Cafe Elite

Their coffee is pretty good mocha is not chocolaty enough though. The worst part about this place is their stars straws aren’t covered and they consistently put their hands on the part that I drink off of. One time I saw a girl go in and quickly change out all the garages and wipe a few things down then she handed me my drink and tapped my straw in with the palm of her hand. I was so grossed out I had to go home and change out my straw. Also sometimes it takes forever when there is a chatty barista talking to someone they know.

Hands down the best coffee served in Yelm. I love that they have plenty of sugar free options. Also, they offer a loyalty card to earn free beverages. The ladies who work there are always friendly and accommodating. Highly recommend this drive thru over all the others. A+

These guys are awesome. They are always super friendly, the pricing is competitive, and the drinks are super delicious. This is my favorite coffee shop in town and my go to when I’m having a bad day.
The customer service on this place is seriously so awesome. They’re always smiling and joking and just fantastic. Fantastic place.

The other day my. Niece went and ordered a coffee and found metal shavings in the bottom. We went back and asked if the manager would call us (we weren’t looking for a bunch of free stuff we just wanted the manager to know). They never contacted us. DONT ORDER ANYTHING THERE

We’ve never had any issues with them messing up our order here, always have gotten what we ordered and always been great.
Personally dont get what Marky is gripping about, I guess shes a normal customer at Starbucks as all drive though latte places like this, Big Foot or whatever is just drive through’s. I guess they cant make everyone happy eh? LOL

Good coffee but no room to sit, visit & enjoy

LOVE LOVE LOVE this place! Maybe it’s a sign that I go too often, but I pull up and the girls instantly know what I’m having. Great coffee, fast service and Heidi (who works there) totally rocks! :)

Not sure about the negative reviews on here. This is the family coffee favorite. Friendly and fast service and best of all… very good coffee. I like Starbucks and have written a good review on them based upon their food. For coffee this is the place for my family.

The one in Yelm is horrible! I try them in occasion when a friend wants to go there and every time they mess up my order. The baristas talk about their personal issues very loudly ad I now know that two of the girls hate a female customer because she is dating one of the barista’s ex-​boyfriends. And that they deserve to have better tips (HaHa, I’m not making this up)! They are a joke!

I have NEVER, and I do mean that seriously, had consistently bad service like that I have gotten at this place. Today was really the last straw, and I am never giving them my business again!
They have FAILED, every single time, to listen carefully and/​or remember, a rather simple order (I always get a 20 oz iced mocha, no whip) and today the barista never acknowledged my daughter (who was driving) telling her my order. So when my daughter repeated it, she snapped, «Yeh, I got it» and of course it was WRONG.
My daughter, who is pregnant, specified half-​caff, but within a short time of drinking hers, began to have jangled nerves. Yep, the kind that comes from full caffeine.
As someone mentioned in another review, the baristas seem to always talk about their personal issues — with each other or the customer at the other window — loudly. I have not once had a barista in the place be friendly, or even professionally cordial — they always act like they’re doing me a huge favor to take my order.
The last time I came here, the barista actually argued with me that I had asked for a blended mocha. I politely told her, I am sure I asked for iced mocha because I can’t drink blended frozen drinks. She then proceeded to LECTURE me about saying my order correctly! Not in a friendly way, in a demeaning and rude way. I said I would never go back, and I should have stuck to it.
Long lines… slow/​bad service… higher prices than others… wrong order, every time… YUK. I will drive the extra distance for my church’s drive-​through, and when it’s not open I’ll go to Verneez. I would even go to Starbuck’s before I will ever give this place another penny.

I feel bad for putting off my update for so long. My husband and I decided to give them another chance… since they are the closest location to our house… and…after going back several times I can say that the bad experience was a fluke! Yay!
I wish for the life of me that I had written down my favorite barista’s name… but…shame on me, because I didn’t. Anyways… once I remember I’ll post it in here because she’s the best barista in the world! Well, our little world anyways!