Timber Creek Village

Timber Creek Village was my first choice because of price, but I quickly noticed issues with the management when I was receiving no response from multiple attempts to call. Finally, after many calls and visiting the location 15 times, I finally reached the manager.
We agreed to rent a 2-​bedroom, 1-​bathroom apartment. The price was low, and the surrounding area seemed okay. We applied for the apartment, were accepted to rent, and were given our apartment number and a move-​in date. That apartment number turned out to be incorrect, even though we had already signed the paperwork, and we were given another. Move-​in day was 24 hours away, and I receive a call from the manager stating that she needed to replace the carpets. We asked why this was not brought to our attention previously, and received no excuse. We decided to let it go, and told the manager we would push back our move-​in.
Upon arrival, we noticed something odd. The carpets were not replaced, nor had they been vacuumed or shampooed. Our apartment had the same carpet it has had for who-​knows-​how-​long. We began to take notes.
One of the issues was mold. Along the edge of the shower, an abundance of mold was present. In the past 3 months, nothing has been done, and the mold has spread across the bathroom into the door frame.
Another issue we quickly noticed was that there were thousands of ants on the porch. As the day went on, those ants began to infest our apartment. When the smoke detector was beginning to short out due to ants chewing on the wires, we brought the issue to the manager’s attention once again. Nothing was done.
The setting of the apartments is beautiful, but the tenants are some of the most disrespectful people I have had the misfortune of living near. The children are constantly throwing garbage in the lawn, playing in the street, staring at people, and throwing balls at people’s cars. The pets of these tenants were also allowed to free-​roam the yard, and the owners did not pick up their feces. The parents are nowhere to be seen, allowing their children to not only misbehave, but be kept unattended in a dangerous area.
About a week or so went by and we received a notice saying the manager had been fired and that the property was in the process of switching to new management. Come to find out, the previous manager had not been charging people correctly for deposits or pet rent, and had been keeping no financial records. The manager was pocketing the money, and forwarding false information to the management group. Upon discussing this with our neighbor, we found out that the previous tenants had only been here 2 weeks, and the tenants before them stayed for less than a month. Further into the conversation, we learned that the previous manager had been allowing family and friends to live in the apartment, staying until they could find another location for free.
When the new management arrived, we brought all of our issues to their attention. Assured we would have a resolution on the ant problem soon, we were pleased. A few days went by and nothing, so we decided to ask the manager when we should be expecting a solution. She told us that the maintenance workers reported they replaced our smoke detector (this does nothing to solve the ant problem). They had not replaced our detector, and we told the manager. She said she would be in contact with the maintenance workers.
The smoke detector was replaced, an exterminator treated a tree outside for an ant infestation, and we were told our problems were resolved. Nothing was done about the misbehaving children, neglectful parents, un-​kept financial records, loose dogs, or carpet not being replaced.
Since this first interaction with the management, we have received many notices about porch items. While walking out to the street, we noticed that many of the other apartments had much worse on their porches including our neighbor across the lawn having his porch boarded up so he can leave his dog out there. This is not an issue, but our having a broom on the porch so we can sweep it warranted a notice to remove it.
Last week, we came home to a septic team. Apparently one of the sewer lines had broken, and the underground of our apartments was flooded with sewage. This explains why the area always smells of feces. We were instructed by the manager not to use water until they came to tell us otherwise. The manager never returned, and we began using water again approximately 2 days later when we assumed she forgot to return.
To wrap this up, I wouldn’t wish living at Timber Creek Village on my worst enemy. I have had a terrible first-​rental experience, and I would honestly move back in with my mother before staying here for an extended period of time. This complex is on a month-​to-​month lease, most likely because 30 days is about all someone can handle of the rude neighbors, out-​of-​control kids, neglectful parents, insect infestations, un-​kept apartments, and shady, over-​bearing management.

I have lived here for 3 years. I admit I first moved in because it was cheap, in a pretty enough location and I had friends who already lived here. For the first year it was not so bad. I liked the managers who were friendly and helpful. I liked my neighbors who were all long time residents and I liked the price of the rent. Then things started to change. We had new managers. The notices started to come. Every week it was something different. Nothing was allowed on the decks. Constant notices about keeping your dogs on their leashes. Something about watching your kids, picking up your garbage, etc. All good advice, but they were coming every week. No one could ever get ahold of the manager. We were not sure when the notes were being delivered since no one saw them. They would not be there when there hours were posted and only some times called you back (still awaiting a call back from when I locked myself out of my apartment over a year ago). Things took 2 months or more to be fixed (if not longer). The constant move in/​out of people became the norm. The apartment across from me has seen 6 different people in the 3 years I have been here. The last of the long term people around me is finally moving on. These people have been here for 10+ years and can not stand it any longer. The fees started to go up. I understand that rent gets raised, but the older woman who lived under me was told her $ 45 increase was due to water. This is on top of whatever she was paying for water before! So She moved out. It was no longer becoming a good deal. The construction work started with the painting and the repaving of the parking lot. All good things, but sometimes we would get a notice and other times we wouldn’t. I had no idea they were painting my building and the painters were forced to move stuff off of balconies. It was such an unorganized mess. Also in repainting they had to tear down some of the siding which revealed what we all knew was already there (BLACK MOLD). Currently they are repaving so no one can park in the lot for 3 days. Why not do it in sections? I understand they are trying to become competitive with the other newer apartments, but instead of these superficial bandaids they ought to work on providing better service fixing the insides of the apartments fixing the mold issue as well as the bug problems (a lot of places are having a problem with ants. I have been lucky and my building has not had an issue but several of the other building have), and putting in a kid area (there are a lot of kids here). I will say though, on the plus sides its nice to be up against trees and no one throws parties.