Grease Monkey

A definite rip off!!! They charge $ 15 a quart for synthetic oil when we’ve gone to Jiffy Lube or other Grease Monkeys and it’s $ 5. They even charged a fee for the disposal of your old oil!!! Do not go to Grease Monkey! In Windsor!

The other day my daughter wanted to go to the farm to pet the horses. Horses? I know where they have a freaking MONKEY in town! I figured, hey, I get an oil change, she gets to pet a monkey (is that what you do with monkeys, pet them?) and neither one of us has to go to the farm.
Well, she was disappointed but my car was happy.
I’ve always had really good service at this location. Watch for the $ 10.00 off coupons (or the $ 25 full service, which is an even better deal). Can’t speak to the majority of their services but oil changes have always been fast an efficient.
5 stars for the grease. –1 for the false monkey advertising = 4 stars.

An oil change location has only a few responsibilities: take the drain plug off, drain the oil, change the filter, put the drain plug back on, and refill the oil. This Grease Monkey could not accomplish this very basic set of tasks. Less than 48 hours after getting my oil changed there, my car started producing a large amount of white smoke and the low oil pressure light came on. I fortunately got the car stopped quickly, and when I pulled over the car was dropping a large amount of oil onto the pavement. A quick inspection found that the drain plug was completely gone. After getting the car towed (somewhere else!), I retraced where I had been since then and found oil puddles where I had parked it. I am sure that the drain plug was insufficiently tightened at Grease Monkey, and then completely fell out.
I am hopeful that there has not been engine damage, and have already spent tow fees. I am sure there will be repair costs as well. I would not recommend this Grease Monkey to anyone. I will update this review after I give Grease Monkey an opportunity to rectify the situation.
Update: I’ll give Grease Monkey credit. They covered everything and were very apologetic — rental car, tow fees, repair, cleaning. That being said, I still can’t recommend going here given the problems I had.