Un hotel económico y asequible pero su equipamiento deja bastante que desear. No dispone de las infraestructuras necesarias para tenerlo todo disponible en el propio hotel siendo necesario recorrer todo Windham para poder ir a la farmacia, comprar alimentos o bebida dado que por desgracia su cafetería es bastante cara y las vistas. inexistentes.
Ollie M.
Place rating: 1 Manhattan, NY
PLEASEREADIFYOUARELOOKINGTOSTAYATTHEWINDWOODINNANDCONDOS!!! The Windwood Inn was not the greatest experience. First off, the hotel charged us $ 1500 for four people and they promised us two rooms, a living room and a kitchen, which they did not provide. Yes there were two beds but one of them was a pullout sofa which was crazy uncomfortable and the other bed could not have been smaller. One of the«bedrooms» provided was cramped up in the same room as the kitchen, living room and dining room, with absolutely no space to store anything. When trying to make our sofa bed we had to move every single piece of furniture around because they had been placed inconveniently. It was pure stupidity. The hotel only gave us one thin blanket, linens and two pillows for the sofa bed which was meant for two, and it was the middle of the winter. The ac’s were also set to a certain temperature and it was either boiling all night long or absolutely freezing. In general, the rooms were crappy, dirty and quite disgusting. The carpet was dusty and the sofa and bed was full of stains from previous visitors. Before leaving the hotel for a day out, we had made our sofa bed, when we came back we could not believe our eyes! The housekeeping did not make our main bed because there was a cellphone on it… bullshit. The linens for the sofa bed were not folded and the towels were like the way we left them. They did not take any dirty plates or cups or any piece of trash. It was a complete disgrace. Every single piece of furniture in the room seemed like it could have collapsed at any second, and one of them actually did and WE had to fix it. The package we bought included breakfast and it was no surprise why. What they offered was, pre-made and packaged muffins, three different types of cereal, shitty coffee, and apples(on paper plates). The wifi basically didn’t work because so many people were on it. The lobby was dark, sad and depressing and once again the furniture was dirty. The walls and floors were thin and you could literally here everything. When we went downstairs to the play room/gym we had to pay to play with any arcade game, pool, or ping pong… as if the hotel wasn’t a complete ripoff already. Finally, for three people to ski for three days in the Wimdham mountains we had to pay $ 1075. They were crowded and frankly not the best place to ski. In conclusion, the whole experience felt cheap, and was a complete rip off. NOTRECOMMEND.
Enrico D.
Place rating: 2 Parkland, Estados Unidos
Avisei ao hotel que horas chegava, quando cheguei liguei e eles mandaram o ônibus me pegar no posto de gasolina. Eram mais de 13h e meu quarto não estava pronto, tive que esperar quase 2h ainda. Fiquei no prédio principal no terceiro andar, mesmo tendo feito reserva com 5 meses de antecedência. No terceiro andar não tem elevador e o Wi-Fi não pega. A única vantagem que vejo é que como aqui as paredes são muito finas e você escuta tudo que os vizinhos fazem pelo menos não tem ninguém em cima de mim. Paguei tarifa em dobro pelo primeiro dia pois era final de feriado do Martim Luther King. Jantei este dia no restaurante mexicano do hotel, estava vazio(como falei: o feriado já tinha acabado) e fui atendido razoavelmente, a comida estava boa assim como as margueritas, não tenho o que reclamar. No café da manhã: não tinha nada que não fosse embalado e industrializado. Não tinha uma opção quentes(ovos, salsichas, etc.), o que tinha era bolo, pão e papa de maçã além de uns 3 tipos de frutas. No quarto encontramos uma TV de 24 polegadas com uma boa quantidade de canais, um banheiro minúsculo, com uma água quente que as vezes fica congelante por um minuto, um papel higiênico da pior qualidade(nem sabia que existia desses por aqui) e a toalha da minha noiva estava rasgada, a minha com cheiro de comida. Após o baque inicial tivemos que ir andando até uma farmácia, avisamos ao motorista da van, ele não se ofereceu a nos levar e quando voltamos ele já tinha saído, como era nossa falta não reclamamos e continuamos até a estação de ski, nos divertirmos muito e na hora combinada com o hotel eu liguei pedindo a van para nos pegar, após meia hora de espera eu ligo novamente diz que mandou para o posto de gasolina, eu digo novamente que estava na estação de ski e ela«mas ele já foi embora, não posso fazer nada» e eu tive que voltar andando(quase uma hora) cansado e com frio para o hotel. Resumindo: paguei mais de 500 dólares neste hotel por 3 diárias pensando que fazia parte do complexo da estação de ski, mas não faz e nem é perto. Ele tem que melhorar algumas coisas(toalha rasgada é inadmissível). O serviço de transporte parece ser algo bom para quem não vem de carro, mas pouco confiável e você tem que ligar para te pegarem(precisa de um telefone). O café da manhã é horrível. O atendimento ao cliente é péssimo(checkin as 15:30?). Dica: Fuja! Tem outros hotéis melhores na cidade que também dão transporte e são bem melhores por um preço mais razoável.
Christopher L.
