My boys and I got into RC again after a few year hiatus. These guys have been great, from answering questions to suggesting the right products. We are now semi-regulars there. Very friendly and always willing to help you out. I also love that they NEVER pressure you to buy something — be it a new model, an upgrade, etc. They will inform you and let you make a decision. This type of behavior will drive long term customer loyalty, well at least with this family of customers.
Ian E.
Place rating: 5 North Andover, MA
These guys are great. They are a smaller hobby shop in Derry, N.H. They have a decent selection of r.c. car and plane parts and models. Its not so much the store itself that is so great, but the service and knowledge of the employees. They are willing to go out of their way for the customer. Prices are very competitive also.
Eric M.
Place rating: 1 Groveport, OH
Wanted to check this place out. Looked at website and even called their number and got a message(after hours) to verify hours of operation. Arrived a bit before they opened. Sat about 10 minutes. Saw someone drive up and leave. Got out and found there was a sign that they would be closed for days to attend a show. I would think a good and responsible would place an update on their website or at the VERY least on their phone message stating they wouldn’t be open rather than someone having to drive to the store to realize they are not doing business. I was looking to make a purchase. They lost a sale and potential customer.
Arnaldo H.
Place rating: 4 Derry, NH
I walked into this place and interupted their lunch. No worries though. They offered me a slice of pizza and then hospitality continued. I walked in to browse and left with a new 4X4 and a quadcopter. Great work guys.
Rick H.
Place rating: 3 Bristol, MA
I stumbled upon ABCRC& Hobbies entirely by accident. Being the type that can’t pass a hobby shop without checking it out, in I went! The shop is small and the selection is restricted by the space, but they seemed to have the most popular and indemand items in stock. As with all small hobby shops these days, they can order anything for you and have it in hand by the end of the week — assuming you order early enough. The staff seemed friendly and well versed in their products and in RC in general. Friendly staff is not something common to Hobby shops. They tend to take on a very closed mentality and aren’t terribly welcoming to new customers or unfamiliar faces. So this was good to see. Prices were inline with other shops in the area. This is due largely to the fact that most distributors require a minimum advertised price. So you’ll always see the same price on the same item regardless of what shop you frequent. The trick, as most hobbyists know, is to ask if they can do better. You might save a few bucks. Especially if you’re a frequent customer. Most small shops have short lives. I hope these guys are still around the next time I head back up north. They looked like they were on the right track.