Soleil Salon & Spa Aveda

Had an amazing massage today from Paulo. It was very relaxing and he is so knowledgeable and gave me some great advice! This salon had a lot of smiling faces and warm beautiful décor.

Been coming here for years. My favorite part is the temple massage what a stress releiver!!! great service
Great people !!! I bring my daughters here too

I am new to the area and have had trouble finding a good salon. I used to go to an Aveda salon back in NY so I knew I liked the product. I got Hollis as my stylist. She was great! She listened to exactly what I wanted and delivered! We even set out a plan for what we can do for my next visit to go darker! I will definitely be back!
Two small reasons why I didn’t give 5 stars. First, they don’t let you tip on a credit card. That’s fine, but I feel they should tell new clients on the phone. I had to leave to go to an ATM down the street and it was a pain to get to with all the construction going on!
Second, when you get there, you fill out a little paper asking if you want to add some services and also to pick a complimentary treatment for new clients (hand massage, scalp, etc). I picked scalp and shoulder massage but never got it :(

Loveeeee this place!!! Don’t let the bad reviews change your mind. I found this place by looking here on Unilocal.I was very nervous of getting my hair done, I find it so hard to find someone that actually knows what they are doing. This place is awesome! I walked in with a picture of what I wanted to get done and at the front desk they were able to tell me roughly how much it would be, they were able to see me right away.
They took my coat and offered me some yummy tea! I was introduced to my hairstylist her name is Emily. She was very sweet and nice and paid full attention to me. She asked the right questions and got right to work. From the moment I walked in I felt like I was in the right place, very relaxing. I got balayage done with a trim and I loved the results!!! Their products are amazing! I would definitely recommend this salon! I will deft be back! Already have another appointment set up. Thank you Emily for doing such an amazing job! I’ve gotten so many compliments already. :)

I am a fan of this salon. I recently went on a whim to get my hair done. Sasha was great, and full of good advice. The experience was made even better by the relaxing atmosphere which includes a hot towel on the foreheads, scalp head and neck massage and aromatherapy while you get your hair washed! Very courteous staff, very clean, the products smell great. I don’t think the negative reviews I read are in any way representative of a normal client’s experience – those people just don’t have anything better to complain about.
Other salons listen up and take note of Soleil Salon and Spa and follow their example – at my last salon the stylist next to me was always going on and on about her problems in court, her restraining order, swearing etc… this is not the experience your clients are looking for.

I am new to the area with all my previous salon/​spa services provided in Boston (Newbury St) and/​or Wellesley. I admit that I’m a bit spoiled and was concerned about finding comparable quality in the Windham/​Salem area.
Now that I have had numerous services at Soleil, I am telling my friends to forget Newbury St and come here.
My difficult hair (complete with that annoying gray root invasion) has been revitalized (I know, an over used term, but it REALLY applies here): base color plus 3 high and low lights, and a cut that has received numerous complements and is lasting great.
Realizing my wonderful find, I then had some skin care treatments with Victor; now I am schedule to see him at least once a month because my skin is looking and feeling remarkably improved.
You will not be sorry for choosing to Soleil.

Unfriendly staff (a few exceptions). Weird spa music. A little too expensive for the quality of the services and atmosphere.

I have been here regularly and think Jan is amazing. The time and attention that she pays to me during the microdermabrasions is amazing. She is patient and knowledgeable and always does a fantastic job.

I haven’t had the opportunity to experience this salon. I’ve called multiple times to make an appointment and every time they are too busy to let me make an appointment. On the one hand it’s a good sign that they are always so busy but on the other don’t they have a designated receptionist or want new clients? I’m new to the area and need to get my hair done and can’t spend an entire week waiting by the phone for them to call back (yesterday they said they’d call me back in 5 minutes same the other day.)Hopefully the other salon I called will work out…

This was my second appointment at the salon– both of my hair appts. were with Sasha. She was fantastic and asked me questions about what I was looking for with my color and style. It is the first time a stylist has ever really listened to what I was saying. I would highly recommend her and would return to see her again. With that said, I gave the salon 2 stars because the customer service is terrible — the associate behind the desk was rude and gave me an attitude when I didn’t want to purchase any of the products that were recommended. I asked her for my stylist’s last name so that I could write it on the check I was filling out for Sasha’s gratuity, and she said «I don’t know her last name — she can write it on the check herself…» I kindly informed her that Sasha was back at her station and asked her to please find out Sasha’s last name for me. The associate seemed perturbed with me for asking this and again, gave me an attitude. I wasn’t pleased with being treated like this after spending quite a bit on my service. Also, when I arrived for my appointment — ON TIME — no one was behind the desk and I had to wait quite a while to be greeted. All in all — poor customer service ! I am not happy with that — at the very least treat the customers with respect and treat them as you would your friend or family…
Unfortunately, I feel as if I don’t want to return because of the vibe and customer service. I would however, highly recommend Sasha as a hairstylist. I love my hair style and the color is beautiful .
Disappointed .
Elizabeth — Derry

