I usually like to shop around at as many CVS’s as I can when the holiday merchandise goes on sale and since this one is so close to my university I went in to check out what they had after Valentine’s Day. Upon entering the front door I immediately noticed a horrible odor. It reeked of wet dog in the store. The smell was so strong I wanted to leave but I couldn’t pass up a potentially good deal. I found a few items and headed to the front. The woman at the counter was training a new employee. She started off by answering the phone without acknowledging my presence. Afterwards she scanned my items and when I mentioned that one of the items(red and white tissue paper with hearts all over them) was supposed to be on sale, she gave me a dirty look and asked her colleague if it was true. Of course it was. The tissue paper was originally $ 1.50 and the mark down was 75%; she charged me a dollar for the item. I didn’t have the patience to argue(the wet dog stench was making me light headed at this point) so I ignored it. At the end she didn’t even ask for my CVS card, which CVS employees are mandated to do. She took my money and threw the change on the counter for me to pick up. She didn’t bother handing me my bag; she had me reach over the counter to get it. I was still standing there collecting the money she dropped and grabbing my bag she left on her side when she started doing something else to «teach» the boy. I work at a CVS and if I was caught doing any one of the things she did to me that day I would have had my ass kicked a couple hundred times for being so damn disrespectful. I pity the boy for having to learn from such incompetence.
M.R. B.
Place rating: 1 Worcester, MA
Always a wait at the pharmacy no matter what time of day, and it also seems that they have 15 people behind the counter with only one person ringing This always leads to a line down one of the aisles sometimes ten customers deep.
Scotty B.
Place rating: 3 Southbridge, MA
The store was clean, the staff was nice. It is on the smaller size in terms of size but the aisles are loooooooong. And don’t you know, there’s one aisle right smack in the middle that breaks up the cut through the middle of the store. What dope had this bright idea?