My Husband and I recently moved from Albuquerque to Central Oregon… in Winter. Moving is always an arduous and frustrating experience, but Martin and the Graebel team were a tremendous support and gave great service. During the in-home survey, the surveyor was respectful, professional, and very thorough. We were left with a great folder with a ton of great information alerting us to all the«gotcha’s» that can be involved in such a big move. The packers and loaders were also very thorough and pleasant to be around as they worked in our home. Our driver, Colt, was also a real pleasure to work with. He was extremely communicative as he was driving our personal belongings through some five states. Upon arrival, he and Larry rolled out the red carpet, quite literally, to protect our house as they moved all of our boxes in, perfectly removed our car from the truck(that was quite impressive to watch), and reassembled much of our furniture. We might have been some of the most indecisive movers there are, but Martin was altogether with us and always ready to help and reassure us that everything would get done just fine. While our move was provided by my husband’s new job opportunity, they made a great choice, and if we ever have to move again, we’ll be calling Martin and Graebel first. One final thing, as can happen in a large move, we had a small amount of damage to(literally) four of our belongings. A food chopper, an OXO storage thing, an inconsequential part of an oversized clock, and a small plastic sword. Graebel has made what could have been an extremely frustrating part of the move very straight forward and painless. We received a simple claim form and don’t foresee running into any issues moving forward.
Carlos R.
Place rating: 5 Portland, OR
Working with Martin has been a real pleasure. Moved from Long Beach to Portland and he made it really easy. Worked with my insane schedule, always looked for the most affordable option, and was always available. From start to finish — I couldn’t have asked for a better experience and I’ll be looking them up again for my next move. I recommend everyone do the same.
Igor C.
Place rating: 5 New York, NY
Crazy as it seems, I’ve moved continent 3 times(!) with Graebel. They’ve been excellent every time. The first time was from London to Portland OR, when the company I went to work for appointed Graebel. The service was so good that I got back in touch when the time came to move back to London under my own steam — they do residential jobs just as happily as corporate ones — and then again when I did it again a few years later, this time from NYC to London again. All the people I’ve worked with at Graebel have been nothing but helpful, courteous, and super-efficient. They have a great sense of humor and even cheerily put up with my slight freak-outs around move time. Everything’s gone exactly to plan, and I’ve been really glad I’ve kept in touch with the same folks there because they always remember the last time and help make it smooth on the next. I’ll definitely be calling them up next time I have to move a quarter of the way round the world. You should too.