Serenity Spa Nail & Waxing

I’ve been coming here for years. Tim is by far the best! I don’t go anywhere else… Any time I’ve tried another close by nails shop I’ve been disappointed that my nails don’t look as perfect as when Tim does them. He’s a perfectionist! They are never uneven or bulky. Prices are okay. It would be 5 stars but they have a bad habit of making me wait… Even if I had an appointment… But overall, this is the only place I go to and I recommend and bring friends with me! ask for Tim !

Tried this place twice. Twice my nail and toe polish chipped on the 1^st day. That has NEVER happened to me before. Very disappointed. Additionally I waited 30 min past my appointment time with no apology whatsoever. I also had a break in my nail that needed fixing, they just used some glue which of course didn’t work. If I wanted to glue my nail I could have done it myself. I will not be going back.

Horrid! Won’t be back. Today I sat with feet soaking for 35 minutes while one of the gals corrected a nail polish job on another girl. Feet like prunes by the time they got to me. The actual nail job was fine, but when I went to pay, the owner threw a hissy fit that I didn’t have cash for the tip! Okay, so I either go to my car and dig out $ 1 in quarters that I knew I had or let me leave the tip I intended to give…$ 7 for an $ 18 pedicure. It doesn’t take a rocket scientist to see the poor gal that did my nails is getting the shaft! I try to tip generously when I can for a job well done. I really feel sorry for the employees here at this place. I told the owner I never carry cash and patrons should never be expected to show up with cash for a tip. It’s a cost of doing business!!! He proceeded to get a pad of paper and explain his logic. Very rude and just doesn’t care about anyone but himself and his bottom line! Absolute JERK!!! I did leave the $ 7 tip, but on my way out he said «next time please bring cash for a tip». No freakin way!!! Never going back!!! Why would I subject myself to the «Serenity» of their nail salon. What a joke!

Great price and nice people. I walked in yesterday for the first time and didn’t have to wait. I’m almost 9 months pregnant and with all the swelling in my feet and not being able to reach my toes to cut my toenails because of my big belly getting in the way, I was in desperate need of a pedicure. It’s not the best pedicure I ever had but it is good enough for the price. I will definitely go back again.

I’ve been going to Serenity for a while, and over the past few months, their quality of service has gone seriously downhill. Today was my attempt to give them one more shot, and it was the worst yet. The manicurist so aggressively scraped at my nails to get the gel color off (I’ve done gel for a long time), that she was scraping my skin with the emery board, and took a giant painful snip out of my cuticles. How many times do I have to say, «Ow!» during a manicure? Also, the girl doing my pedicure made this painful as well. No need to painfully rub the BONES in my legs and call it a massage. Also, the way she poked at my feet was super-​painful, and in the end, the polish looked awful, too.
After I complained to the owner, he actually blamed my cuticles for the snip!!! I even asked if the girl who did my pedi was licensed (as she and the guy who did my last disastrous pedi don’t look like they’re done with high school, never mind beauty school), and while he said she was, I never saw proof. While the owner DID offer to fix my rotten pedi and the gel color ALL OVER MY SKIN, I told him that no, the service has just been too bad for too long.
For all of his apologies, he still had the balls to charge a VERY UNHAPPY four-​year regular full price. Nice.
Please don’t go. It’s gotten just too, too bad.

Well I should say this the best nail place I got :))
Very pice full place, great price, great service and they always available :))

HORRID … The worst service if you could even call it that. I walked in with LONG natural nails and walked out mid service because they took my middle finger nail down to the bone! When I asked to see his license they were unable to come up with one! Shocking. Some of the staff may not have license to even do nails. Be careful.

This is the worst nail shop I’ve EVER been to came to get my NAILS done for my Birthday a day before my actual birthday got a pedicure and medicine was there waiting and they totally forgot about me until I said something the man did not give me a massage after my pedicure secondly I had to come the day of my birthday because the paint change one day after and they re did them then after one day three nails had broken so had to come back again this place rush and lie to get customers in but do not TAKE THEIR TIME ON EACH CLIENT like they should disappointed because I gave them several chances and just shows they do not care !!

They tried to charge me for all kinds of little things after the fact… that is not cool!!! they even tried to charge me for sitting in the massage chair even though I did not use it at all… their water was off!!! and when it turned back on I ask if I could sit there I would have moved but they said its fine then charged me 5 $$ after the fact. I would have moved… I use a little bucket of water not water in the chair. Why charge me for that and ti have different colors on nails. Its the same volume of product your using why does that matter n that is not cool !!!
Just don’t be so greedy or you’ll lose customers

Pretty thorough pedicure. I recommend the callus remover it’s extra money but it is worth it and it felt awesome! I wouldn’t come here for a full set cause they fall off to easy but this is my one stop for pedicures

I really like this place! Look, if you want a luxurious experience, then don’t go! But if you want an affordable experience and a good pedicure, not excellent, then this is the place. I usually come and do a spa pedicure (which includes pedicure, callus removal, feet massage) for $ 25 tip not included (who can’t beat that) and I’m generally pretty happy with it. All the staff is really nice and very accommodating, I very rarely make an appointment.
All in all, pretty nice place, very clean, too, for the price!

Price good. Talent ok. CUSTOMER service? Horrific. Walked in and 3 people were already complaining about their need for nail corrections. When they tryied to ask the workers to fix it, the workers got offended! They don’t listen to complaints! I needed two toes to get redone and they put me I. The corner for an hour! WTF!

Great place with friendly people. Tim is probably the best — my family & I went for spa mani/​pedi for $ 25 each. Can’t beat that price with excellent service.
TIP! Sundays are a good time to go since businesses around are closed & parking wont be a problem.

Can’t beat a $ 11 manicure in the valley. Clean, nice people, good job! Tee did my nails and took her time with me.

I’ve been coming here for a while and they never disappoint. Tim is the best! Just got my halloween nails done and I love them. They don’t charge extra for colored powder which is nice.

The name sounds great but there needs to be different ambience so the place can live up to it’s name. Prices are great but I’m not sure they use fresh tools. Most places fresh packets are opened, not here.
One good point is the owner actually asked me my name. That was refreshing.

Excellent service for great price!

I went to this nail salon after one of my really picky friends suggested it & am thrilled. It’s the best experience at a nail salon I’ve ever had & I’ve been to quite a few. Tim did my hands & nancy did my toes. Both of them did a phenomenal job. They really took the time to make sure that my nails looked perfect. And for so cheap! I don’t ever want to go anywhere else again.

Parking lot sucks! The people are very nice and accommodating though.
Just stopped in for a quickie spa pedicure. Lady who performed my service was professional, polite, and quick. She accommodated every request of mine and did a very nice job on the polish/​pedicure.
Prices are cheap.

I gotta knock them down a bit.
While I still love Nancy and the prices, I do have a pesky nail fungus that I must have picked up here. I will continue to get manicures here, but for pedis, I’m moving on to a more expensive, but more sanitary place.