I was going to a wedding in the area and was looking for a place that did blow-​outs for a reasonable price. Based on my research and reviews, I was chose Soleil.
My hair turned out fabulous. Looked great, straight with curls toward the bottom. It last long and was a hit.
If I were just reviewing the hair, it would be ⁵⁄₅! However, the lady who did my hair was not pleasant. I’ve never had a hair dresser who gave an unfriendly vibe until now. There was also another girl helping and she kept telling her she was doing the curls wrong and acted annoyed when she actually had to show her the right way… I thought it looked great either way done!
I feel as though when I revealed I was from out of town they didn’t bother getting to know me because they’d figure they wouldn’t see me again. After the cold shoulder I don’t really feel welcome to if I’m in the area. It was like when I tried to talk about what I wanted, the stylist looked like she could care less.
So all in all it was good hair and customer service was good up until I sat in the chair. Secretaries were great, but the hairdresser’s attitude was not friendly and if I returned I would request someone else.

This spa is wonderful. Not the most peaceful I’ve seen, but still nice atmosphere… Plus their Avedo tea is amazing. The prices are about average for spa services, and we were even lucky enough to find a groupon! The employees were excellent, very attentive and eager to please, almost to a fault. I wish they hadn’t given me the hard sell to buy their products the whole time though, it really took away from the experience as I felt I was making purchasing decisions the whole time. As a bonus, they also have great costume jewelry on sale, for very reasonable prices. I got a beautiful ring for only $ 10!

I should have known this place would be a disaster when I made the appointment. The girl who scheduled my appointment could barely speak English and gave me wrong pricing. But here is a lowdown on the other more important details:
The salon itself– tacky tacky tacky. It comes across as trying wayy too hard. It looks like pier 1 imports and punky brewster puked. Mix matched neon colors, crazy patterns, just awful. I am all for eclectic design, but it must be put together in a way so that the pieces are bold yet complement each other. This salon failed to do that. It just looks cheap. Or like whoever designed it ran out of money.
The hairdresser– I saw Sasha. She was late. I was her first appontment of the day and she arrived 15 minutes late. No apology or excuse or anything. She also looked like a mess. Completely unkempt and had disheveled hair. If you work in the business of making others beautiful then you better look the part! Her eye makeup reminded me of something a drag queen would wear. It was hard to take her seriously. Most of the other hairdressers in the salon seemed more put together, so I really think it was just Sasha looking like a train wreck.
Her overall demeanor was rude and she interrupted me a lot. She also did not listen to very specifc instructions I gave on how I wanted my hair cut. I even brought a picture to show her. When she asked if I liked it, I told her «No» and then showed her the picture and told her it looked nothing like my hair. She did not even apologize!
Oh and don’t get me started on how she washed my hair!!! Good Lord I thought she was going to kill me! First she yanked her fingers through my hair so hard I screamed! Then she had the water soo boiling hot I asked her to turn it down and then she did this massage on my scalp so hard that it felt like she was purposely trying to be rough. There is no way on Earth she thought that was enjoyable!
She then continued to yank my hair while blow drying it and I asked her to stop. She said «I am rough when I blow dry hair». Ummm what?!?
The checkout– No one ever informed me that they do not allow for tips to be added to a credit card, and so I wasn’t prepared to bring cash. BUT more importantly– after that debacle (they agreed to allow me to add a tip to my card), THEY LOST MY COAT!!! They do not have any kind of system to keep track of who’s coat belongs to who’s. So they let their staff hand my $ 300 coat to someone else.
Bottom line– do not go here! Place is a joke

I recently found this wonderful place. The atmosphere is so friendly and helpful. Everyone, and I mean everyone went out of there way to my time there Totally stress free. Robin did a massage of my neck and shoulders the moment I sat in Louisa’s chair. She also did a treatment later which was soooo relaxing. Louisa did a fabulous job finding a style and color for my unruly locks. The salon and spa offers just about anything you would want in a really lovely environment. After my hair was done Jan was available to do a brow wax!

Went here after my usual spa was all booked up for what I was looking for.
I got a pedicure with Claribel, and she is fantastic! Very knowledgeable and does a great job! My friend got a pedicure, and their nails looked great!
On the flip side, I noticed that the place is not super organized with their clientele etc. When I came in, there seem to be a few other people hanging around waiting for services or ready to pay out and everything was confusing. All in all, it went well for me, and I would go here again if my prime spa is not available.
Parking is kind of hidden around the other side of the house structure (shared with another business there).
Oh, and the place is right off of rt 111… and not clearly labeled … so be attentive when trying to find the place!
I think this place got best of nh a couple or few times …
ok! time to stop adoring my toe nails hehehe … it’s painted toe season!