Pdi Surgery Center

long story short, my son ended up with only 4 top teeth. The dentist pulled two additional teeth that we had no knowledge of and did not consent to. It seems that pulling teeth is quicker and easier for them than to try to save them. If you have any other means, then avoid this place. There is a serious lack of communication between parents, staff, and dentist. We left the facility with a child screaming in pain, a mouth full of blood, traumatized, and no dentist to be seen. We believe the dentist began treatment before the treatment plan was discussed with us. We later found out that the dentist is not even a pediatric dentist. We now are paying out of pocket to have a pediatric partial put in so our son can chew food. All the dentist had to say to me is «sorry you were mislead» and «your son can eat anything if he wants it bad enough».

My son needed extensive dental work & because of the staff at PDI, my son will be fine. Sorry a out all the emotionally stressed out dad stuff & thank you all for being their. You are all appreciated.

My son and I attended this office and I have to say it was the worst experience ever! The staff seem to be trained to make you feel nice and comfortable. My son was taken to the room for a medical history update. After, we were taken to the room. NO PRIOR EXAM was performed before putting him to sleep. Once he was on nitrous the staff asked for me to leave. I stepped out moments later I was called up and was presented a treatment plan with no explanation. asked for me to sign and since I work at dental office I looked at treatment plan and the treatment was very intense. I asked for his xrays and they hesitated to show me. Once I took a look at the xrays I’m not a doctor but am very familiar with looking at xrays and working with dentist all day for a minor cavity they were suggesting to place crowns. I said no I do not agree to treatment so as I disagreed they brought another doctor which by the way was very rude. He threaten me and said if I didn’t do work they would call cps. after sending xrays to my doctor he also agreed not to do extensive treatment that PDI was recommending. especially for a 4 year old to do so much treatment on one day was crazy! I asked for them to wake up my son by this time they had already started treatment without my consent!!! At any medical office they should always give you a treatment plan and an explanation of what they are doing and sign to give your consent not give their recommendations and just GO FORWARD WITH TREATMENT. I was really upset and do not recommend anybody to this office. With medical or dental office they get paid capitation it’s not fair just because they want to get as much as they can from insurance not truly treatment needed! NEED TO BE VERY CAREFUL OF THIS OFFICE!!!

We took our 6yr old daughter here today at the recommendation if our pediatric dentist. She had to have several baby root canals and other work done where she needed to be put under anesthesia. Needless to say we were nervous parents. The staff at this surgery center was top notch at every step of the way. We are Berkeley residents and were glad to have driven all this way to receive the care at this facility. The staff was on top of clearing procedures through insurance, carefully supported and explained all the details of the procedure, and administered the procedure smoothly. We were in and out in no time. Our daughter bounced back from the surgery so quickly that we wouldn’t have even thought that she was ever even there. We’re very grateful to professionals like these that are passionate about their work. Thank you!