The Towers at Wyncote

I have been living here for the past 2 years and I absolutely love it. I’m not sure if I just got lucky, but building 1 is definitely great. The front desk workers are very friendly and will help you out if your packages are missing. When my package was sent to another building, the front desk guy (Leroy) found it and tried to deliver it to my door because he knew that I really needed my package. He didn’t have to come to my door, but it was a sincere gesture to come up and deliver it!
The parking is very convenient and they offer carts to help you bring up your groceries from your car. The gym is pretty functional– it also has a raquetball court and a basketball court which is nice. I don’t use the gym but when I need to, it’s there! They also offer zumba classes and such during the weekday.
In regards to maintenance, they are usually good about handling things within the week of the request. Sometimes I have to call a few times because they end up not coming, but some days they finish the job day-​of. But most of the times they are good with follow up.
I live on the lower levels of the building and during the fall season, I have semi-​major issues with crickets. I’m not a big complainer so it’s a manageable problem considering the location of my apartment. The exterminators come and set up traps and they are usually effective. Otherwise I don’t have any issues with pests.
Location: Perfect location for university students! I live right across my university so it is a GREAT location to commute from (less than 2 min drive usually! If you don’t have a car, they have a shuttle system that will drop you at school or the train station) The apartments are also close to Target, Aldi, Shoprite, Walmart, and literally EVERYTHING. Plus there’s a train station about 2 miles down Easton Road so I can go to the city whenever I want. If I want to drive to center city, I can just drive there within 30 – 40 minutes. This location is very ideal and highly recommended for university students. It is at the end of 309, close to roosevelt blvd, and 10 minutes from Penna Turnpike. There’s also Hmart and a bunch of other shopping places available. I love living here because I’m close to everything.
Safety: 98% of the time I feel safe living here. There are a lot of old people and families who live in my building, so it’s definitely not a place for low-​income/​sketchy residents. Rent is fair for the amenities provided.
I really enjoyed living in Towers. Not every apartment complex is going to be perfect, but I have no major complaints about my time here. The place gave me everything I needed as a graduate student. I would recommend this place to anyone!
If you’re not sure about living here, just go for a tour and take a look. I’m not sure why there are terrible reviews but I honestly loved living here and will be sad to move when I finish school.

Great Location for my school. They offer a shuttle bus which is super convenient and large floor plans for the price.

Wow… After reading all the reviews it gives me second thought in moving in… Me and my husband visiting the towers back in Janauary. I was very in press, but after reading what I read it gives me second thought… I know ppl that live in the tower for so years. Some say different. I read one comment about the kids running all the through out the building I experience that while we were there touring. Building 3 was horrible I was not in press at all. Spending that kind of money for a unit, you better get a peace mind along with working class folks… To many black ppl in the same building don’t look good I’m sorry. By the way I’m black. I don’t think I’ll be moving in the tower. The new owner better make some changes real quick before it look like the high rise @ 11^th diamond. No offense to anyone I’m just saying

Having lived there for 3 years, I can judge this honestly and have the experience with each department to justify this rating. I must say that it was not a enjoyable experience however as a college student on a budget, you don’t have many options in the area if you don’t have a car.
Management and Leasing Agents: horrible to work with, and absolute disaster and uneducated group. Initially when getting the apartment, the layout was completely different from the room we were given and had no washer or dryer despite being told so (we’d been told via conversation but found out it was not on the lease). Every year our rent increased by $ 100 dollars without being informed so we ended up being charged late fees a few months into the year which we had to pay back (horrible situation)!!!
Security — a joke, and provide no feeling of protection and I often smelt drug smoke down the hallway (sadly from a young family who had small children). A few years ago there were many drug busts in the building and I even had the opportunity to be asked to get out of the elevator since a group of policemen were heading up.
Maintenance — Having lived there for 3 years you and expect some things to break, but all three A/​C units broke, one of them broke numerous times and was not replaced.

Good place for optometry students to live. Highly recommended. 7 minute drive to school. Safe. Gated. Lived here for 3 years and liked it. Clean gym.

It’s a shame that I had to give this apartment building two stars. While living there, I had a pretty good experience. I really liked the fact that they had shuttle service to and from the train station. My apartment was very spacious and generally maintenance came promptly after being called. I lived at the Towers at Wyncote for one year and really wish I could have given them 4 stars. However, I have to be honest.
One reason that I gave them two stars was that the children in the apartment complex were unsupervised most of the time. They would run the halls, and two times my friend had his car egged. That is just not acceptable. When you’re paying over 1000 dollars for a place to live, you should not have to worry about other people damaging your stuff.
The main reason I rated this so poorly was due to the charges on my account upon moving out. I paid $ 500 for a security deposit, and everyone knows that a security deposit is supposed to be kept by landlords if there are damages to the apartment. However, upon moving out, I got a bill saying that I OWED $ 1,452.00 in damages. So not only were they keeping my security deposit, they were charging us $ 952 on top of it.
I am a very honest person and would admit if I damaged my apartment. There were maybe 2 tiny stains on our carpet, one in the living room, and one in the bed room when we moved out. That is it. Overall we left this apartment in great condition, so you can imagine my shock when receiving this bill. Take my security deposit if you have to, but charging us almost 1,000 dollars on top of the security deposit is outrageous and pretty much illegal.
I sent them a letter and a check (after being advised legally on what to do) saying what we were going to pay and what we weren’t. I let them keep the security deposit and sent them 130 dollars. They read the letter, cashed the check and I never heard from them again, until I received calls and letters from a collections agency! I couldn’t believe it.
Please if you are considering moving here, look elsewhere. NO ONE should have to pay this much money for normal wear and tear.

Let me start out by saying that this apartment community is decent. It’s large, it has acceptable amenities (except the «gym» is outside of the security gate, and when it’s snowing and cold, you don’t want to walk outside and walk between 5 – 10 minutes depending which building you live in), and it’s near a Target. That’s where the pros to this community stop.
The reason I give this property a one star is because of its management and security staff. To start with security — yes, it is a gated community, so you do feel relatively safe, but this property is on the border of the ghetto that is North Philadelphia. The security staff is lazy and incompetent. When guests arrive, the security staff at the front gate will be talking on his/​her phone and make you wait a few minutes until they sign you in. It also seems that the security staff does not any other words/​phrase except, «I don’t know.»
As for management, they will reel you in to sign a lease. I was more than happy to do so because I got lucky and got in touch with one of the nicer leasing agents at this property. However, besides him, the rest of the management/​leasing agents don’t know the concepts of appearance and customer service. Where are the smiles? What’s with the tone of your voice from the beginning? When I once went in to ask for a copy of my lease, one of the agents gave me a blank stare and became defensive. I was only asking for a copy of my lease, and not his lunch! Another time when I asked to speak with the manager, the agent in her monotone voice and her unwelcoming stare asked what problem was. I think the more proper way to approach a resident is to ask, «What may I help you with?» Isn’t that customer service 101? I think there are a couple managers here, but don’t count on Stacy to help you with anything. She will cut you off, and will not let you finish your sentence. Rather, her solution to everything is, «nope!»
I’m glad I only stayed there for a year — thank God I relocated!
One last thing — for the price, it’s overrated. There’s low-​income housing here too, so to think that you’re paying way more than possibly your neighbor is also unsettling. Check out Lafayette Hill, Chestnut Hill, or even Jenkintown. There are plenty of decent properties that are within the same range and are in a far better location.
If you choose this apartment — good luck!