Abba’s Locksmith

Update: owners of this place contacted me right away to make this situation better. He said he would return my money but I told him I don’t want it back as they did the work. He said he would come out today to see if he can finish the job. I was going to update it after his work today but I just really appreciate that the owner was very involved and honest with me. Anyone who is looking to get good courteous and professional service should follow Riaz and see how he deals with his customers to keep them for the long run.
Abbas locksmith responded the fastest with a quote and schedule so I decided to use them for my installation.
The owner messaged me a price after I had told him my door was metal and I wanted to install electronic lock and new door knob. I had told him that tbere will need to be new holes drilled, if not i could have done it myself. I asked him if the total was without tax, which he told me it was so I had went and grabbed exactly that plus 20 for tip. He told me that he would come around 730 or 8 same day but ended up sending one of his technicians instead because he was tired and wanted to do a good job on my door. Understandable but since I won’t be home the next day I asked him for his technician.
The technician showed up 30 minutes later than promised. He came and dropped his tools everywhere on my hardwood floor and left scratches. He kept saying how tough this job is etc etc. He threw around my new locks that I had purchased enough to worry me. Then he told me that the door knob was completely wrong set and said he couldn’t do it. He wasn’t trying to mean but I could tell he did not want to do the job. In the end, it took him 90 minutes to install half of the job that was promised between the owner and me. But whatever… I can deal with it Cuz I bought the wrong door knob set.
The real problem arises here: before the tech left, he wrote me a receipt. The owner and I had agreed on 150 for two different installations and the technician decided to add a 90 dollar service charge. I told him that was not the promise and he said, fine I’ll cut it in half. Then when I said I don’t have cash to cover all of it if he wants tip, which then he agreed to «waive» the service charge.
Not only this but my door was quite damaged during the process of installing. The lock also doesn’t run smoothly but I can deal with that. I’m beginning to think that I should have actually asked around before just simply trusting Abbas locksmith. Something about this tech was off and made me quite anxious throughout the process. Oh and to add… he did not clean up the mess he made. I did.

Omar at Abba’s does service the old fashion way. With a steady hand shake and you know that the job has been done the right way!!! I have been using him exclusively for 6 years now and he is nothing short of a miracle worker. He is the only one I trust to make keys and he is the angel thats there when Ive locked myself out of my apartment. I recommend him whole heartedly!!!

This place is easy to miss. I brought in several keys to be duplicated. It took the gentleman behind the counter about 5 minutes to finish the job and was reasonably priced. Although I came in with a simple task, it seems that this establishment has the capacity to do much more. I will probably go back here if I have any lock/​key needs.

I generally do not write reviews but I feel that if I didn’t share this experience with my fellow Unilocalers I would be doing a great injustice. Abba’s locksmith is a one-​of-​a-​kind company in queens. Omar, one of the owners of the store, came at a moments notice and unlocked my door AND replaced the doorknob at a more than fair price. He was so kind-​spirited and efficient. He turned what I thought would be a horrible day into a great morning. If you are locked out of anywhere, this is the place to call. Trust me, you will not get better service anywhere else!

Of course on this super cold day, I locked myself out of my car. Luckily I had my phone in my pocket and was able to find myself a locksmith who arrived within 25 minutes which wasn’t bad, considering it was during rush hour and he told me it would be within that time frame. He advised me I should wait inside a local shop and he would call me so I would not have to wait in the cold. (Great idea on his part since I thought I would have to wait by the car.) Upon his arrival he was friendly and was able to open my car immediately. Thanks Abba’s! Hopefully I won’t get locked out again but if I ever do, you will definitely be the one I call!