwhelmed.
I got to my room and its pretty standard for a hotel, I just didn’t feel that they have the same cleaning regimen than at chain hotels. The toilet wasn’t all the way flushed and I found a couple long blonde curly hairs around the room. They also have the toiletries in these wide mouth mini jars which I found odd and the metal lid of one was corroded a bit which made me think maybe they refilled them? I don’t really want to know
The breakfast wasn’t great, and lacked healthy options. We had a dinner buffet and lunch buffet as well and both those were pretty good.
When I tried to use the fitness room I found that they didn’t have an elliptical, only a treadmill and some weight machines. That was fine even though I dislike treadmills, so I jumped on. As I was putting my earphones in, I realized the water cooler had an out of order sign. Sigh. Going to be a rough workout. I hit the QuickStart button on the treadmill, and nothing. It just flashed a message «lube belt». Ok so no workout.
All in all, the hotel worked for what we needed it for. A conference center with a restaurant and rooms for people to stay in. I wouldn’t come running back though, since chain hotels have set a standard this one hasn’t quite reached for me.

Friendly staff. Clean rooms. Rates are comparative with other hotels. We stay here each year when we go snow tubing and have enjoyed every year.

Played this course 10÷20÷12, this course is over priced. The amenities that this course has for the price is a complete joke. My master bedroom is bigger than the practice putting green, and the driving range doubles as a snow tube hill in the winter. Greens were different from one to the next as far as speeds go and were not in the best of shape. Will not be visiting again.

This place is HORRIBLE!!! My friend had her wedding party stay there and during check in time they had one person at the desk so the line was out the door. Then when I finally got to my room I realized they screwed up my reservation (I was supposed to have a jacuzzi room). They didn’t even care that was upset, it was really terrible customer service!
The room itself was damp and cold and the therm. didn’t do anything, I think it was just there for show. The pillows were a joke, they were those tiny pillows that should just be for decoration.
Then a couple days later I realized that the hotel actually charged me twice and overdrew my account. When I called the hotel they just basically said I was a lier so now I have to get my bank involved!
If you are in this area for whatever reason find somewhere else to stay!!!

I took my boyfriend here last weekend for his birthday to the restaurant. The food was very good, but the service was HORRIBLE! The server kept dropping things, looking around at other tables when she was talking to us and actually sneezed in her hands after serving us our salads!
When I went to the hostess to tell her that our gift certificate was not taken off the bill and our bad waitress never came back to our table, she and the bartender actually gave me attitude!
Never Again Will We Be Back! You’d get better, friendlier service at a Waffle House~

Last JULY ’10 I chose my wedding date (august ’11) according to the availability of the masters suite at Heritage Hills. This is where I want my guests to stay and where I want to come celebrate after our reception. We tried to hold a block of 50 rooms. We are having people from Europe, Canada and all over this country travel to York, PA for our wedding. The majority of our guests will need a place to stay. They would only give us a block of 23 rooms. That is the policy. Fair enough. We sent our invitations out early to ensure we covered our bases helping our guests arrange travel. The end of May a friend of mine tried to book her room and they said the ENTIRE hotel was booked. We filled our block of 23 and no one called to tell us. The bridal party wasn’t entirely booked. Maybe that was my fault, but there are still LOADS of guests that will not fit.
I am really discouraged. They really ruined what my ideal day would have been like. I will not let them get me down, obviously, we will bring the party to what ever hotel we end up staying in, in the end it doesn’t matter. Our wedding day will be brilliant. But Heritage Hills is a place my family will never give business to again. Did I mention that my sister is getting married in October? Same deal. Huge wedding. 2 weddings that will not be giving Heritage Hills our business. The worst part of all of this? They don’t care. They will probably fill the hotel any way. It’s just upsetting that they don’t care enough to accommodate a wedding. Its a resort. A resort. HA! They don’t know the first thing about service.
I’d be very careful if I were a bride. I am not writing this to bash the hotel, though it feels great to vent. I am writing to warn people if you have an important event, like your wedding day… do yourself a favor. Run!

STAY AWAY.
This place does not know the first thing about service. Very snobby management.
We have 2 weddings for our family of 300+ guests and we chose this hotel. They would not block out more than 20 or so rooms at a time even though we were willing to put down a deposit (most people are out of towners who will stay here). We needed a 100 rooms.
Once the initial block of 20 was filled, the hotel didn’t even care to call us and let us know. And they booked at least 1 or 2 other weddings so the whole place is full.
Needless to say the guaranteed 200+ rooms they were going to have filled will now be moving to the Marriott down the road — they have been very helpful and the place is brand spanking new. They have a fire a pit and we have been told it is our to relax around after the wedding. Can’t wait.
Heritage has lost 2 big weddings and any other remnant business from all our families going forward.

Room: Modern — comfortable beds — large flatscreen tv — pillows were too soft for my liking (everyone’s different anyway). Very small bathroom with a cheap shower, but nice shampoo and soap. Most of the room was very clean except the remote was greasy (eww!)
I was there for a golf fundraiser, and as far as golf goes it was a very well maintained course — I would definitely play there again. The golf carts are top-​of-​the-​line, equipped with GPS units, ball and club and shoe cleaners, etc.
The staff was beyond friendly. From the room service to the front desk to the staff of the on-​site restaurant. I loved how you could order lunch after the front 9 and they will bring it out to you wherever you happen to be on the course.

The Inn at Heritage Hills is pretty nice. The rooms aren’t huge, but had lots of amenities. My room had two Queen beds, a microwave, a dorm fridge, granite countertops, a nice flatscreen TV, the bathroom was okay, but barely big enough for one person. Some of the rooms are called «Suites» such as the Nicklaus Suite, but we figured out they are just the same rooms as everybody else’s! Kelly at the front desk fixed my botched reservation with the utmost professional courtesy. She also kindly gave me directions to a nearby Starbucks and swapped out my keycard when my cell phone de-​magnetized it. Kudos, Kelly!
If you’re staying at Heritage Hills most likely you’re either playing Golf, or your husband is; so you won’t be spending much time in your room anyway. I dug the alarm clock that had relaxing sounds like the surf, birds and a babbling brook. I actually left the chirping birds on all the time. I’m sure my housekeepers thought I was crazy! But I liked coming into an empty room that sounded like a Zoo Aviary.
There’s not much to do in York, PA, but a couple things to do at the Inn at Heritage Hills. There are a couple different restaurants and a bar. The Golfing looked amazing. I wish I golfed a lick. I guess there’s mini-​golf for the kids and the golf-​phobic like myself. Then there’s the spa.
The Serenity Spa offers loads of pampering services, some conventional some adventurous! You can get a style and trim in their salon, a mani-​pedi, Deep Tissue Massage, Hot Stone Massage, or get a little daring and go for the Honey and Sugar scrubs. The menu of scrubs looked good enough to eat! Rawr! I opted for the Deluxe Reflexology foot massage. My appointment with Sheila was just what I needed after a day of traveling. She was nice, professional, and informative when I asked which pressure points corresponded to what. When I got quiet (because it was very relaxing) she checked in with me to see how I was doing. The Deluxe also focused on neck, scalp and shoulders and wow, she’s got magic hands! The staff at the spa were so accommodating and nice I highly recommend it!
If you live nearby I could see coming to Heritage Hills for a couple’s or family weekend once in a while.