Canal Lofts

I wish I could say I reviewed the property but sadly I cannot. I tried to contact them 4 times within a week to go look at a unit I wanted to rent. I called within their hours (which are ridiculous: Monday, Wednesday and Friday between 9 – 4) I left 4 messages and no one ever got back to me. The people that answer their answering service are not in this state nor do they know anything about the apartments. They are purely their to just take messages. I wanted to rent here but after this, I think I’ll pass. If it’s this hard to get a hold of them to rent and give them money, I can only imagine how it would be if I needed something. I read this in other reviews and I should have heeded their warnings. Super unprofessional. Take your money and go to Avalon in shrewsbury, they are nice and helpful and professional.

This place is impossible to get in touch with! I called and left several messages for Kaitlin the property manager. The answering service they hire couldn’t find her either. Finally called the headquarters, they were rude and said for me to keep trying (are you serious!). If a prospective client can’t reach them, I’m sure current clients can expect the same non-​existent service. Never lease from a place that doesn’t call back… I’m telling you from experience!

IMPOSSIBLE to get a hold of!!! The building exists, I’ve checked, but the property manager appears to have fallen off the face of the earth! My partner and I have been trying to get a hold of this place for the past week. We have left several messages with their answering service and have learned that Caitlyn is the property manager. She «works» 9 – 4 mon-​wed and 9 – 3 on Friday, but that doesn’t mean that you can reach her during those times, it also doesn’t mean that she will check her messages and get back to you. Either this place is already all rented or they have no desire to make any money. I really dont understand. It looks like a truly beautiful building, it’s a shame they dont call potential tenants back. I guess I’ll just have to give my money to someone else: (