Holiday Inn Columbus N – I-270 Worthington

Wifi was terrible, and I have never been to a hotel that charges $ 1.75 for a shot glass of terrible coffee.

Ok, so it’s a big old Holiday inn. Rooms and all are large enough and in decent repair. Just not spiffy or new.
What gripes is the $ 10 per person breakfast charge for a buffet.

Well, we got a smoking deal on this room and it had an indoor pool and fresh linings and hot shower.
Pro-​Indoor pool, great staff, and comfy beds, walking distant to mall
Con-​Confusing lay out, several large meeting rooms (all in use on a Tuesdays night, limited parking) and the poor restaurant is in need of update and staff help
Didn’t like that the pool was in the main hallway with lots of windows that ‘visitors’ could stare in, made me uncomfortable for my kids to be leered at. Also the off ramp is under construction, and is very hard to navigate (a guest told us it has been under construction for 2 years)

Ok, so this review only counts for the conference part of the Holiday Inn, but it’s great! I’ve attended a conference here two years in a row and it’s always a nice experience. Many rooms for break-​out sessions, a nice big ballroom with good acoustics and viewing for keynote speakers, and tasty food!

As part of a large wedding party all our needs and wishes were accommodated by the excellent staff. The rooms were very comfortable and had all the hookups needed. Brunch was really good and is very kid friendly. The pool and exercise room were great. Highly recommended!

The room I stayed in had BED BUGS! My friend was eaten alive! I couldn’t avoid giving this place one star… REALLY!

This HI need to be remodel, some of the rooms have that «old hotel» smell and look, some room will have microwave and fridge, and some will not. The only thing i like about this hotel is because it’s next to a «mall» (more like a ghost mall) and next to a Kroger, if you do not like to waste money at the hotel’s restaurant, then the supermarket, and a couple of restaurants are across the street, just watch out for the cars though!

Recently stayed at this hotel. The staff is polite at first, but becomes less so when asked to solve a problem. Most of the walks especially the doors away from the front lobby were left unshoveled and stairs were covered in ice. Beware the 2 axle breaking holes in the back, they were partially obscured by snow so no opportunity to avoid them. Staff solution for slippery floor due people tracking through the snow was to put down 1 mat and leave it even when it was soaked and slippery. Hot water is spotty at best and shower adjustment is sooooo touchy you either par boil or freeze. It also will vary temp all on it’s own just cause. The room is comfortable, clean and has free wifi.
There is an onsite restuarant and the food quality is very hit or miss. Soups, which they claim are homemade are thin, salty and lacking in flavor. Fries are abundant with no grease, salads are a mix of fresh greens and ones that are wilted and brown. When the wilted greens were pointed out to the server, the response was «Oh».

I recently attended an overnight conference at this hotel, and so experienced the conference spaces, hotel rooms, and dining.
Conference spaces: well set up, but AC was so loud in some conference rooms that attendees turned it off, leading to very warm rooms. I appreciated that there were pitchers of water available in each room, and plentiful pens. No problems with AV equipment.
Hotel rooms: very very meh. Badly needs updating, some odd smells. Very bizarre layout, so not suited to large groups, and definitely do not recommend to guests with mobility issues. I would not choose to stay here again.
Food: the breakfast buffet is $ 10, which is a huge ripoff. The warmers were not stocked, so I had no bacon; the sausage was almost too rubbery to slice, eggs did not look very appetizing. There is a waffle iron, and the potatoes were very good. Service was very slow (waitstaff seats all guests, and gets their beverages). The conference I attended provided the breakfast buffet for free, so I would think the restaurant would have expected a crowd. Instead, there was a wait for tables to be bussed, and even longer waits for coffee and OJ. I would not recommend the breakfast buffet unless it is included in your room/​conference rate. There is a Panera across the street where you can get a much better breakfast. At the conference, we had two lunches, one dinner, and various snacks. The snacks were all great – plenty of variety of pastries. The lunches and dinner were all pretty mediocre banquet food – nothing spectacular, nothing too offensive.

The room and grounds are great. This hotel is located in a convenient and nice area. The breakfast however is horrible.

