I love WFP. I’m always greeted by someone friendly and helpful at the front desk(they’re not always super cheerful, I’ll admit, but everyone has off days so whatever). I also never have to wait more than 5 minutes to be seen, which is pretty impressive since I go there a lot for sick visits that they’re always able to squeeze in at the last second. My pcp is Dr. Celler, and she is absolutely fantastic. She is very patient and a very attentive listener, and is great at explaining things in a way that I understand(though never in a condescending way). I know she has a very high volume of patients, but I have never felt as though I was being rushed out or ignored. I do understand some of the negative reviews, particularly with regard to Dr. Solomon(both of my parents have been seeing him for a very long time and used to be big fans of his, but have nothing but negative things to say now), but other than that I personally have never had anything but really positive experiences here.
Mary C.
Place rating: 4 Winchester, MA
My husband and I have been going to WFP for 10 years. We like them very much. We both have different doctors. My husband’s, Dr. Celler, is the warm touchy feely type. My doctor, Dr. Poppe is more clinical. However, I can tell you that Dr. Poppe has consistently and accurately diagnosed and treated all issues I have had. My P.A., Amy Hasselfeld is wonderful. She is warm and also has always treated me extremely effectively. We are both very happy with the practice.
Drew J.
Place rating: 3 Winchester, MA
Update 2013: Same, same. They get the job done.
James M.
Place rating: 5 Winchester, MA
I have read a lot of negative reviews about these doctors on other sites and I couldn’t disagree more. I was greeted by a very friendly receptionist, and seen by Dr. Jones within 5 min of my scheduled appointment. Dr. Jones listened to my concerns and was extremely patient with me. She discussed my options in a clear and concise manner, which I appreciated. She also seemed genuinely concerned about my overall health.
Lisa S.
Place rating: 2 Melrose, MA
I’ve been going to this office since January of this year(2007) and have been disappointed with the quality of care there more often than not. The majority of my appointments have been on a last minute basis so because of that i’ve seen the physician’s assistants. There are 2 of them and i really wish i could remember their names! The first one i saw was very unpleasant, not warm, bad bedside manner in my opinion and i decided i didn’t want to see her again. Unfortunately i did see her on one more occasion and got the same treatment so i don’t think it was just an off day. The other physicians assistant did my physical and i liked her much better. Saw her again after that and she didn’t seem interested or concerned enough in anything i was saying to even pay attention to me! I was completely turned off of the practice after this visit. Finally i decided to make an appointment to see the PCP i chose.(HMO’s are wonderful that way. I picked a PCP randomly and never had an appt with him). I had to wait a good month to see him and really didn’t care for him either. I’m sure this is making me sound like an incredibly picky person but i think EVERYONE should be picky when it comes to health care! You need to feel comfortable in both the personality of your doctor/nurse etc as well as feel as though they have the skills and are thorough as well. So during my visit with my PCP he gave me a perscription to take for 2 weeks. It didn’t improve my symptoms whatsoever so i left a message at the office asking for him to return my call. Never heard. So i call the next day. Still nothing. I’m pretty fed up at this point and am currently looking for a new practice. ****Also. I have never ever had a nurse/phlembotomist have a problem finding a vein on me to give blood. But on TWO different occasions with different phlebotomists they both were unable and made the experience really horrible and painful for me.