Place rating: 3 Manhattan, NY
The Windwood Inn was a somewhat pleasant experience. The Hotel was located in town which was convenient for some restaurants and small things to such as shopping. The Windwood Inn is NOT located on Wyndham Mountain as some of the websites have described it. However, it is only a 2 – 3 Minute drive which isn’t such a big deal. I will break my review into Room, Service, Dining, and Miscellaneous. Room: The Queen Size room that I was originally put into was clean, with minor dirt and dust on the walls. It came with a 23−30″ flat screen tv on the wall and a small bathroom. It also had a porch deck to sit down and relax(Maybe in the Spring, Fall or Summer) The King Size room that I was then put into due to having 2 other individuals with me was a lot nicer. It came with a Couch that was a pull out, 1 flat screen tv in each room, and the same size bathroom I had in the Queen Room. The room was very clean, however the shower curtains had mold on them. The Thermostat was on point until it went haywire and kept getting hotter and hotter — Which I balanced the temperature with the AC Unit! Overall: Decent Service: When first arriving during the noon time I asked if I could upgrade to a bigger room due to having more than one person with me and didn’t think it be a big issue — At first, it wasn’t. The lady told me it was no problem and that I could come back later to check in. Later that day(5:00), I checked in walked into my room — it was the wrong room. After being exhausted from snowboarding, I was very disappointed in their lack of commitment. I called the front desk 5x until finally someone answered. The lady gave me the run around about how that’s impossible and that she called the lady from earlier who said she said no such thing. Listen, I don’t like liars. I am in the business of Sales and Customer Service — I don’t appreciate someone in which I AMTHECUSTOMER a liar. I had to call back another 5−7x to finally get an answer if they could move me. The manager which is an elderly lady with black hair(butchy looking) was very aggressive and mean to me. I am not 15 years old, I am a grown adult — do your job and respect your customers. The other desk people minus the 2 incompetent ones were very pleasant. Overall: Mediocre Dining: The Mexican Restaurant that was attached to the Windwood Inn was quite impressive. You did have some locals that hugged around the bar, but they were all respectful and very nice. The waitress was very accommodating and attentive. She left the water pitcher with us instead of going back and forth and also came around very often to make sure we didn’t need anything else. The wings as appetizers were very well cooked and delicious. I would do them again, no questions asked. As for the entrees, all delicious. I recommend the steak fajitas which were cooked medium rare as asked. Miscellaneous: I’ll keep this section short and simple. Wyndham Mountain was a great place to ski and snowboard. The patrol checked up on us regularly when we fell to make sure were okay(First time in 10 years). The staff were all nice and knew what they were talking about. The Diner by Windwood Inn wasn’t a great experience. They do not take credit card and I had to drive to a gas station to take out money. The heavy set guy running the place was a meatball. The food was mediocre. My brother had to send back his egg sandwich because they didn’t know what over-easy meant. My scrambled eggs with cheese was burnt and the toast tasted like cardboard. My girlfriend didn’t like her eggs as well. The food was pricey for something in which it wasn’t. I don’t mind paying higher prices for food — just cook it the right way! In the end, we still had a great time! I make the best of things until I get back home to settle down in my cozy bed and write a full review. Hope this helps everyone. Cheers.
Reggie M.
Place rating: 4 Manhattan, NY
We always have the Winwood Inn and Condominiums in mind whenever we plan to have a ski vacation at Windham. The condominium unit that we booked can comfortably fit 4 people, it is equipped with a living and dining area and a fully functional kitchenette. The property is owned and operated by the Windham mountain ski resort Co. If you come to visit this town to ski, this place is probably perfect accommodation for you since its proximity to the mountain is about 20 minutes by walking. Although a daily shuttle runs hourly to and from the mountain. There is a Mexican restaurant adjacent to the hotel that serves complementary continental breakfast from 6:00 am to 10:00 am daily. It was also very convenient especially on Christmas Day when all else in town is closed. The private Movie theater with velvet seating is probably one of the best amenities here. Most of the films shown are PG rated(wholesome and ideal for the whole family). I am in love at Winwood Inn. The staff are really awesome. I will definitely visit this place in the summer.
Jim M.
Place rating: 1 Dallas, TX
This is the same property as the Winwood Inn. Windham is one of the nicer towns in the area. The staff here are all helpful and nice. Front facing rooms have a mountain view but are also noisy with street noise and paper thin walls /floors. Continental breakfast is a joke and not a selling point. Our room had the most uncomfortable bed we have ever experienced in a hotel. Sheets and towels are not changed unless requested. not uncommon in hotels nowadays but our towels were literally ripped. Not worn, but ripped. Lots of noise from the road and other rooms. Carpets in halls and common areas are visibly gray with dirt and desperately need a steam clean. Lobby sitting area was dark and cold all weekend with fireplace and TVOFF. Maybe guests were not welcome to relax? Restaurant food was not a good imitation of Tex Mex… we ordered dishes we regularly have at home and the flavors are way off. Restaurant service is good though. Long story short we will stay elsewhere next time. If you are used to lodging in Colorado or other ski regions outside of fading borscht belt areas, you will be disappointed here. This property is owned by Windham Mountain and needs a major update. However, Windham itself is great and don’t be discouraged from visiting and skiing. Tip: the mountain has very easy parking so the shuttle really is not a deal breaker!
CW F.
Place rating: 4 Bronx, NY
I have stayed here three times over the past five years & each visit has been satisfying. It is close to everything & has very good customer service. The Mexican restaurant is also good. It is very family friendly and we look forward to our next stay. One of our only complaints is that the televisions in the rooms need to be updated. In the past, we’ve always enjoyed the game room & bar on the premises.
Stephen C.
Place rating: 4 BAYSIDE, NY
Probably the best place to stay in Windham Mountain. Helpful, courteous staff. Clean, comfortable rooms. Great bar/Mexican restaurant right downstairs. Even some dog friendly rooms. Here’s a secret: The front rooms have the best view!
Karrie H.
Place rating: 4 Silver Spring, MD
The staff is incredibly nice and accommodating. Beds are slightly uncomfortable but the convenient location, amazing staff and huge bathtub more than makes up for it. Not to mention a convenient restaurant down stairs with great happy hour prices :)