Classic Event Concierge, LLC

I organized a 3 day birthday bash for my boss with 100 guests and hired Tim and his team at Classic Event Concierge to help run it from beginning to end (Friday night through Sunday afternoon). Tim runs a tight ship, and we were very satisfied with the overall performance of the bartenders, waiters and captains. They immediately took the pressure off us when they arrived and took lead. They required no supervision whatsoever, in contrary, they made us feel relaxed and able to enjoy the weekend. Everyone was helpful, very friendly, communicated effectively, and liaised well with the kitchen staff. The only caveat was that for the (very early) breakfast Saturday the staff ran late. We made do, but I recommend double confirming the teams arrival the night before. All in all, we were so happy to have them at our event, and I would definitely hire them again.

I hired Tim and CEC for a small family event and at first all went well. Over a month before my small family event, I posted to GigSalad and quickly got a detailed bid from Tim. We spoke on the phone and agreed on our terms and Tim emailed me a contract, which I signed. He quickly sent a deposit request and I submitted a deposit within the hour. Then, three days before the event, Tim emailed me to tell me he could not find staff for it and had to cancel on me. CEC left me out to dry. Accepting a deposit before staffing is confirmed is no way to run a business. I found Tim and CEC to be irresponsible, hence the one star.

We hired Tim and his staff for a resident event here at 101 Park Place. Dave the bar tender they sent was very professional and dressed to impress! He was courteous and friendly to all of our residents and everyone seemed to have a great time. I would definitely use their services again and recommend them to other properties.

We hired Classic Events Concierge (CEC) to staff our wedding held in the Hudson Valley of New York in August of 2014. While most of their staff performed fine, some of their employees were incompetent in a way that cost us additional money and which lessened the enjoyment of our guests. Classic Events Concierge’s owner Tim refused to stand by their work and essentially told us «tough luck» when we brought up the issue of their incompetent employees. Because of this issue and their response to it (detailed below), we cannot recommend CEC.
The issues originated with the bartender CEC provided for our event who, in our opinion, was clearly incompetent. The bartender and Tim couldn’t work the tap system we had (a simplistic system that is very common and is basic bar tending knowledge), despite assurance beforehand they did know how to use it. The couldn’t figure out how to get the gas to work correctly — one of our beers was coming out completely flat while the other was coming out as nothing but foam. We had the system checked the preceding day and there were no issues with it. Midway though the reception Tim told us we ran out of beer, necessitating one of the groomsmen and the godfather of the bridge having to run out mid-​reception and spend over $ 100 on extra bottles and cans of beer. When we cleaned up the next morning we found that one of the kegs was ¾ full. We couldn’t believe it. Simply lifting the keg would have demonstrated that it was not close to empty.
The bartender and Tim were disorganized and unable to keep even basic things straight. We had two beers on tap and the bartender kept confusing them, despite being told multiple times by multiple people which beer was which. People kept getting the wrong beer all night long. Tim also told us midway through the reception that we ran out of tequila. The next morning we found an entire case of tequila, unopened. The bartender had trouble with even the simplest of drinks and was unfamiliar with basic cocktail ingredients. If he had any experience at all, my guess is that it was was nothing more than opening beer bottles.
We were most displeased about being told we ran out of beer when it was clearly not the case. This was an expensive, hard-​to-​obtain keg of craft beer that went near completely to waste. Members of the wedding party had to miss a significant portion of the reception while they ran out to buy more beer, spending even more money on beer.
We addressed these issues with Tim a few days later. He initially laughed when told about the unused beer and said that he hoped that we were able to still use. We then asked him to cover the $ 100 cost of the extra beer we had to purchase mid-​ceremony, since it was necessitated by him and his employee’s mistake. He refused and then chastised us for not paying him in full the night of the wedding. When pressed as to why he didn’t process the payment that night as was agreed upon, he admitted that he was could not because he mistakenly threw out our credit card information. Clearly, Tim does not stand by the work of his bartender and blames other people for his mistakes.
In summary, we found Classic Events Concierge to be disorganized, to hire incompetent employees, and to not stand by the work they do. We cannot recommend them.

We hired Tim and his staff for our wedding and thought they did a great job! We had 170 guests, and Tim and his team were courteous, friendly, kept the wait to a minimum and overall did a great job. Prices were very reasonable as well. I would definitely recommend them, and will use them again!

Our sons graduation party for 70 guests was a smashing success! Tim and his staff were professional friendly and will definitely use them again.

very professional .i would use them again if we had the need. I have already recommended this company to a few others. I was so please with there work I asked them to stay back and party with us.

Very responsive when inquiring, friendly servers were hired and executed great service. Thanks for a great job!