AAMCO Transmissions & Total Car Care

My wife brought our vehicle in and was advised that our vehicle was unsafe… seems everything went bad at once, brakes, seals,…
She would even have to sign a safety warning if she declined the almost $ 3,000 charge !
Went to a trustworthy place instead and they did not see any of the mystery problems. Simply needed a wheel alignment and new tires. I know the vehicle is safe because it passed Inspection shortly afterward.
AVOID this place at all costs!!, $$$$$$$$$$

Really amazing customer service!
My car, as I was leaving a parking lot, began to make a horrible knocking sound and the check oil light hit red and then all of a sudden turned off. Me, not an expert on cars, had no idea what was happening. So, I called up AAMCO and got automatically connected to the Service Writer. He was extremely helpful and got my car towed over to the shop to be looked at.
Once we arrived, they place my car on the lifts and began to drain the oil and check it out. Immediately after checking it out, they showed me evidence that my oil was filled with metal (looked almost metallic gloss rather than oil).
After about a day, the Service Writer immediately called me to give the info that my engine was shot. He went into to detail explaining to me what was causing the knocking noise.
It feels good know what the cause was and couldn’t be happier with the service. If ever I have trouble on whatever future car I have this would be my first choice.

This AAMCO that I am writing about is not on Jeff Davis Hwy but on Hanco Center Drive. Made an appointment online, they said they didn’t get it. They took me in and I was in and out in about 45 minutes. Told them my car was making a noise in the front end, they didn’t find anything and even pointed out everything they looked at. Honest guys, very courteous and friendly. If I ever take my car back, I hope I receive the same courtesy. After reading these comments, I have to raise an eyebrow but I had a good experience.

I made an appointment over the phone with Nate (they have about a week wait which was fine). I asked for prices but basically he couldn’t tell me exactly what it would cost and didn’t bother to look it up for my vehicle either. Anyways, I found a groupon so it was a good deal at about ½ the estimated price. I arrived a few minutes early and there was no wait or anyone waiting. It took them just over 40mins for an oil change. It seems like they did a good job as far as an oil change goes, not exactly complicated. My only complaint is that Nate’s customer service skills are nonexistent, over the phone and in person… Not your typical cup of sunshine. They could ask him to work on that. Other than that, I recommend you get yourself a groupon and remember to make an appointment.

My trusty mechanic said my van had transmission issues and I needed a transmission specialist to assess how much it would cost to fix. My van’s old (has 250,000 miles on it) so my mechanic said it probably wouldn’t be worth the money to fix it.
Aamco was nearby. I made an appointment, they quoted me a price that was too high ($ 2000) and when I declined services the man at the desk was quite rude and used a very condescending tone with me («you mean you’d rather buy a new car and have a ton of payments than fix this one you already have?»). Nothing about the experience made me think that it would be okay to let them work on my van.
I even got the opinion of another mechanic who said the fix would be to expensive to be worth it on such an old van.
It seemed like they were just trying to get people to spend the most money there and didn’t have the best interests of the customer in mind. Plus, they had bad attitudes. Never again.

AAMCO sucks!!! They need more technicians. They claim that they are booked weeks out but every time you call, it’s the same response «Our next open appointment is next week». If I could rate them a zero I would. Heck, I get way better service (oil change) at Jiffy Lube, Express Lube, and Valvoline. If you are thinking about buying a coupon from Groupon and need a simple service like an oil change, you may as well not waste your money or time. Good LUCK!!!

What can I say… these guys are just stellar! Rob, Nate, and David went well above and beyond to help me out. If you got car problems of any kind, this is the place to go. I was on Route 1 in miserable traffic on a hot, hot day (heat index was easily over 100). My car started to overheat and I saw the Aamco sign in the near distance. The guys allowed me to wait while my car cooled off so they can check it out for me. When they did the through check they couldn’t find any problems but indicated my fluids were low. So they topped them off and sent me on my way.
What makes this review so special is that they gave me peace of mind and didn’t even charge me for the top-​off! They were so kind and made me feel so comfortable. As a woman, this is a big deal. It’s hard to find a car repair shop where you can feel as comfortable and assured as I did with Rob, Nate, David and everyone else there.
Thanks guys! I will be back!