Comfortable hotel, attractive well set up rooms, surprisingly upscale upscale made for a pleasant stay. Nice bed. With a $ 10 buffet the only option for breakfast, we did not try the food. Pool is very nice, recommended overall.

If I could give this place 0 stars I might very well have done it. Where to start? We had a group of 4, when arriving at the hotel dead tired and ready to pass out we find that instead of the 2 queens we reserved we have a room with just 1 king. Instead of any sort of apology, Ralph the front desk guy (who eerily resembled Lurch from Adams Family) merely offers a gruff «that’s all we have available», he clearly seemed like he couldn’t care less. Since we only had one bed we requested a rollout bed as well as some pillows and blankets. After waiting over 30 minutes we call the front desk to learn that the guy with the key is at the airport? WTF, why would he not leave a key there, or why would a room with extra blankets need to be locked to start? He was «5» minutes away though… So about 30 minutes later our stuff finally arrives, yay! Next morning, while about to take a much needed shower to my dismay I see that we are inexplicably in a handicapped room. This means we get one of those god awful fake showers that has a portable shower head and stands about 4 feet tall at its peak. So my choices are to use the shower head like a garden hose or bend down the entire team, fun choices! To make things worse the shower was super sensitive with regards to temperature. Moving the temperature gauge a millimeter meant changing the temp from scalding hot to cold, a good median temp was virtually impossible to find, halfway thru the shower when I had decided on scalding the temp decided to start fluctuating on its own, epic fail. We were hoping to get some sort of basic foods or coffee for our trip ahead. All that was available was a breakfast buffet for $ 10, no free continental breakfast, no thanks… Oh yeah I forgot to mention that the setup of this place is an absolute clusterfck. The only thing near the lobby are all the conference rooms, the rooms were a 10+ minute walk from the lobby, for a 1^st room floor no less. It really seemed like it was some sort of funeral home converted to a hotel. The entire hotel stuff seemed grumpy or disinterested. This whole place seemed like bizzaro world, the best part of this experience was getting the heck out of that nightmare. They gave us a slight discount but quite frankly we absolutely should’ve got it comped after this experience.

My very first impression of this hotel is the staff is very helpful and friendly. There is no doubt about. From the van driver to the front desk to the housekeeping. All wonderful. Workout room, nice indoor pool. Free internet even. There are a few restaurants around and a huge grocery store across the street,(Kroger) that has everything. The rooms are nice and clean with big soft beds. Very nice and reasonable price. Even free hotel parking, you won’t find that on the west coast.

As far as Holiday Inn’s go. this is okay. Its clean. updated and has a friendly, nice restaurant. Near nothing. The airport shuttle can be slow. Decent gym. good beds. works for me.

This review is primarily for the food in the restaurant, the hotel was OK, in fact we thought the people working there were helpful.
Husband and I arrived at the hotel late (after 9pm) from all day flying, we were hungry and didn’t want to go out searching for dinner.
We were the only table, manager was courteous, brought over our drinks promptly.
Husband ordered the rib eye steak ($ 18) medium rare. The salad and onion rings were the high light, the steak was a total disaster. It was paper thin, very tough and well done…
I had the baby back ribs ($ 12 for a half rack), they were decent and that’s what we shared.
The price was not bad if we could at least get a half decent piece of meat, it was so bad to the point we thought it was comical. DO NOT order the steak.

I hosted a large reunion event at this hotel for about 90 guests. The staff was nice during planning and very helpful. Once the event date rolled around however, all of the overpriced extra’s we paid for were nowhere to be found (like the 50 dollar audio hookup which was just a cable). So the entire event schedule was thrown off because we had to keep tracking the manager on duty to figure out where our services were.
The wet bar was also a joke. Our bartender was great and was ontop of his game, however the back of the house kept choking him on supplies so we had to keep waiting for the manager to sign more alcohol out of lockup or track down more mix. Ridiculous. We were also shorted a comped room
The worst part however is the fact they overbilled me $ 127, then took almost two months to refund the money. Finally after three emails the rep got back with us and said they had resolved the billing problem, and credited us for the inconvenience and phantom room… for a total of 127. When i asked him what was the value they put on the sloppy service, since he only refunded us what they legally owed us they never replied.
I’d rather host our next event out of a Chuck E Cheese.