Smile Savers

Called them during an emergency when I had a chipped tooth. They were nice enough to give me an appointment that same day. I was three months pregnant at that time and they couldn’t do an xray. Gave me a temporary filling and some form for my OBGYN to fill out asking if its OK to do an xray. I go in for the second time, with the completed form (OBGYN filled some areas and left others blank, signed it etc.) They said it wasn’t enough and she had to answer all the questions on the form. They ended up calling her office and got an ok from her. Now, while thats happening, they are trying to reach my insurance for some approval etc. As the procedure would cost more than normal. So they cant really do anything until thats sorted out. Great, 2^nd visit and I still have a chipped tooth. All this back and forth took at least a week. During which, I am pregnant and not able to eat properly. Third visit, they call me. all is clear, I can get the tooth fixed. Finally, xrays done, I am sitting at the chair and the doc is about to num me… oh wait, one of the staff comes running, we don’t have a clearance from the insurance… WHAT? YOU GOT TO BE KIDDING ME! I left the office fuming… they wasted so much of my time and expected me to come back? I ended up going to Dr. Wu in Grand Central, who fixed everything in two visits (crowning takes two visits normally). Never again !!!